How can I fix my HP CDROM/DVD drive glitch

On my HP PC, my HP DVD Writer 640b and my Samsung CD-Rom SC-148A does not allow the drivers to be loaded correctly. After several attempts of reloading and remove these devices,, I still get the ! in yellow in the Control Panel.

Can you suggest what I can do next?

PS. I am running WIN/XP SP2

CJ

hey, i'm having a bit of a problem with my dvd drive. DVD's play fine, only the sound skipps? Do you know what I need to do? Would cleaning the drie help? what should I use to do that.
thanks, dave

martin

ABOUT A MONTH AGO MY E: DRIVE (HP DVD WRITER 300N) CHANGED TO K: DRIVE BY ITS SELF BUT CONTINUED TO WORK GOOD AS A DVD BURNER. A COUPLE OF DAYS AGO I WENT AND BURNED A COUPLE OF CD'S AND THEN WENT BACK AND TRIED TO BURN A DVD AND NOW MY COMPUTER DOES NOT RECOGNIZE DVD'S IT SAYS THE DRIVE IS EMPTY.
PLEASE HELP

I have an intel motherboard and running XP Professional-about a year old. Ran an update at microsoft website and now it won't load the drivers for either dvd rom (one burner and one is just reader).Intel pearl has been working grand with ATI all in one Wonder card (128 MB).It has a 250 GB Western Digital Hard drive (no partitions).
Wife's computer and she not happy! Says restore-it program makes her lose all her pictures if I try to use it. Want to be able to restore all if I get roms working and it does it again. Can U HELP??? PLEASE??

I have a HP DVD840 It's been working fine for about 3 months and all of a sudden DVDs are no longer recognized. It will read any other type of media.

I'm running XP Media Edition. I was going to try Ed's suggestion above but I don't have a settings tab after double clicking the DVD ROM drive. I would appreciate any suggestions.

Ken

Ken, I have had the same issue with both of my drives.

I returned my first drive because after 3 months it would no longer burn cd's. Everytime I try I get a tracking error at around 5-10%.

The behavior is nearly identical to the first drive I bought.

Is HP making crap or am I just completely in the dark on what's going on with the drive.

Jesse

I have an HP DVD Writer 300N. I can play music disc, but when I go to burn , I doed not recognize an disc in drive. How can I fix this?
I have Uninstalled and reinstalled.

My HP DVD 640C tray used to open door when turn on aond off. I sent a message to HP and they pushed upgrade. Now the door does not open. When I check property the system says it works fine. I have a blank CD in it which is recognized by DVD Burner.

Hp's troubleshoot is to open using paper clip and I could not. Tomorrow I'll disconnect the Drive and reconnect it again.

Any help is very appreciated

I have a HP Pavilion a530 n and the E drive refuses to recognize that there is a disk in it. HP cannot help me as of yet. I used to be able to record and now when I put any disk in, it says there is no disk in the drive. Any ideas on what the heck to do?

my DVD room appears but it does ont read any things.
have you got any solution

I have an HP-XV976 that was supposed to be XP ready so I installed the home version of XP-SP2. Since then the DVD seems to disappear from the My Computer window. I see a blinking light and it wont open. To get it to show up and work I have to force my puter to shut down and restart it. Help please! This thing is hell to get anything working in the CD or DVD properly. I miss my Mac.

Dave plzz help my disk drive wont work.......every time i turn my computer on it wont work....it works like once in a thousand. I can get the dvd one to work but not the disk drive one.One day i turned my computer off from the switch and since that day it started being like this. Please help help help help

Dave help. i have just bought (1 Month nearly) a HP DV6000 with Vista premium, the CD/DVD drive is reconised in device manager and has a yellow flag on it, but it is not reading or detecting the CD/DVD drive. I restart and still the same. (Code 39)is the error message that came up. Neither HP or Microsoft have any updates, i attached an external cd writer/reader drive to the usb and same symptoms with that as well.

HELP PLEASE

i have toshiba qosmio g20 model. os is Windows XP Professional. The problem is with DvD drive. The hardware manager shows the drive as connected and operating and reading/writing CD-ROMs works fine. However, when a DVD is inserted the drive refuses to even recognize that a disk is inserted ... prompts 'Please insert a disk in drive D, & also i am unable to burn the CDS.at least it is not recognizing the empty cds. for this i have gone to HCL info systems service, they r not telling the reason for this problem, they r saying buy a new drive. please tell me the solution for trhis

satya

Can you please help me. I have a Dell Dimension 3000 and am having a problem playing an audio cd. They always played before, but I have downloaded sound recording software recently - is that anything to do with it? I can read a cdrom, but when I insert an audio cd, the error message says "Please insert a disc into drive d". I have unistalled the device and rebooted pc, but to no avail.

Hi, i have an HP that has a malfunctioning dvd/cd-rw, it is a HP DVD Writer 300n. For some reason it now will only recognize audio cds. It won't even recognize a dvd or a DVD+R. It was able to rip dvds and cds perfectly fine and record fine using nero. Any help on this subject would be awesome.

