How do I get photos off my Apple iPhone?
I just upgraded my G5 mac to the latest Leopard software and am leery about syncing my iPhone with my computer because I'm afraid I'll lose data. However, I really need to get the photos off the phone and don't want to email them to myself, one by one. Your suggestion?
I'm really glad you're running Leopard, aka Mac OS X 10.5, actually, because there's one simple change that Apple's made to the way the phone interacts with the Mac that's a huge boon for those of us that actually take pics with the iPhone!
Plug in your phone, and even if you don't want to sync it with your iTunes software you'll find that if there are photos on the phone that Image Capture can now see 'em and grab them for you:
What I've done is set up a new 'iPhone Pictures" folder in my Pictures directory (instead of the default "Pictures, Movies and Music folders", choose "Other..." then navigate to your Pictures directory and click "New Folder" on the lower left).
Click on "Download All" and you've just accomplished the world's easiest cellphone photo sync on your new Macintosh!
If you are running an earlier version of Mac OS X, then I suggest that you let iPhoto do the work: start that up before you plug in your phone and it should see the phone and offer you the opportunity to download your pictures into an iPhoto "roll".
More Useful Mac OS X Help Articles:
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Reader Comments To Date: 195
You can use iPhoto to get the pictures off the phone.
I understand where your fear is coming from. If you do a restore on the phone, you will lose any pictures you haven't imported yet. It should really warn you about that specifically because most people don't consider that they have any valuable data on an iPod that didn't come from their computer, so it is always "safe" to do the restore. This changes with the iPhone because of the camera. (It also changes a little bit with games on the 5G iPod because there is the potential to lose your high score data, but most people care about their photos a lot more than their high score from a game.)
How getting the photos off my iphone for WindowsXP or Vista?
I discovered the answer to the above question. When you plug the iPhone into a Windows computer, it will show up in Windows Explorer as a disk drive. The only documents that will show up in Windows Explorer within the iPhone will be the "Camera Roll" photos that were taken with the iPhone. You can just drag them into a folder on the computer.
Hello is there way i can get the pictures from the iphone to the computer , not the ones in camera roll??
could someone please post an answer to the question above me, how can we get the photos off the iphone that are not in the camera roll(for instance a bunch of iphoto albums that are on the iphone but got deleted from the computer) please, thanks
I too want to know how to get my pictures that aren't in the camera roll back on my PC. I have 600mb of pics on my iphone that got lost on my Pc and I want them back without having to email them one by one...
thanks for all the useful stuff on your site... I've googled problems several times and found answers on your pages. V helpful.
I'm just dropping you a line to be a smart arse... you've got header-paper.jpg (your banner image) displaying 70 pixels wider than the image should be... is that on purpose for the jaggy text styling?
Thank you Dave!
I found you site very simple, usable and usefull.
This aswer was so "obvious" that I really can't find the solution by myself but you gave me the right answer!
Thank you and congrats for your cool site! :-)
I'm also wondering how to get non-iphone-taken pictures off of my iphone. My hard-drive crashed and I lost all of my pictures. Fortunately, some were backed up on my iphone, but I want to get them off of there and on to my new computer -- any way to do it???
Hi, I used to be able to get pictures from my iPhone by the means above, however for some reason when I plug my iPhone into my computer, I click on my iPhone in my computer to just drag the pictures across and now it won't show any of them up, I'm really frustrated and hate technology as it is, please help :P
I have a very big problem with my iPhone.
I snap and capture images with my iphone camera but it doesn't display on the CAMERA ROLL folder. Does anybody know what i'm supposed to do about it.
My computer was stolen and I needed to get photos (not in Camera Roll) from my iPhone. I just paid the $20 for the PhoneView program and it worked like a charm.
It is worth noting that Dave's solution also works on Mac OS 10.4.11. Thanks Dave.
I found "Image Capture" (you didn't mention it was an application, so I searched and found it) and tried what you suggested. When I click on download, however, nothing happens. Tried this with just one photo selected, as well as "Select All."
if you are windows platform try "uTunePhotos" that can add,delete,export,rename, reorder,backup and restor phto albums and camera roll.
How do I get the photos off my iPhone(3g)? It does not show the photo folder it used to show every time i plugged my phone in.
Can you retrieve a photo that you have accidentally deleted from your iphone?
i erase all setting and file in my iphone. but after erasing, the phone just showed apple icon (black background screen) for long time and shows no progress. How the iphone will de-activate? or any other should be done? pls help. tq
hello, im trying to download my pictures off my iphone to my computer windows xp, but when i plug it in nothing comes up, not even in my computer, they used to come up before i downloaded itunes, now absolutley nothing comes up, it is not even in my files no where to be seen, please help, no wizard comes up, i have tried everything.
