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How can I filter incoming Blackberry email?

I just bought a Blackberry Pearl, figuring it's the best phone out there until the Apple iPhone arrives, and am pleased with its ability to "push" email out to me anywhere, tapping into my main email account. Problem is, lots of my email is from lists where I don't need to actually be notified in real time, they're just for me to file for later. Can I filter or otherwise tweak Blackberry email on my Pearl?


Dave's Answer:

Yes you can, but you can't do it on the phone itself, which might seem a bit confusing. What you need to do is log in to the Blackberry Internet service site: log in to BIS [Cingular]. Obviously, you do need to actually have an account there, so you'll already need to have set up your Internet service through your carrier, be it Cingular or T-Mobile.

Once you're logged in, you'll see your email account listed like this:

Blackberry Pearl: BIS Email account configuration

On the right side you'll want to click on the weird (antenna?) icon under "filter" to set up an email filter. Here's what happens when you do that:

Blackberry Pearl: BIS Email account filter setup

You can see that I have one filter in place already, but more importantly, you can see on the bottom that you can set up the Blackberry system so that you automatically have mail that either matches or doesn't match your filter forward to your phone. Maybe you just want email from your friends to get through, and all work stuff is ignored, for example, a scenario much easier to configure by excluding everything and only explicitly forwarding mail from the half-dozen known addresses.

To create a new "if this matches, don't forward" filter, leave the radio bottom on the bottom as shown, and click on New Filter:

Blackberry Pearl: BIS Email: Setting up a new email filter

I've popped up the menu option so you can see the different filtering available. Not too bad at all! To filter by certain words in the subject field, for example it could be all mail from a mailing list that identifies itself with "[mylist]" as part of the subject, you'd set it up thusly:

Blackberry Pearl: BIS Email creating new email filter

I think that's pretty straightforward! Once you get it configured as desired, click on "Add Filter" and you'll be wresting control over the flood of email going onto your new Pearl.


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Categorized: iPhone and Cell Phone Help   (Article 7159, Written by )
Tagged: blackberry pearl, cingular pearl, email filters, tmobile pearl
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Reader Comments To Date: 5

D-Man said, on February 10, 2008 9:33 PM:

Not sure if you care anymore but that weird icon you speak of is a funnel.

andy wood said, on April 10, 2008 3:58 PM:

My work emails arrive to my blackberry via a yahoo account. The problem is that some emails are sent out to 75 people and i have to scroll through all those addresses in the 'to' field of the email before i get to the message.

Is there any way to hide the 'to' field to save scrolling through so many screens? I've got a Pearl 8110.

anthony said, on February 1, 2010 4:25 PM:

Im in indonesia, with TELKOMSEL as my provider, I have registered at telkomsel.blackberry.com with 2 email address. I also set my filter setting, "When no filters apply:Forward messages to device" so that, every email will sent to my device, if there is no filters at there. But, when i logging into email setting (in my device, not in browser) the setting goes back to previous setting "Do not forward messages to device". I've tried changing this many time, the result were still the same, it all went back to previous/default setting. what should i do?

should i boot the device after i send service book?

thank you very much

sacha said, on July 3, 2010 4:56 PM:

With regards to Subject filtering, is there something like "boolean" ( OR , AND") or other methods of filtering out several differnet words that would appear in any given subject line.

Example: " I don't want to get emails with the words" - jobs OR resumes OR application OR CV

How can I make sure that if any of these words appear in any part of a subject - they are not forwarded to my Berry?

Thanks for the help!

John Peters said, on October 21, 2010 5:12 PM:

I have a Blackberry Storm, and for the life of me I can't seem to get me blackberry filter to funktion. I'm not sure to choose NEW MAIL, FROM To: SUBJECT LINE. I've tried them all. I just need a few blocked email address to my BB from my home PC.I'm sure I didn't explain this right, but what the heck..Thanks for you time...John Peters

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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