I am running XP home edition. I had a sony outboard DVD burner and most of the time when I put in a blank dvd for burning, my machine would reboot, sometime several times. So, I bought the HP dvd840 which has been fine, but now it does the same thing. Can you help me? I use this in my business and is very frustrating!

-Mark

Please help! Everything is working fine on my computer. But, 1 thing is the pictures. When I go online any thing that has a pic on it is very blurry. Do you know what this might be?

I HAVE INFORMATION ON A HP PERSONAL MEDIA DRIVE. I WOULD LIKE TO PUT IT ON MY COMPUTER. CAN I DO THIS. THANKS DJV PENNA

my cdrom does not open up. my dvdrom does but it cannot play my dvd's. can you help me fix this problem. i use an hp7965. thank you.

Dear Dave,
I have an HP Pavilion a820n, with an HP dvd writer/cd-writer combo. The tray opens and closes, but reader/writer does not recognize a dvd when I put it in to play; nor does it recognize a blank disk for writing. Sorry to bother you with this. I wonder if you can help me out.
Many thanks,
Jerold

Dave, My sister had a HP Pavillion cd writer 9100 series multiread xe743 this thing was messed up! It can not read from either the cd or the floppy . I went to run the window washer program to clear the drive and reload it but it did not pick it up but instead said it's not formatted? HUH????this happens when the thing is started with the floppy in the drive. I have unluged the drives inside and repluged them i still get the same thing, " unknow name" " can't find file whatever and is shuting down" . Do you have a clue?

Thanks

I am using a SONY AW-G170S DVD burner. I can burn -R discs without a problem but whenever I put in a +R disc, the icon changes from DVD-RAM(G:) to CD Drive(G:). When I try to open the drive it gives me the error "G:\ is not accessible. Incorrect function." Since this is a Sony/NEC/Optiarc burner I tried to see if there is a newer firmware version but the Optiarc website doesn't have a support page. Any ideas on what causes this?

I have a problem with my disk drive(D:). I tried to open the disk drive when I press eject button but all of a sudden the disk drive tray won't open at all. Do you have any idea on what causes this?

Thanks

I have a Pavillion laptop of the DV 5000 series, running under windows vista. My driver is not opening when I push the button. I can open it, sometimes by pressing the eject icon on windows vista explorer. How do I resolve this?

Thanks

hi im trying to burn wii iso's to dvd on imgburn...nero and clone cd....now when i put the disc into my nintendo wii the start menu appears but the game doesnt play...i do own a hp dvd writer 640b and i was wondering if there is anything i can do to fix this problem...will i need a new dvd writer??? plz help me

I have a HP pavillion dv6000, and the dvdrw drive will not work. It starts and stops for about 10 mins then its sometimes eject the disk. Is it me or is HP making crappy laptops that looks great to the eye.( eyecandy)

My computer has a dvd-rw and a regular dvd player... my computer does not recognize them, when i open device manager it shows the dvd player but has an exclamation mark next to them. i have tried 40 and 80 ribbon. i have had them master and slave and tried both of them in cable select..nothing works.. please help. i am running windows xp pro

I use dvd clone 2912, have a lite on sohw 1213s
burner and use verbatim / memorex 16x-r blanks and all works fine....except whenever I use a 16x + r blank the movies always freeze or have that jig saw puzzle look in portions of the movie. Why cant I seem to get a 16r+ to seem to burn correctly?

I need to know what I can do to get an xbox iso image file to burn to disk. I have used all kinds of DVD+RW +R -R and even put a CD-R in and the only disk that imgburn or active iso burner would recognize is the CD-R, and of course the file is to large for that media. So what do I do? Its a standard TSST Corp CDRWDVD TS-H493A that came with my Dell Dimension E520

have a HP and the E drive refuses to recognize that there is a disk in it. HP cannot help me as of yet. I used to be able to record dvds and now when I put any disk in, it says there is no disk in the drive. Any ideas on what the heck to do?

Hey can u help me. I burned a couple pics on this cd and i checked add more lady now when i try to add some it tells me. Disk is a read only. Not sure what i did, tried to erase. Oviously read only so why would it erase right lol Anyways i know there is a way to change it so i can get thes pics off my comp so can ya explain to me? Thanx alot

my hp pavilion dvd2120us notebook multi-drive reads and plays all discs but when I try to copy, burn or rip them from a disc or onto a disc the estimated time keeps increasing and the the progress bar does not move more than 1/8 of the way and it will stay like this for over an hour. How can I fix this?

Try deleting the upper and lower filters from registry.

Can CD-ROM drives play/read standard DVD-R discs? While I'm able to see the photos and video clips that I burned to a DVD-R disk while overseas on a WinXP computer...I've been having trouble loading the pictures and videos on my Windows 2000 Dell computer. I have a Samsung CDRW/DVD SM-348B, which, in My Computer states is a Stand alone Standard CD-ROM drive.

Last year I even bought DVD's (both +R and -R) to burn slideshows to but my CD-ROM drive wouldn't recognize the DVDs and kept asking to PLEASE INSERT DISK INTO DRIVE.