Hey Thanks A LOT!!!!! Greg from Nov 8th 2007 HELPED ME A LOT!!!!!!! Thanks Again, it's too bad Windows did'nt run IPHONE! THX 4 the advice!!!
Looking for the iphone in Windows is EAZY!
I have vista. I was able precviously to just plug in my iphone and my pictures downloaded. I have tried all of your suggestions and nothing is download; I just went on a trip and have several photos I want to put on the computer. They are in the camera roll but will not go on my commputer. I have looked in windows explorer, etc.
Iwas browing through the chain on how to download pics from my iphone to my laptop- I saw someone write that when plugged-in to a windows laptop it will show as disk drive and i can simply copy-paste the photos!! For some reason though I am not able to see any additional disk drives when I plug in my phone and dont know what to do- Could you please help/clarify!!??
a friend of mine dowload her pictures in my computer(HP) she has a mac. Now her camera is no longer working. How can you help me help her?
Thanks for this tip, now do you or anyone else out there know how to retrieve photos that you DIDN'T take on your iPhone from your iPhone. My computer died and I want to get the photos that I had previously sync-ed to my iPhone back onto my new MacBook.
Thank you so much. This app (image capture) is the easiest way ever to get all your pictures from your iphone to computer
it works great... and by the way the apple retail employees don't know ANYTHING!!!
I erased the pics in my iphone using image capture, but now, after that when i try to make some photos they don't appear in the camera roll.
WHAT CAN I DO?
(The rest of the Photo albums are still there.)
I just restored my iPhone back to factory settings and then downloaded my photos from iTunes back onto the iPhone. They are no longer in camera roll and now I cannot delete any photos. How do I delete photos on my iPhone now?
Thanks, Dave -- this was so super easy and helpful! I just downloaded 1K photos off my phone in about 5 minutes. You're a lifesaver. :)
1. What are the steps to be followed to download photos from my iphone to my HP laptop with XP windows .
2. Steps to download songs from my Computer into IPHONE.
Please provide me step by step procedure for my above questions to my mail id firstname.lastname@example.org. Thank u sir.
you can take a screenshot of each photo on your ihone and it will appear in ur camera roll
Wow. I love you. I detest iphoto with a passion, the image capture thing works amazingly.
Thank you so much!
Help!!! I can take pictures on my iPhone 3G, and i can download them off....BUT....the new ones do NOT show up on the camera roll on the phone. They are there, but I cannot see them on my phone - why not????? Pls help!!!!
hi,i can't transfer photos from my iphone(camera roll) to my windows vista and i have installed itunes but it ddoesn't seem to help.pls help.thanx in advance
Hey! Serious problem... I bought a new HP Pavilion Entertainment PC with Windows Vista. But now when i connect my I phone to it it just opens Itunes and not anything that says download photos... like my old laptop did... Now is there any way I can get my Pictures down?
Thanks for the Help
Hi, thanks for this tip, works great, simple & effective file transfer!
I really hate i tunes sync thing & eventually worked out how to turn it off.
nothing is showing up when i connect my iPhone 3GS into my windowsXP laptop. there's the iPhone icon as a drive but no files/pictures.
Dave just upgraded to new iphone and cant get photos off my old iphone. i thought this was not probem but on old iphone i see there is no service up top. i was told i could still get these photos off old iphone to itunes?
Pete, plug your phone into your computer and - if you've a Mac - run ImageCapture. It should see all the photos on your old phone and let you copy them onto your computer itself.
thanks so much for the info; how funny to realize i didn't know how to get pics off my iphone other than email...
I followed the instructions for the XP Camera Wizard, downloaded my camera photos from the camera roll to a folder, now all the pictures show up in the folder, HOWEVER they are no longer in the order (sequence) they were taken. They are now in no order. Its as if the pictures have been downloaded based on some other sort order. Nothing is in sequence. I now have to go in and sort them and rename them to keep the order they were taken. Why did the download do this?
I have noticed a number of people have been trying to get photos OFF their iphone (that AREN'T in "Camera Roll") and onto their computer.
Dave, you suggested "Image Capture" but that seems to only select the photos that are in "Camera Roll" NOT my various Menus/albums of photos on my iphone.
Is there something I need to select in Image Capture so that it will let me copy the other images across?
I can't believe how easy that was, Dave. Thanks for the brain-dead tutorial!
What if you have a jailbroken iphone and a Mac running Tiger? How can I pull my pictures that I've taken off of my iphone. And no, I've shut off Internet services on my iphone. Too $.
