How can I fix my HP CDROM/DVD drive glitch

On my HP PC, my HP DVD Writer 640b and my Samsung CD-Rom SC-148A does not allow the drivers to be loaded correctly. After several attempts of reloading and remove these devices,, I still get the ! in yellow in the Control Panel.

Can you suggest what I can do next?

PS. I am running WIN/XP SP2

CJ

hey, i'm having a bit of a problem with my dvd drive. DVD's play fine, only the sound skipps? Do you know what I need to do? Would cleaning the drie help? what should I use to do that.
thanks, dave

martin

ABOUT A MONTH AGO MY E: DRIVE (HP DVD WRITER 300N) CHANGED TO K: DRIVE BY ITS SELF BUT CONTINUED TO WORK GOOD AS A DVD BURNER. A COUPLE OF DAYS AGO I WENT AND BURNED A COUPLE OF CD'S AND THEN WENT BACK AND TRIED TO BURN A DVD AND NOW MY COMPUTER DOES NOT RECOGNIZE DVD'S IT SAYS THE DRIVE IS EMPTY.
PLEASE HELP

I have an intel motherboard and running XP Professional-about a year old. Ran an update at microsoft website and now it won't load the drivers for either dvd rom (one burner and one is just reader).Intel pearl has been working grand with ATI all in one Wonder card (128 MB).It has a 250 GB Western Digital Hard drive (no partitions).
Wife's computer and she not happy! Says restore-it program makes her lose all her pictures if I try to use it. Want to be able to restore all if I get roms working and it does it again. Can U HELP??? PLEASE??

I have a HP DVD840 It's been working fine for about 3 months and all of a sudden DVDs are no longer recognized. It will read any other type of media.

I'm running XP Media Edition. I was going to try Ed's suggestion above but I don't have a settings tab after double clicking the DVD ROM drive. I would appreciate any suggestions.

Ken

Ken, I have had the same issue with both of my drives.

I returned my first drive because after 3 months it would no longer burn cd's. Everytime I try I get a tracking error at around 5-10%.

The behavior is nearly identical to the first drive I bought.

Is HP making crap or am I just completely in the dark on what's going on with the drive.

Jesse

I have an HP DVD Writer 300N. I can play music disc, but when I go to burn , I doed not recognize an disc in drive. How can I fix this?
I have Uninstalled and reinstalled.

My HP DVD 640C tray used to open door when turn on aond off. I sent a message to HP and they pushed upgrade. Now the door does not open. When I check property the system says it works fine. I have a blank CD in it which is recognized by DVD Burner.

Hp's troubleshoot is to open using paper clip and I could not. Tomorrow I'll disconnect the Drive and reconnect it again.

Any help is very appreciated

I have a HP Pavilion a530 n and the E drive refuses to recognize that there is a disk in it. HP cannot help me as of yet. I used to be able to record and now when I put any disk in, it says there is no disk in the drive. Any ideas on what the heck to do?

my DVD room appears but it does ont read any things.
have you got any solution

I have an HP-XV976 that was supposed to be XP ready so I installed the home version of XP-SP2. Since then the DVD seems to disappear from the My Computer window. I see a blinking light and it wont open. To get it to show up and work I have to force my puter to shut down and restart it. Help please! This thing is hell to get anything working in the CD or DVD properly. I miss my Mac.

Dave plzz help my disk drive wont work.......every time i turn my computer on it wont work....it works like once in a thousand. I can get the dvd one to work but not the disk drive one.One day i turned my computer off from the switch and since that day it started being like this. Please help help help help

Dave help. i have just bought (1 Month nearly) a HP DV6000 with Vista premium, the CD/DVD drive is reconised in device manager and has a yellow flag on it, but it is not reading or detecting the CD/DVD drive. I restart and still the same. (Code 39)is the error message that came up. Neither HP or Microsoft have any updates, i attached an external cd writer/reader drive to the usb and same symptoms with that as well.