I'm so frustrated because I've over 1000 photos from a 4 week journey I recently took to Costa Rica and am now unable to even view the pics that I burned to a DVD-R.

Please advise...I would appreciate any feedback. Thanks! Monique@mysticalpoetry.com

when i use wmp to burn a cd or dvd in the top right hand corner it keeps telling me to reconnect the burner and restart ive tryed loads of things but i cant get it to work and im really fraustraited please help me

I am not computer savvy at all....My HP Pavillion dv6000 does not recognize a dvd, therefore I cannot watch dvd's...how do I remedy this problem?

my gateway vista mt6705 , read insert disk after one is in , tryed uninstalling , tryed lower and upper filler thing . gateway want me to restore ,i am a little scrare of that . is there a better way or ? can i go to a one soucre .

Little help here please... Well, I have a HP Pavilion dv6000 Notebook... It's CD/DVD Driver stopped working from night to day, I was using and the next day when I turned it on, it wasn't recognizing anymore the CDs and DVDs... It's Windows Vista Home Basic and may you help me?

my dvd drive is missing from my computer.. and i cant eject the tray.. wat could be the problem

i have a sony cdrom-rw crx216e says it's working properly but it isnt reading disks. I tried to follow one of your earlier reponds but i don't see where it is assign to a drive. Please help

Dave, I have and HP PC running XP. I have installed a 'LITE-on' dvd multi-function drive. It will recognise some movies, but for the most part, it says insert disk or media.
I have Nero, DVD Decrypter, DVD shrink, E. M. DVDcopy, updated codects, and the list goes on. I double clicked on the drive in hardware manager, but no settings tab came up to re-designate the drive. I'm stumped.
Gerald

i have a HP DVD WRITER 300j and it will read and burn cd-r's but will only read dvd-r's it will not burn them it only says please insert disc.... or no disc in drive.. any help?

from the above post
" Little help here please... Well, I have a HP Pavilion dv6000 Notebook... It's CD/DVD Driver stopped working from night to day, I was using and the next day when I turned it on, it wasn't recognizing anymore the CDs and DVDs... It's Windows Vista Home Basic and may you help me?
Posted by: Pedro Loures at March 24, 2008 8:13 AM "

I am having the same problem.
Also, my avg free scanner has consistently reported
file: shel32.dll result/infection: change path: C:\windows\system32\shell32\.dll
AND
file: ntoskrnl.exe result/infection: change path: C:\windows\system32\ntoskrnl.exe

This is in addition to the fact since I bought it about a year ago, a few of the keys would only work some of the time, now working almost never.
the keys and the weird virus scan results i can deal with, but the houdini cd/dvd drive is rather unnerving.
Please help.
Thanks

I have just fixed my HP DVD writer 300n by down loading and installing Express Burn (nch.com.au). This is FREE software!!
I have spent 2 days researching and trying different solutions as listed on various forums and NONE WORKED. Did not unplug or replace hardware either.
Then I "stumbled" across free software. I now have a "working" HP DVD Writer and it accepts all types cd-rw, cd-r, etc.
Hope this solution helps other users.
PS I am using XP - SP3.
Regards
Steve

hi dave,
i have a hp laptop,when i put a movie/music cd or dvd on my drive it ask for burning first.how can i fix this problem

Dave I recently purchased a HP DV9930us . The first time I used the dvd drive it practically was shaking the computer and rather loud. Is this normal should I just return the laptop as I have only had it for three days.

hi dear, pls i have an hp dv9500 laptop which it's dvd drive is disturbing me. if u want to open and close, it will not responde at all but when update it will say it is up-to-date.

i have a compaq presario with windows xp home sp2 and its not reading my blank dvd-rs or dvd+rs, even when i go to the start menu and double click on the drive the cd is in it says there is no disc, ive tried updating my driver, tried burning through nero and still no success. please help me thank you

i was trying to copy a dvd, in doing so i loaded roxio on my new hp laptop. it didn't work so i removed it and somehow my dvd burner vanished. how the heck can i get it back. thankyou. rick

Hi Dave,

I have a HP Pavilion a1350n with a TSST Corp CD/DVDW TS-H552L writer. It says under device manager that it is working fine, but I can't burn any dvds with it (videos or movies to DVD). When I burn the software says the job is successful, but there is nothing on the DVD. Can you suggest any solutions for this or is my writer damaged beyond recovery? I have already used a cd lens cleaner on it. Nothing changed.

Hi Dave,
I have HP Pavillion m7389a. It's running Windows XP Home Edition. This desktop comes with HP DVD Writer 840b. It's been working fine and all a sudden the DVD cannot read any disc. The drive is listed on the device manager. But everytime I insert any disc, it will not read. I tried to do PC-Doctor 5 to test the DVD drive. While doing the test, it ask me to insert different kinds of disc but i keep getting the message- please insert a disc on drive e:\... Please help..! In fact, I use this computer not as much compared to my laptop which 1.5 year older than this PC which still dont have any problem.