Dude -- thank you so much. Like someone else above I detest iPhoto. Just got the iPhone and was starting to despair of how to get the photos off. (Had expected to be able to see the disk image on desktop and just drag and drop like my digital camera.
Why can't apple just tell us about Image Capture in the iphone manual?!
Hi Dave, I have a problem that others here seem to be having, but if it was answered, I couldn't find it in the comments. I use windows vista, and when I connect my iphone, the camera roll folder doesn't open up automatically as it used to. I've no idea why it stopped doing this. The drive isn't there when I check 'my computer' either. How do I get my camera roll pics into my laptop?? :(
Ok, Mine and my wifes iPhones wont even show up in XP with the new iphone versions, yet my bro-inlaws jailbroke phone does still?
I am using xp and I have the same problem as many of the windows users above mention.
I used to be able to get the photos off by just connecting my iphone and camera and picture wizard would ask to transfer the pictures. Last month this just stopped working. I plug in my iphone and the camera wizard doesn't even pop-up anymore. Going through "My Computer" the device will show up but when I right click and choose to export pictures it says the device is busy and could not be completed.
This is a very frustrating issue as I am continuing to use the phone for pictures and they are growing in number quickly with no solution to get them off. Dave, please help us windows users solve this problem.
hi i just wondered how do i just delete pictures off the iphone as i have no interest in keeping certain pictures but cant get rid of them i know how to delete the camera roll pictures but not the photo library ones can anyone please help thank you
Justin, I'll work on a new article on how to work with photos on your iPod / iPhone (it's the same process) from Windows iTunes. That's your answer too, Tracey: You can only manage the photos within iTunes, not on the phone. And yes, it's clunky.
i lost my photos by sync, how do i get them back?????
tks for the clear directions Dave; the Mac is new to me as a former W user.
I was going bananas trying to figure out how to transfer photos from my iphone to my computer (XP, I'm sorry to say). After reading all the above answers I was not getting any nearer a solution.
But I found a way and I hope it will help others:
Go to My Computer. My iphone shows up as a camera. Double click on it. A box named '[Your name] iPhone' comes up with nothing in it. Click on 'Get Pictures from Camera' in the 'Camera Tasks' menu on the upper left. Voila!
The next time I did this the photos automatically uploaded on to my screen as soon as I double clicked on the camera symbol in 'My Computer'. I hope it helps others.
Thanks for a great website by the way...
Ok. I know this has been asked a lot, but I have Windows 7 and when my Iphone sync'd, it took all the photos from the computer and copied them onto my Iphone. Is there a way to get those photos off my Iphone. And how do I stop them from getting put on my iphone?
hi - im not all that IT minded, however i run a windows laptop and here's how i downloaded my photos from my iphone to my laptop.
1. plugged in my phone to my laptop
2. went to Start, my computer which showed my iphone as a drive, right click on the iphone icon and select 'import pictures' and it imports the lot in one hit onto your laptop.
hope this helps.
Download "DiskAid". Go to Media Folder at bottom left. Click Photos. Click Thumbs. Download all .ithmb files to your hardrive (drag and drop). Download "File Juicer." Drag and drop .ithmb files into provided box and win!
Hi--I'm trying to save all the photos on my 3GS camera roll but can't get them to show up on my PC (Windows XP). I connect my iphone and it opens itunes but doesn't show up in my windows explorer. I connected another older version iphone and it showed up in windows explorer right away and I could copy the photos. How can I get my iphone to show up in explorer so I can save my photos.
Go to the app store and for $1.99 you can get Tunaverse. Download it to your Iphone or Itouch. Then go to your machine, go to Tunaverse.com and download their Cinq application (MAC or PC.) Simple install...and you are all set. You Iphone photos will automatically be sent to your machine and as an added benefit, all of your photos on your machine are always accessible on your Phone or Itouch...every single image...regardless of whether it came from your phone or from a camera to your machine.
thank you thank you thank you =)
Wierd iPhone to XP bug / "feature"
If you're ability to download photos from your iPhone 3g to Microsoft applications has suddenly stopped working, even though your iPhone syncs fine with iTunes, check carefully whether there are any pics in your camera roles that were not created by your iPhone's camera, e.g. email or web downloads.
I lost many hours chasing out this problem and finally got the critical resolution from Apple telephone support.
Prior to removing the "offending" photos from my iPhone role, the symptoms were that my iPhone was only recognized properly by iTunes, while the MS operating system (e.g. Explorer / My Computer, Windows Scanner & Camera Wizard, Picasa, Kodak EasyShare, etc.) would usually fail to see the iPhone when connected. When they did see it as a device, they would all eventually timeout with a failure to connect, or a report that the device was busy.