HELP PLEASE

i have toshiba qosmio g20 model. os is Windows XP Professional. The problem is with DvD drive. The hardware manager shows the drive as connected and operating and reading/writing CD-ROMs works fine. However, when a DVD is inserted the drive refuses to even recognize that a disk is inserted ... prompts 'Please insert a disk in drive D, & also i am unable to burn the CDS.at least it is not recognizing the empty cds. for this i have gone to HCL info systems service, they r not telling the reason for this problem, they r saying buy a new drive. please tell me the solution for trhis

satya

Can you please help me. I have a Dell Dimension 3000 and am having a problem playing an audio cd. They always played before, but I have downloaded sound recording software recently - is that anything to do with it? I can read a cdrom, but when I insert an audio cd, the error message says "Please insert a disc into drive d". I have unistalled the device and rebooted pc, but to no avail.

Hi, i have an HP that has a malfunctioning dvd/cd-rw, it is a HP DVD Writer 300n. For some reason it now will only recognize audio cds. It won't even recognize a dvd or a DVD+R. It was able to rip dvds and cds perfectly fine and record fine using nero. Any help on this subject would be awesome.

I am running XP home edition. I had a sony outboard DVD burner and most of the time when I put in a blank dvd for burning, my machine would reboot, sometime several times. So, I bought the HP dvd840 which has been fine, but now it does the same thing. Can you help me? I use this in my business and is very frustrating!

-Mark

Please help! Everything is working fine on my computer. But, 1 thing is the pictures. When I go online any thing that has a pic on it is very blurry. Do you know what this might be?

I HAVE INFORMATION ON A HP PERSONAL MEDIA DRIVE. I WOULD LIKE TO PUT IT ON MY COMPUTER. CAN I DO THIS. THANKS DJV PENNA

my cdrom does not open up. my dvdrom does but it cannot play my dvd's. can you help me fix this problem. i use an hp7965. thank you.

Dear Dave,
I have an HP Pavilion a820n, with an HP dvd writer/cd-writer combo. The tray opens and closes, but reader/writer does not recognize a dvd when I put it in to play; nor does it recognize a blank disk for writing. Sorry to bother you with this. I wonder if you can help me out.
Many thanks,
Jerold

Dave, My sister had a HP Pavillion cd writer 9100 series multiread xe743 this thing was messed up! It can not read from either the cd or the floppy . I went to run the window washer program to clear the drive and reload it but it did not pick it up but instead said it's not formatted? HUH????this happens when the thing is started with the floppy in the drive. I have unluged the drives inside and repluged them i still get the same thing, " unknow name" " can't find file whatever and is shuting down" . Do you have a clue?

Thanks

I am using a SONY AW-G170S DVD burner. I can burn -R discs without a problem but whenever I put in a +R disc, the icon changes from DVD-RAM(G:) to CD Drive(G:). When I try to open the drive it gives me the error "G:\ is not accessible. Incorrect function." Since this is a Sony/NEC/Optiarc burner I tried to see if there is a newer firmware version but the Optiarc website doesn't have a support page. Any ideas on what causes this?

I have a problem with my disk drive(D:). I tried to open the disk drive when I press eject button but all of a sudden the disk drive tray won't open at all. Do you have any idea on what causes this?

Thanks

I have a Pavillion laptop of the DV 5000 series, running under windows vista. My driver is not opening when I push the button. I can open it, sometimes by pressing the eject icon on windows vista explorer. How do I resolve this?

Thanks

hi im trying to burn wii iso's to dvd on imgburn...nero and clone cd....now when i put the disc into my nintendo wii the start menu appears but the game doesnt play...i do own a hp dvd writer 640b and i was wondering if there is anything i can do to fix this problem...will i need a new dvd writer??? plz help me

I have a HP pavillion dv6000, and the dvdrw drive will not work. It starts and stops for about 10 mins then its sometimes eject the disk. Is it me or is HP making crappy laptops that looks great to the eye.( eyecandy)

My computer has a dvd-rw and a regular dvd player... my computer does not recognize them, when i open device manager it shows the dvd player but has an exclamation mark next to them. i have tried 40 and 80 ribbon. i have had them master and slave and tried both of them in cable select..nothing works.. please help. i am running windows xp pro

I use dvd clone 2912, have a lite on sohw 1213s
burner and use verbatim / memorex 16x-r blanks and all works fine....except whenever I use a 16x + r blank the movies always freeze or have that jig saw puzzle look in portions of the movie. Why cant I seem to get a 16r+ to seem to burn correctly?