Refer to one of the post by: Ken at November 2006
(similar problem)

I have a HP DVD840 It's been working fine for about 3 months and all of a sudden DVDs are no longer recognized. It will read any other type of media.

I was going to try Ed's suggestion above but I don't have a settings tab after double clicking the DVD ROM drive. I would appreciate any suggestions.

Ken

Posted by: Ken at November 2, 2006 12:24 AM
Thx Dave!!

I have a nec versa 2000 laptop and also a lg tower computor. Both of them freeze and cannot go into anything you you place cd or dvd in d drive.As soon as you touch drawer, all will stop and it has to be rebooted. Regards karen

i have adv 6ooo hp laptop and icant burn withit .it dosent see any discwhat shd i do

I have a hp pavillion dv6000 tht seems to be having the same problem as a lot of the ones above. it will not allow me to burn dvd. it keeps saying there's no disc in e: drive. can you please tell me if there is anyway for me to fix this problem.

i followed your above advise but its if no use my dvd drive is able to play a cd but unable to even read or detect a dvd

i amtold my drivers are working fine but it will reconnise the drives it dose not show up in my computer like the outher drives do can you help

hi Sir,
my dvd & cd rom driver is not working
please can you help me reinstall.
thank you

i have a hp pavillion laptop dv 6000 i have called hp and gave them access to my computer and they couldnt not fix the drive it will play dvd movies every time i put one in (it will not play movies, games, or even read software programs that i want to install on my computer) does anyone have any idea _ i see alot of people are having the same problem hp know this problem should fix them free yet they charged me 64.00 and had controll of my computer for 2 hrs and then told me they cant fix it if anyone has any ideas please contact me at db4madison@aol.com thanks david

i have Compaq PC but the DVD CD drive does not work. when i try to eject, it will not open at all. and i think that even the CDs won't work. wat do i do ?

Hello, I have a problem. I have own a HP Pavilion DV8000 and my dvd RW no longer reads or burn dvds. It was working fine that last two days but now it seems to have stopped working. When dvd is inserted it automatically turns into a cd rom drive can anybody please give me a solution to my problem thank you Please HELP ME!

I have an HP Pavilion a1510n. My CD/DVDW TS-H552L is not working. I get E:\is not accessible. Incorrect function. How do I fix this.

I have the same problem with my HP TOUCHSMART. The CD-DVD driver does not work, it is not recognized. If I insert a disk it will say "please insert disk..." The code error is 39.
Thank you very much for your help.

my campaq persario v4000 dvd/cd-rw is not showing up in my computer. Also it's not in device manager to what can i do

I have a HP Pavillion 7700n pc, and I have a problem with the DVD/CD drive. Everytime I turn on the computer, the door on the dvd/cd opens and closes constantly without a disk in there. I am not sure of how to fix this problem. Can anyone give me some advise? Thanks

hi Dave,
I am having problems with my d: drive. I wanted to copy or move pictures onto a blank cd-r but this message kept popping up: D:/ is not accessible. Incorrect function. Can you help?

Thank you
Maureen Briones

my windows would not start no cd/dvd rom

i have a dell dimension 4600 unable to connect to internet says no connection every thing else is working fine can YOU HELP thank you mcclain snyder.

My DVD room can't work at the moment so please advice me.
With thanks

Hi,

I have a hp pavillion laptop.i use win vista home premium.i am not able to see my DVD drive, even in device manager.i tried in BIOS setup but nothin found.is it a hardware problem.
i tried some solutions like deleting upper and lower filer entries from registry, but nothin helped.please suggest a solution.

hi, i have a sony dvd rw but its didn't read any cd in xp but in vista its read cd's,dvd;s well but i like xp. pls help me..
thanks in advance.....

This doesn't work, because there is no settings tab like he stated in his post????????????

am using notebook(hp pavilliondv6000),and the dvd rom is not recognized or not seen in my computer. its not working since one month.....can u tell whats the problem with it...

I bought a HP Pavillion DV6000 about 2 years back, my problem came up when my CD/DVD ROM Drive does not recognized any copied disc. When i try to insert a copied disc it says "Please insert a blank disc" and suddenly it will give an option to format a disc and if i click yes it will then say that the disc i inserted is not blank. Im running Windows Vista.

Im thinking of buying a new DVD Drive if other option is not possible.

Please help.

I have an HP pavilion zv6000 notebook running windows xp. It came with a Lightscribe8x DVD+/-RW & CD-RW Combo. I can play or record a CD and play a DVD. Buy when I try to burn a DVD, even though it looks like it is going through the entire process properly, the drive does not recognize any files on the burned DVD. I am using a Memorex DVD-R. I receive no error messages. I have tried slowing down the burn rate to no avail. Any Suggestions?