Very strange behavior, but hopefully this will save a few folks hours of their life and associated frustrations.
i totally agree with 'Posted by: Steve at March 14, 2010 9:13 PM'
it totally works!
thanks steve! *hugs*
my iPhone doesn't show up in my iPhoto, how can I make it show? i want to import photos from my iPhone.
We just released Photo Transfer, an iPhone app that lets you transfer photos from your iPhone to your computer touch over wifi.
The app it's super simple to use and makes transferring photos ver easy only using a web browser. You can also transfer photos from your computer to your iPhone or from one iPhone to another.
I hope you can check it out and find it useful:
Let us know if you have any comment or suggestions.
Photo Transfer App
This is a pretty vague guide, really you should have saved yourself the trouble unless you were going to give all the details.
Is image capture an application? Do i have it already, is this the apple way to do it. There is a camera on the iphone.. what is the recommended way to get images to your computer?
Jez, well, yes, Image Capture is included on every Mac and has been part of Mac OS X for a long time. Plug in your phone -- which has a camera -- kick off Image Capture and your phone appears, then you can pick and choose which picks to pull off, easy as can be!
I just wanted to say thanks for posting this answer, I had no idea how to get pictures off an iphone without mailing them to yourself either and this helped a lot! Cheers!
I am still frustrated. I took all the emailed photos and everything else that might be objectionable out of my camera role. Sometimes my iphone is recognized, but no photos can be downloaded to my XP because windows says it is busy. Why is this happening? Even if picasa sees the iphone, it wont acquire any photos. it used to work perfectly and automatically as soon as i plugged in my 3G.
Hi Dave. I have tried to sync my iPhone with the new MacBook 10.6.3 and I have been unsuccessful. Image Capture fails to recognize my phone as a camera. Can you please help me?
Gary, that's an odd one. I'd suggest that you take your iPhone and MacBook into an Apple Store and have one of their team help you out. Let us know what they figure!
My iPhone is not recognized by my computer, Image Capture, nor iPhoto. It does show up in iTunes though. I searched for months trying to get videos and photos off my iphone... I finally was able to with DiskAid. I used the Mac version, but there a PC one too.
My iphone still isn't recognized by the programs mentioned above, but at least I was able to get the video and photos off. I even tried restoring my iphone, but that still didn't work. I tried deleting the preference files that some other blogs mention doing... I'm going to take my Mac and iPhone to the Apple Store to see what's going on.
Download diskaid. Get the pictures off the iPhone. Clean up all non iPhone camera pictures and you will regain the my computer capability. I've searched for a solution for a week. This is it. Sadly you wont be able to keep the porn you downloaded on the phone but it will be on your pc.
I plugged in my iPhone to a PC, copied my photos from my iPhone to my PC and recently lost all data on my PC. When I plug my phone back in to copy the pictures again it says there are no pictures on my camera. When i go on my iPhone there are photos there but my Microsoft Picture and Scanner does not seem to pick them up. what can i do in order to get my photos from my iPhone back onto my PC?
AWESOME - Thanks for this. I don't take many pics w/my iPhone because the camera locks it up. But I do have a few and wanted to pull them down. After upgrading to Snow Leopard, I lost a BUNCH of fotos, through complete incompetence on my part. So thank for this help page, Dave!
I had an iTouch which I use primarily for contacts and calendar. I synced the iTouch to my Windows Vista HP and all the pictures in my laptop transferred to my iTouch.
I've now bought an iPad and have tried unsuccessfully to get the addresses, photos and calendar to the iPad from the laptop. HELP. All the pictures say is "optimizing", but I really could care less for the pictures. I want the addresses and calendars. HELP. (I don't have Outlook Express in my laptop.)
Steve's solution worked perfectly for me. (Posted by: Steve at March 14, 2010 9:13 PM)
My symptoms: I would connect my iphone and it synced fine with itunes. But in 'My Computer' the device was only recognized as "Mobile Device" instead of "iPhone". And when I opened the mobile device the window was completely blank - no ability to download images at all.
As soon as I deleted 3 images that I had saved from an email into my Camera Roll it completely solved the problem. (Once I disconnected and reconnected the iPhone).
Dave you are a Godsend. I can't believe how simple your solution was for using ImageCapture to download photos off iPhone onto a Mac. Bravo. Simple and worked like a charm.
Thank you so much.
I have been trying to delete pictures from iphone library, not the camera roll. I want them them deleted, not on my computer. Please help me, my computer has crashed so i need to be able to do it from my phone without access to a computer.
Simple, exactly what I needed - grazie!