I need to know what I can do to get an xbox iso image file to burn to disk. I have used all kinds of DVD+RW +R -R and even put a CD-R in and the only disk that imgburn or active iso burner would recognize is the CD-R, and of course the file is to large for that media. So what do I do? Its a standard TSST Corp CDRWDVD TS-H493A that came with my Dell Dimension E520

have a HP and the E drive refuses to recognize that there is a disk in it. HP cannot help me as of yet. I used to be able to record dvds and now when I put any disk in, it says there is no disk in the drive. Any ideas on what the heck to do?

Hey can u help me. I burned a couple pics on this cd and i checked add more lady now when i try to add some it tells me. Disk is a read only. Not sure what i did, tried to erase. Oviously read only so why would it erase right lol Anyways i know there is a way to change it so i can get thes pics off my comp so can ya explain to me? Thanx alot

my hp pavilion dvd2120us notebook multi-drive reads and plays all discs but when I try to copy, burn or rip them from a disc or onto a disc the estimated time keeps increasing and the the progress bar does not move more than 1/8 of the way and it will stay like this for over an hour. How can I fix this?

Try deleting the upper and lower filters from registry.

Can CD-ROM drives play/read standard DVD-R discs? While I'm able to see the photos and video clips that I burned to a DVD-R disk while overseas on a WinXP computer...I've been having trouble loading the pictures and videos on my Windows 2000 Dell computer. I have a Samsung CDRW/DVD SM-348B, which, in My Computer states is a Stand alone Standard CD-ROM drive.

Last year I even bought DVD's (both +R and -R) to burn slideshows to but my CD-ROM drive wouldn't recognize the DVDs and kept asking to PLEASE INSERT DISK INTO DRIVE.

I'm so frustrated because I've over 1000 photos from a 4 week journey I recently took to Costa Rica and am now unable to even view the pics that I burned to a DVD-R.

Please advise...I would appreciate any feedback. Thanks! Monique@mysticalpoetry.com

when i use wmp to burn a cd or dvd in the top right hand corner it keeps telling me to reconnect the burner and restart ive tryed loads of things but i cant get it to work and im really fraustraited please help me

I am not computer savvy at all....My HP Pavillion dv6000 does not recognize a dvd, therefore I cannot watch dvd's...how do I remedy this problem?

my gateway vista mt6705 , read insert disk after one is in , tryed uninstalling , tryed lower and upper filler thing . gateway want me to restore ,i am a little scrare of that . is there a better way or ? can i go to a one soucre .

Little help here please... Well, I have a HP Pavilion dv6000 Notebook... It's CD/DVD Driver stopped working from night to day, I was using and the next day when I turned it on, it wasn't recognizing anymore the CDs and DVDs... It's Windows Vista Home Basic and may you help me?

my dvd drive is missing from my computer.. and i cant eject the tray.. wat could be the problem

i have a sony cdrom-rw crx216e says it's working properly but it isnt reading disks. I tried to follow one of your earlier reponds but i don't see where it is assign to a drive. Please help

Dave, I have and HP PC running XP. I have installed a 'LITE-on' dvd multi-function drive. It will recognise some movies, but for the most part, it says insert disk or media.
I have Nero, DVD Decrypter, DVD shrink, E. M. DVDcopy, updated codects, and the list goes on. I double clicked on the drive in hardware manager, but no settings tab came up to re-designate the drive. I'm stumped.
Gerald

i have a HP DVD WRITER 300j and it will read and burn cd-r's but will only read dvd-r's it will not burn them it only says please insert disc.... or no disc in drive.. any help?

from the above post
" Little help here please... Well, I have a HP Pavilion dv6000 Notebook... It's CD/DVD Driver stopped working from night to day, I was using and the next day when I turned it on, it wasn't recognizing anymore the CDs and DVDs... It's Windows Vista Home Basic and may you help me?
Posted by: Pedro Loures at March 24, 2008 8:13 AM "

I am having the same problem.
Also, my avg free scanner has consistently reported
file: shel32.dll result/infection: change path: C:\windows\system32\shell32\.dll
AND
file: ntoskrnl.exe result/infection: change path: C:\windows\system32\ntoskrnl.exe

This is in addition to the fact since I bought it about a year ago, a few of the keys would only work some of the time, now working almost never.
the keys and the weird virus scan results i can deal with, but the houdini cd/dvd drive is rather unnerving.
Please help.
Thanks