My dvd drive is not reading disks on my hp pavillion dv9500 but software is up to date. thanks

I have Sony VG-FZ240E VAIO laptop. I had plenty of important photographs in that.Couple of days back i copies whole onto the dvd and i deleted the whole photos from laptop..i checked the dvd was working fine.but today all of a sudden its showing no photos at all and its asking for burning the DVD.. Its all important photos i was having.. Please help me and guide me how to retrieve those photos please.. I will be very greatful to you could help me in this regard..
Najeeb Ahmed

Hi Gooday, my problem is with my Hp 530 [vista Home] the dvd rom just stopped workin i mean one minuite i was watching a movie d next stopped it to remove the cd working it wouldnt even eject a cd in d drive in shortmy dvd drive seemsmissing from my computer.. and i cant eject the tray.. Whats the be the problem.

thanks

Hey everybody, I know this is a frustrating problem. Below are the directions given asfan42069, but I made changes where they were needed according to HP. It worked for me and I hope it helps you.

click the start menu
find the search box (located at directly above the start menu button)
type in "regedit" and press enter
you might get a warning asking if you want to open the "Registry Edit"
click yes

now you should have the registry edit program open

double click on "computer"
double click on "HKEY_LOCAL_MACHINE"
double click on "SYSTEM"
double click on "CurrentControlSet"
double click on "Control"
double click on "Class"
double click on "{4D36E965-E325-11CE-BFC1-08002BE10318} it has to be this EXACT file...do not touch the others.

now you should see a list of items on the right side of the window

and there is an item named "lowerfilter" or "upperfilter"

anyway... right click on it and click delete both.

once deleted, open the "device manager". Start>All Programs>Accessories>Run> type in devmgmt.msc and click "run"

Once you are in the device manager, delete the DVD/CD Rom drives.

after you have deleted the drives, click on the "action" menu located next to the start menu.

click on "scan for hardware changes"

Your computer should automatically re-install your dvd drivers and everything should work. It did for me.

Hope I helped you!

im asking this question because the answer didnt help my problem is that i have just put my computer back to factory settings and when i try to load a software disc its doing nothing at all im on a vista system can you please help

my dvd drive is reading my cds but it is not reading my dvds

Dude it worked THANK YOU SO MUCH! Merry Chrismas!!!

Do you have any advice for an external drive that isn't recognized by Windows XP? I disconnected it incorrectly to try to use it with my new laptop that runs Windows 7 but it wasn't compatible. When I connected it back to my PC, it wouldn't read it. The power is connected properly, as is the USB cable, but the drive itself is like a ghost now. I would hate to lose over 150GB of data but I'm not sure what else to do at this point. I can't even figure out how to uninstall the driver for the device. When I run the installation CD, the only file that pops up is the autorun.inf file.

Please help!

Hi having problems with dvd re writer model number
dvdrwsohw-1213s.
I tried using it the other day and the drawer will not even open I have checked with windows and the have checked the device coming back saying device ok I have de installed it re installed to no avail, I have seen updates but I am nervous as I dont want to aggrivate the problem anymore the LED is on and if it was not for a colleague asking for a mix cd I would not have been aware there was a problem.
Please advse if only to say to bin...

Cheers
Bry

I would like to thanks "Skander" for the instructions on how to re-install the DVD drivers after a new system configuration. My HP Pavillion CD & DVD Combo RW wasn't reading or burning and followed the instructions and it worked. Your help it's greatly appreciated. Thanks again Skanter.

hi i did exactly as u told.. but now im encountering a different problem..my dvd drive isnt reading anything!!!!! can u pls help!!

Thanks

cheerio & thanx to:
Posting by: skander at November 28, 2009 11:13 AM

I had the issue with HP notebook DVD drive (drive not appearing in My Computer & device manager showing '!' next to DVD drive)
Tried all the usual attempts unsuccessfully and came across the above dated comment.
Worked like a charm!

keep up the good work!

Thanks to Skander (November 29). It worked -- I can now play DVD's again. Really appreciate it.

I HAVE HP 7360 MY DVD WRITER 840B NOT RECONAIS CD BURNER AUDIO AND PICTURES WORK TANKS

Sometimes when I have a disk in my dvd drive the door will not open. What can I do besides turning it off and back on?

I tried all of the above but nothing works!
Under device manager, there is no cd or dvd drive to fix. How do I reinstall the cd dvd drivers. I have tried to search for drivers, but can't find any. Please help!

I have a HP Pavillion 9000 and the DVD -RW drive has completely stopped readig any form of disk. It just asks to insert a disk, no matter the type, whenever i have already inserted it. I'm running Windows Vista Home Premium. Looked to update the driver and it said it was already up to date.

Hey Dave, my CD-ROM drive refuses to open most of the time. I have to press the "open" button on it multiple times before it will open. How do I correct this problem? Thanks

hi i have tried this..but my dvd drive isnt stil reading anything..it doesnt even open..ve to open sing manual lock..im using hp compaq presario 106au with vista home basic os an amd turion x2 processor can u help me solve my problem?? thanks in advance!!

Hello ! ^^
when I want to watch a DVD, I get video and sound glitches... sometimes WMP or VLC can't even read the DVD. I get error message.
Once it happened before and I figured out that it was because of a software conflict : I think it was because of Quick Play application, so I blocked this application and since then it worked fine. But now, the problem came back... and the strange thing is that when the DVD driver try to read the DVD, my computer is making a lot of noises, the DVD driver seems to turn a lot more and I noticed that the CPU usage rises up to 50-60%.
Can you help me with this one ?
Thankssss a lot in advance for taking the time to solve my problem !