How to delete my photo from my iphone without connecting with computer, I downloud pic from my friend computer when she was here and now i want to delete photo how can i delete that photo, from my Iphone please help me
how to i put photo's inside my iphone but in camera roll without itunes using PC windows XP and jailbroken iphone 3.o please SEND A MESSAGE TO MY E_MAIL THANKS in advance email@example.com
when i plug my iphone in i dont even get the option to upload my pics off the iphone... why is this?????? i cant figure it out partially cuz im mactarded but they sure dont make it easy to figure it out... any help would be great! thanks
plz help when i buy $30 reacharge in 10 mins they all go away im with optus .the internet using it..how do i turn off the internet help plz..but im NOT USING THE INTERNET AT ALL HOW MY $30 GO AWAY HELP. just help how to trun OFF
Just discovered your site, thank you, very easy to understand and solved my problem in a few moments. I will return!
If you're on Windows and at least can see your iPhone in Windows Explorer but cannot see any photos, then make sure to double click on the folder that you see on the right side of Windows Explorer. By doing that two times I eventually reached a folder called "100APPLE" where all my photos were stored. Yes, the order is different and the naming as well, compared to the ones I managed to sync via Itunes earlier.
For some reason the sync process only worked partially for me earlier, but this way I could at least get all my photos (beore now going to upgrade to IOS4 ;)
I have a similar issue, but the solutions suggested havent helped me. I just upgraded my iPhone to os 4. During the upgrade, it kept freezing during the backup (we're talking several hours). Eventually I gave up figuring that it backed up whenever I plugged it in so I should have a million backup files anyway. (Stupid assumption in hindsight). I went through with the upgrade which required a restore.
I was lucky in that it kept all my apps and contacts and even sms history. However, every single photo from the library and camera role was deleted off the phone. Now I know they must still be in the phone somewhere as itunes tells me I have 54MB of photos. I just cant find them. Photos that were attached to contacts have remained on the contact.
I read a suggestion where you could copy the files in a backup folder to a new folder, convert to jpg and recover photos that way. I did get a few back that way, but not the majority. Interestingly, the backup had photos I had deleted, as well as images I had never downloaded at all such as friends facebook profile shots!!
I would really like to know how to find my lost photos. ANy advice greatly appreciated.
BTW I am running windows XP Pro, and my iphone only shows up as a camera in my computer, no longer as an explorable drive
I have the same problem but my computer is sony!!! so wat shud i do plz can u email it to mee, firstname.lastname@example.org thnx
I have a 3G phone and was having similar problems to others posting here.
I used to be able to plug the 3G in and just drag and drog my photos off, as if it was a camera. Then the 3G suddenly didn't show up under My Computer or in Explorer.
Finally found the answer. I had applied a passcode key. When I removed the passcode key, then turned the 3G off and on again, it could now be seen under My Computer and in Explorer. I then successfully copied by photos off.
Hope this helps others with the same problem.
My iphone keeps telling me that its rebuilding/updating my library whenever i try to access my photos or take a pic. I have restored my phone twice but nothings changed.
How can i fix it?
i just open a ymail, that i can not download attach document.how do i go about it. because the application is not on my mail box,i relly need it. to enable me work effectivelt. thanks
Hi Dave! Thanks a lot for a very useful information. I didn't even know I have Image Capture on my iMac. Have a great one!
I'm having the same issue as Paul, I can't find any information on it at all.
I WANTED TO DELETE PICTURES THAT WERE NOT ON THE CAMERA ROLL BUT COULDN'T SO I WENT TO SETTING AND I SELECTED DELETE MEDIA AND DATA ON IPHONE AND SINCE THEN THE PHONE IS SORT OFF DOWNLOADING AND IT'S BEEN ALMOST 24HRS!!! PLS HELP
Paul and Shelby, I've seen that too with my iPhone. There's a setting somewhere or the other that says "don't optimize my photos", but I have to admit that I can't find it right now. Is it in iPhoto? I'll keep looking around...
Marjorie, sounds like you've wiped your phone clean. Not so good. Do this: plug it into your computer and select "Restore" from iTunes.
Your answer did not help me because I have no idea what image capture is. I am running with snow leopard and have all of the required software. It would be great if you could explain to me step by step, from connecting my iPhone, to downloading the pictures.
Dear "computerssuck", you already have an app called Image Capture on your computer. It's in the "Applications" folder. Find it, launch it, then plug in your iPhone...
Our Mac OS X 10.4 (Tiger) Powerpc hard drive crashed ... so needless to say we lost everything! Fortunately, I do have pictures of our baby on my Iphone 3G that I need to export off the phone onto the computer/external hard drive but I am having the most trouble because our system is not supported by the programs I've purchased so far. Do you have any answers?
OK -- I had the same problem as many of you:
I would plug my 3GS into my Windows Vista machine & while the iPhone icon would show up as drive, it was EMPTY -- where it used to show all my photos in my Camera Roll.
The solution was remarkably simple. Right before I plugged in my iPhone, I had plugged in my seldom-used USB webcam. Once I unplugged the Web cam & re-plugged in my iphone & restarted and closed iTunes -- Voila!
I hope this helps.
Try plugging your phone in when it's unlocked....worked for me. :)
try plug your iphone to another computer, it should work.
MY husband and I have the new Iphone. When I connect mine on my desk top it will automatically ask me if I wish to download the new photes from the phone. When my husband connect his to his hp laptop it will not do that. My desktop will use the autoplay program and do this. His however will not. Is there a way to get his laptop to do the same?
I'm running the OSX version 10.6.4
It seems that I don't have that mighty ImageCapture application.. where can I download it from?
Fabricio, I'm sure that you do, actually. Look in Applications and in Applications -> Utilities
Thanks for getting back to me Dave,
It really seems that I don't have the app. Double checked in Utilities folder in Applications, but I don't really have it.
Can I download it somewhere?
My daughter has a MAC and I have a PC. Both computers are new this year. How do I download and transfer all of her pictures to my PC? Will it work to simply download to a thumb drive and load that to my PC?
Thanks for the free advice. I hadn't used image capture before - didn't even know it was there!
Much simpler than using iphoto.
I just lost my iPhone 4G in Paris with tons of photos on it. Not sure I am buying a new one ($499, ouch), but I had backed up my phone the day I lost it. I use Windows. Can I extract the photos from the back up of the phone?
i lost my i phone 4 is there a way of getin it back. please help i only just got it ! can i download a tracking device an find it that way even though i dont have the phone or do i need the phone to turn it on ??? please help !!! thanks
When I plug my iPhone 4 into my G5 Mac 10.5.8, I don't see an option allowing me to transfer photos from the iPhone to the Mac (iPhoto). The only option I see is to transfer photos from iPhoto on the Mac to the iPhone...
It is a pain to e-mail a photo from my iPhone to me at home, because I have Wildbllue internet and I am penalized if I download too much in a certain timeframe.
I have a contact in my 3GS Iphone and a picture attached to that contact. I can't seem to find how to save the picture again in my computer since it is just a picture attached to a contact and is no longer on my phone. I need this picture desperately.
Just one possible gotcha.. on my phone (3GS) I found that I had to enter my passcode on the phone to unlock it when it was plugged in before the mac would find it. May be obvious to most, but may catch others out. Once I got that, a beautifully simple solution with Image Capture. Thanks!
hi Dave. My imac was stolen by some scum bag(s) last week with all the photos i ever took on it. The only back up is the iphoto folder on iphone. how can I get theses photos back onto the new mac. Would image capture do it without compramising image quality?s in advance
hi i want to know it has any way to return delete photos?
i earse some my pic suddenly and now i want to return it , it hast any way???
My iphone 8gb camra software is not working it is in hang position. what it problem software or hardware kindly suggest me.
second what can download songs from internet in iphone directly without itune
and pls send the precuder for download from pc
Thanks so much. I just got a new iPhone4 and was worried about losing the hundreds of photos on my 3g. Perfect advice.
I have lost all contacts and photos off my wifes phone when it was mistakley synced under my log in with itunes. How can I get them back, I dont think they were backed please help, Regards Greg
Thanks so much for the help - useful post for sure!
Hi I am having the same issues as most people here, trying to get photos off of my iPhone 4 that are not in camera roll and on to my mac (snow leopard installed).. With my old windows computer you plugged the phone in with iTunes booting up and it shows the phone as an external device and you could remove photos.. Does anyone know how to do this on a mac???
Thanks to you, I have used Image Capture for the past year to get photos off my iPhone 3.
However, since the latest update, Image Capture just says "no device connected" whenever I try to get photos. Do you have any idea what I can do now to get photos off the iPhone onto my MacBook (OS X 10.5.8)?
Thanks for any info.
Matt, if they're not in your camera roll, you need to use iTunes, but they're already sync'd with your computer (or how did you get them there in the first place?)
Pari, is it possible you have a security lock on your iPhone? If so, you do need to unlock the phone by entering your code after you've plugged it into the computer. Try that, see how it goes.
I recently got a iPhone 4, and I backed up my old phone to my iTunes, then plugged in my new phone into iTunes and started to submit everything to get everything connected, I looked down at my phone and before I could dissconnect Restore was already complete. It deleted all my pictures and videos, is there anyway I could get those back?
I synced my photos into itunes last night. Have a PC. Can't find picutres. Want to know where they are on my hard drive? Can you help?