PS : my computer is an HP Pavilion DV5000, and my system is Windows XP SP2.

Hello!
I have recently downloaded W7.
There have been some compatibility problems with some of my programmes, but suddenly my DVD/CD players have developed a "drawer-opening" problem.
I have a NEC DVD RW ND-3520A ATA in the tower,
and a HP DVD Writer 940d USB on the desk.

When trying to open the devices, the drawers attempt to open but will not open.

The device manager states that the two are working properly.

Their software is up to date.

I have looked at the connections and they are firm and live.

I would appreciate any assistance to obtain the function of these two machines!

Thank you in advance

Colin

Hi, the common factor seems HP + Registy/bugy software problems . my IDE\CdRomTSSTcorp_CD/DVDW_TS-H652L_______________0803____ +
the Sonic pre installed drive pxhelp20 ...
in combination with .Net Framework 2x & higher...
Installed:
..DRIVERS\cdrom.sys 5.1.2600.5512 ( xpsp.0804 13-2108)
..DRIVERS\imapi.sys
......Drivers\PxHelp20.sys 3.00.67a ........van Sonic Solutions...Why this ??
..DRIVERS\redbook.sys
..system32\storprop.dll
___________________________________
THIS INSTALLED DC /DVD 'thing'...

about Your Change Driveletter suggestion : How can I get there. Please..
tnx Paul

OS Win XP Pro SP3 + Media 2002/5
HP Pavilion s7630.nl
Once it worked fine BEFORE THE update FLOOD .

i have Compaq cq-40-145tu laptop and running with
window vista and CD-Rom is work properly but any kind of DVD is not open even also include vista operating system boot-able DVD.
please help me.

Sir
i use hp laptop of version 'dv2000' i have a problem with my dvd rom it says some registratory problem plese solve this as i cannot use any cd roms and i am using only pendrives

I have a compaq presario C500 with basic vista W/Optiarc CD-RWCRX880A ATA device. I can view DVD movies on my computer, view photo from a CD, burn pictures from the computer onto a CD disk and vice versa. When I download digital cam video into my computer, and view them via windows Media Player all is well. when I try to burn a DVD , the computer says, insert disk and it will begin the burn. That is far as I can. It keeps saying insert disk. I have used R-, R+ DVD disks and it still says insert disk! Please if you can. thank you much for your time.

I am having the same problem as Pratheek. I also have a Compaq Presario C500 series.

My cd/dvd read/write is HL-DT-ST-DVDRAM GSA-4084N ATA device.

It used to burn dvd's nicely. Now, it only reads them, though it will read and burn cds.

I sent this computer back, after having it for one month with the same problem.

They said it was fixed and I really didn't burn many dvds.

What can I do, short of buying an external burner?

Sorry, it was not Pratheek, but Santiago Perales.

Dear Dave,

I just bought a new Emachines computer from FutureShop for Boxing Day. It was working fine until about February. So then I wanted to write something onto a CD/DVD. When I did, it said: " E:/ is not accessible. Incorrect Function." I'm just wondering how to fix this problem. Please answer A.S.A.P

-Hemant

i cnt rip my dvds to the computer

our cd drive (F:) keeps on asking us to insert the disk even though the disk is already inserted

Dear Dave,

I own a HP Pavilion Slimline s3712f Desktop - Intel Pentium Dual-Core E2220 2.4GHz - 3GB DDR2 SDRAM - 500GB with Windows Vista. It’s only 11 months old. A few days ago I attempted to run a game on my computer and I noticed that the disk couldn’t be read. I ignored the issue thinking that maybe the computer was over heated. However, the next day I ran a hardware diagnostic test and windows shows that everything is working perfectly. When I ran an individual test for my disk drive (TSSTcorp CDDVDW TS-H653Z ATA Device) the test could not begin because it would always prompt me for a disk. I inserted the game (Sim 3), a blank disk, and a DVD—all to no avail.

I deleted the disk drive and rebooted my computer. The computer picked it up and installation was successful. Following some advice I deleted the Upperfilter and Lowerfilter. There was an error starting up my computer so I had to launch Restore. As soon as I boot up my computer and insert a disk, windows prompts me to run the disk—as it should. However, a second later the disk stops working and no matter how many times I insert a different disk, the computer won’t pick it up. I do hear a ticking noise. This is the only error message I received while attempting to run my sims game: File: E:\Caches\China.objectCache, Error: The request could not be performed because of an I/O device error. What does this mean?

It appears that I am not the only person having problems with this particular manufactured disk drive. I’ve read around that people who’ve purchased a pc/laptop with the TTSS corp drive end up having disk failures 4-6 months after the perchance, on average. One post I read indicated that these particular drives are being manufactured with glitches and are still being installed into PCs. I read from another person with the drive—only it’s a Dell laptop—that sometimes the screws might prevent the drive from reading disks, i.e, how tight or loose it is. The person said that after adjusting the screws the drive works. I have yet to open my PC. I’m thinking, maybe the disk drive is somewhat loose and needs some readjusting. Also, it’s been a few months since I last used the drive. Maybe dust has accumulated inside? I inspected the disk I repeatedly try to run. New scratches seem to appear. . . .

Long story short, I would like to know what else I can do to resolve this disk drive issue. If possible, can I replace the disk drive with one that isn’t of the same model?

Thanks in advance!

my dvd drive does not open

so when i look at my cd/dvddrie thing theres no green little light to say it is on so when i go to cheak the properties and stuff like that it say its working properly so what do i do with out buying a new one ? -thanks natasha

Hi:

I have a HP pavillion 7100, I installed nero and
deleted it three times. now I do not have use of
my dvd drive, (unrecognized) by my computer, the
motor runs when I insert a cd in it but it does not
open up with the usual request what to do with it. I got a code 19 from Microsoft. What can I do? I have downloaded new drivers but to no avail.
karen

Sorry I meant my computer name is a HP 9700 Pavillion.

Karen

I have a HP Pavilion zd8000 and the E drive refuses to recognize that there is a disk in it. HP cannot help me as of yet. I used to be able to record and now when I put any disk in, it says there is no disk in the drive. Any ideas on what the heck to do thank you from mike.ps i do not know what url meens sorry.mike,

i have a question to skander's post on how to fix dvd drive in HP, when i delete everything where do i find that "the "action" menu located next to the start menu" and/or "scan for hardware changes" to click on?

My DVD Rom cannot drive any driver, when ever i want to install a driver is always saying the os is not support the driver please what should i do?

sir
i have a problem with my disc drive(D).when i start my computer the disc drive open. I try to closs it, it close and open again.
can anyone help!!!!!

My HP Compaq computer is not recognizing the CD/DVD disc although it can read and play full discs, the message insert disc into drive F is always pops up when i want to use new disc. DVD drive:JLMS XJ-HD1665, i am using Windows XP.
Your kind help is highly appreciated

Hi dave
i have hp pavilion dv6735ee laptop.
i recently put win 7 pro on my laptop.
initially, the dvd drive of the laptop worked well,
after a few days the dvd drive is only able to read dvds with data. It just cant get it to recognise a blank dvd--- if i put a blank dvd-r it reads as dvd+r.
When i am about to burn it, Roxio creator pro 2010(the dvd burning software i use) says there is no dvd

pls help
thanx in advance

I have HP 6710B laptop WinVistaSP2. Suddenly it fails to read CD/DVD. The drive just remains active and all processes goes slow/gets stuck till I remove the CD/DVD. I can boot using a bootable CD/DVD. I can access the drive when booted into WinXP (I use WinXP to run non-compatible programs and XP-SP3 is not updated with any fixes from Microsoft.)
Essentially the drive does not work in Vista. I tried removing the upper and lower filter (in registry), removed driver and rebooted - the drive is still a zombie in Vista. It is shown as valid drive has no h/w conflicts.

Appreciate help from kind souls. Thanks in advance.

my cd-rom is not working properly as it shows blank all cd or dvds which are completely burned .
Please help me ,how ever i can able resolve this.

i have a hp pavilion dv6000 that my dvd/cd drive not seeing it at all in my computer and my device manager cant see anything in that also

Help...I am having the same problem as many here in the forum, my hp pav dv6000 is not recognizing the cd/dvd. I have tried the fixit site, upper/lower register solution, device mgr seeking new hardware...I don't know what else to do?!

Any suggestions?

i have i little question dave. my dell laptop wont let me play any movies how do i try and fix this???????????????????

I have a Pavilion m7308hk Media Center PC running on WinXP Media Center Edition Service Pack 3 (Version 2002) and my HP DVD Writer 840b does not work at all: it cannot detect any disc inserted into the drive. Can someone please help?

i have hp laptop dv2000 but from some time its dvd drive does not recognise the dvd. what i have to do now?

I'm having the exact same issue with my HP DV6000 as everyone else. The cd/dvd drive suddenly doesn't work. Has there been a solution found for this yet?

hpdvd1260i only read cds

hp dvd1260i stop recognise dvds
system hp d530 sff
os windows 7 ultimate
both drives in sata
thank you

dir sir mylaptop is hp530 note book.2 days ago my cd rom is not working.its not showing also in the my computer windo.and not showing in devise maneger.before my opereting system is windows xp s.pack 2.after few days ago i put windows 7 ultimate.but its not genuine cd.any way in this time every thing is working fine after 20days operating system is saying windows 7 is not a genuine.so then after 2 days cd rom also not working.and not showing.but cd rom when i press its open.but its not working.after i put genuine windows 7 ultimate .i used usb cd rom.any way my laptop cd rom is not working.pleaseeee help meee sirrrrrrrrr...pleasee.my e mail is chan01079@yahoo.c0m

i have HP dv6. Im facing a similar problem, my machine is also not detecting dvd nor a cd. I searched here and there and found that if you delete a upper and lower filters from your registry it might help.
The link it here to get to that registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
I deleted a the upper filter as i couldnt find the lowerFilter i restarted my computer and this time my machine did read my CD but DVD still not detected.

please any one who can help!!!!!!!!!!!!