Just got the answer, and its really simple.
THIS IS JUST FOR THE WINDOWS USERS:
To transfer pics from the Iphone or Ipod to the pc, just conect the Iphone and let the pc 'think'... in a lil' wile it will pop up a little window asking what do you want to do (you know what Im talking about, the one that pops out everytime you plug a new hardware, or a camera or a sd card), one of the options is ''OPEN FOLDER''... open it, and the only thing you'll see is gonna be your pic roll... Just copy the damn photos to where you want and that's it!
EASY, FAST AND EFFICIENT!
i broke my screenon my iphone4 and i got it hooked up to my computer and i need to know now an if i even can to get my numbers from my phone to my computer
Amy, all the phone numbers in your phone's address book should be in the Mac Address Book app once you've sync'd. Not sure where it shows up on a PC, however...
In Posted by: Steve at March 14, 2010 9:13 PM, Steve mentions that an XP 'bug' prevents your computer from recognizing photos on your iPhone if there are pics in the camera roll not taken by YOUR phone. He was absolutely right! I've tried for two months to get my iPhone pics to copy onto my PC after the "What do you want to do" dialog box just stopped showing up suddenly. It turns out that my son had taken photos with his 3G and sent them to me and I saved them in my camera roll of my 3GS, but as soon as I deleted the pics and did a sync the dialog box reappeared and my photos are now on my computer. Thanks to Steve for his comment and to Dave for providing the forum it was posted on!
Hey there, I unfortunately don't have a mac, my HP had to be factory restored due to it having a nervous breakdown and I now have the problem of not wanting to lose all my data on my iPhone. Do you have any ideas? I've got a major headache trying to figure this out!
I have Windows 7 and was having problems syncing photos to print them. After 3 hours, I did it.
Then I found this app - http://postalpix.com or just search "postalpix" that prints them for you and mails it to your house.
Sweet, why did nobody tell me about this!
What if windows xp gives an error message of "device in use" and won't retrieve your photos when you try to open it through my computer?
hi dave, i have an iphone 3gs and i cannot download my pictures into my laptop. i using a HP tablet running windows vista. i also have itunes but it does not allow me see my pictures when i hook up the phone to it. what do i do? Thank you
Download "Photo Transfer App" to your phone or any app of this kind...problem solve
hey guys. i have a broken iphone. the lcd is broke and i want to be able to view the text and pics in the text on my computer.. is there any way i can do this?
Anyone solve this problem yet? Need to get photo album from my iphone to mypc?
Thank you Dave! REALLY good advice
my iphone 3g takes pictures but nothing shows in camera roll! neither do the pictures appear in the "dcim" folder in "my computer" when plugged into pc. help PLEASE!
How do I download photos from my PC onto my Apple 3 GS iPhone?
Thanks! Worked like a charm! This was exactly what I needed.
Holy SMOKES, thank you! This is exactly what I needed!!!
For all those that are asking how to transfer photos from iPhone sync folder to PC (not from camera roll!! folder in iPhone): IT CANNOT BE DONE. Here is an answer from apple support:
Pictures that have been synced from your computer to your device cannot be reimported back to your computer. Only pictures in the Camera Roll or Saved Photos can be imported from your device to your computer. If you need to retrieve synced photos from your device, email them directly from the device to yourself and then copy them from the emails to your computer.
Before I was able to upload pictures from my 3GS to my Mac using Image Capture. It would automatically open when I synced my iPhone.
Lately, it hasn't worked. (In the past 6 months.) I have been trying to find a free way to retrieve all my pictures (at least the new ones) to my computer.
So far I have only been given the names of numerous apps that I would have to pay for. I don't have iPhoto already installed on my computer. The only other free way I can think of is to e-mail each photo one by one.
I guess the $2.99 app is my only way to go?
Any suggestions? Thank you.
Huge help! Thank you so much!
Hi, I've done a silly thing! I've synced my iphone 4 when all I meant to do was download my photos and now they're not there! Is there any way I can recover them?
You nailed it. ImageCapture worked. Cleaned my phone up quickly. Don't know why the pics and videos seemed stuck on there.
I was given an apple iPhone(specification not known)
My PC cannot just see it ever since.Just thinking its because the software is not on the PC or..Please help me out as I need to pass some stuff from the PC to phone.
Thank you so much! I had no idea image capture was something already on my computer. I was worried how I was going to get all these pictures off effectively. Just got my iPhone and had already gone picture crazy :P
Hey there. I recently had a virus on my PC and had to have it restored, losing all picc, music and vids....they are on my iphone however. How do I get them from iphone back to PC? There are several photo albums and playlists I don't want to lose. I appreciate your help.