I am atech savy however Need help here please... Well, I have a HP Pavilion dv2620us Notebook... It's CD/DVD Driver stopped working from night to day, I was using and the next day when I turned it on, it wasn't recognizing anymore the CDs and DVDs even though it is very less ussed but warenty has been over... I tried Updating the firmware, Driver Software and switchingto differnt application, did not help. I tried playing a commercial audio track CD and it woked some how. no other CD/DVD was readable. It's Windows Vista Home Basic and may you help me?

Yah i have that problem before and now i fixed it already. I did this steps.

great!

Good fix

Hi Guys,

I have a similar problem (no disk in drive message) and Ive tried most solutions on the net, and they are not working for me.

Recently, my external harddrive which is 1TB in capacity, stopped showing all my files on it when I plugged it in. It was as if my files of about over 400GB vanished, only a few files of 1KB or so were visible.

When I checked the properties, it showed me the correct capacity I had on my external harddrive, only problem was I couldnt view my files. I recently took it to a hardware expert and he said its probably a hardware problem.

What am driving at is that one of the folders on my harddrive is called "TV series".

The Title bar of the error message I see is called "TV series.exe -No Disk" and the error message is "There is no disk in the drive. Please insert a disk into drive\Device\harddisk1\DR33"

I tried going to Disk Management to change the drive name and path, but its not possible and right now my external Harddrive has gone for repairs.

Do I need to get it back b4 I can change the drive name? Im really confused as this error message is quite annoying.

Please HELP!Somebody!

How can I fix my HP CDROM/DVD drive glitch in vista 32 bit. As i played a dvd which runs in dvd player but pc is unable to recognise it.

my liteon dvdrw drive does not appear on my computer. idont have lower or upper filters to delete when i go to hkey local machine....etc
pls help me. the code error 39 appears and the drives of lh18a19 do not help

Hi,what will i do if the game on my hp pavilion dv5 is not showing but only hearing the sound?

Hi,what will i do if the game on my hp pavilion dv5 is not showing but only hearing the sound?

Mr. Dave,

I tried to upgrade my Dell Dimension 3000. The ribbon connects both a new LiteOn DVD and the original CD-Rom to the mother board. The CD drive works fine but when I try to load a DVD the computer freezes. What the...? Anything would be appreciated.

Thanks, Shawn

Okay im trying to play one of my Sims games on my Windows XP computer. Only problem is that it starts to run. You can hear but. Then it just completely goes away. Ive gone to My Computer and I've clicked on the CD Drive folder. And it tells me that i have to insert a disk to continue.

Hi Kayla. I am wondering if you have a bad game CDROM: can you try playing it on another computer? If that works, it's your system. If that fails too, then it's time to contact Electronic Arts (I think EA makes The Sims) and ask for a replacement. They have an easy system for doing that...

Hey can you help me please, i have hp Elitebook 8440p, and it was palying every thing well but all of a suden dvds and cds can't play do you any solution? help!!

i can download a movie to be burned but it wont burn to blank disc

my laptop compaq presario cq 40 not reading cds and softare dvds but runs dvd vedio ,
i tried all the ways but no solution ,
my cd/dvd rom is not listed in divice manager.
my os is windows7 ,
plese help me..

I have an hp dv6663 entertainment pc and my laptop does not show a dvd rom anymore in the device manager. The drive light does not come on or spin. I had a friend take the drive out and put it back thinking it was dust but no go. Have I lost a driver? Help please. Elizabeth

How to stop auto eject of my computer samsung dvd player?It starts after starting my computer.

i been burning movies. just out of no were when i burn a movie on my computer and laptop it will burn but not play on dvd player i tried 4 different dvd players all the same thing it says disc error. not sure whats wrong. please help

have a dvr at work i can review cameras at home when i login with no problem. I downloaded the program on a cd an tried to review it on other pc's or laptop it comes up to login i login an i get a black screen What could be the problem !!!!! why can't the cd be seen on other pc's and laptop ???? Thank you ahead of time

i have a sony vaio laptop when i try to burn anything on to disc they keep ejecting without burning anything using windows media is there anything i can do to sortthis out please

hi, i have a hp pavillion slimline basicly 2nd time i ever used my dvd drive it burned perfectly fine,then 5 min later itn broke it wouldn eject or read any disc when i did it manually. so i called hp they sent me a replacement drive i installed that now once again,i tried to burn a movie it worked fine the 1st time, then it happened again 5 min later i tried to burn another movie using roxio it starts burning fine then abt after 10% it reades device sense error everytime , it wont work for the rest of the day, so the next day i do it again n once again the 1st movie burned fine,after that once again it wont let me burn anything it reads device sense error after 10% of it burning i dont get it, what do i do please email me.. steve71810@yahoo.com....n let me knw whatb i can do to fix this problem its ridicoulous why it will work once but not again at all only once a day on the 1st try. thanks hope to hear from you with ur helpful.