To take photos off iPhone 4 to Windows XP, follow:
1: Plug in iPhone
2: Locate iPhone through MyComputer
3: Right click on iPhone
4: Select 'Get pictures'
5: Follow Wizard and save photos to preferred location.
Lots of playing aroudn but this finally worked for me.
Hi, just a quick question. My girlfriend had her iPhone synced to her PC which has now died a death, but she has pics to get off the phone. Are there any issues with getting the pics from the phone onto my computer, which is a Mac?
I know that there are issues with getting songs off an iPod onto Mac, if the iPod is PC based. Is this the same for getting pics off?
here's my problem
have an iphone 3gs, it was snyc to my imac os x 10.4.11
then i bought an iphone4..so then had to upgrade imac o/s to mac os x leopard 10.5 (now it's 10.5.8) but in the process i lost all old iphone data on the imac.. it's all still on iphone but i want to put back on imac so i can then put onto new iphone 4
been trying to download photos from phone to mac but it keeps freezing near the end (and i have tried deleting pics so there less)i've tried through iphoto and just now with image capture and it froze so i canceled it but the photos seem to have end up in the folder i created as per his advice i got from this page(so cheers for that part) i've been struggling for 6 days so far (technology is no friend of mine)
it turns out that about 1500 pics were copied out of about 2000 and ended up in the folder but about 500 were still no were but on iphone3gs
My Iphone 4 says it is in recovery mode and needs to be restored, but I have some recent photos I haven't transferred to my computer yet - do you know if there is any way of getting them off the phone before I restore the factory settings? I will be heartbroken to lose the photos completely. Will they be on my sim card if I take that out before I restore?
Hello! I have an iPhone 3G (that I am ready to recycle) but I can't get ALL of the pictures downloaded to my macbook air. I am using image capture and I have almost 2000 pictures, but when it gets to 368 it stalls and won't go any further. I have gone thru to make sure all the photos in my camera roll were taken from my iphone and deleted those that were texted to me. Do you have any suggestions? Thank you!
Gretchen, hmm, here's what I suggest: set the check box on the lower left of Image Capture to "delete after download", then choose the images 25-50 at a time. It might just get cranky about thousands of images, but if you copy and delete 100 at a time, say, you should be able to get them all, though it's a bit tedious. Good luck!
Thanks Steve at March 14, 2010 9:13 PM!! I only had to delete ONE offending photo. Then my phone showed up as a camera in Computer on Windows 7. The transfer was easy from there following others suggestions. Thank you so much!!!
app store on my iPhone3GS by mistake got deleted. Can you tell me how to restore this from itunes. Also i have a doubt that when syncing with iTunes whether iphone contents will be backed up to PC or what ever is backedup in PC will come back to iPhone. - with regards - Balaraju
Balaraju, the only way I can imagine that you successfully deleted a core app like the App Store on your iPhone is if you've jailbroken the phone and aren't running the stock iOS. In that case, I'm afraid I can't help you out and you're on your own. Good luck.
I have an issue that I'm not able to find information on for fixing. I had a year's worth of pictures in my Camera Roll and finally imported everything with Windows Explorer. The pictures that import are removed but there are still about 2/3 a year of pictures on the phone that will not delete after the import is completed (I have checked the box to have them deleted after import.) I have an iPhone 4 and unfortunately use Windows Vista. How do I get these pictures off? Do I have to delete the multiple thousands of pictures one by one off of the phone?
Thank you so much, your advice helped me a lot, I am kind of lazy in exploring my Mac in the matter of programs unless I need smth. Now I know ImageCapture - so cool and good luck!
HELP! I'm trying to download the photos on my iPhone 3GS to My Dell running XP. I've looked through the questions and responses here and can't find a solution to my situation, which is that although I have the iPhone plugged in to the USB port, its not showing up in Windows Explorer. When I plug it in, the computer beeps, and so does the phone. But the only new drive that shows is is Local Disk (V:) which says "Access is Denied"...
i have a video on my phone of horses jumping how can i get pictures of them jumping of the video
Rachel, sounds like you might have the wrong driver installed on your PC, so something else is seeing the phone when plugged in. Does it pop up a window "new device: default action?" still?
Jordan, sounds like you're asking me how to find and copy a video from your iPhone onto your computer? If so, Image Copy can do that too. Simply click on the "size" column to have everything sorted large-to-small, then click the video images (they're '.MOV' files, if I remember correctly), specify where you want them copied in the pop-up on the bottom, and click "Copy Selected..."
Thanks so much for the advice. I was having trouble downloading photos from my iPhone to my PC. The answers given out to other questions also provided a solution for me!
Thank u for sharing! This is so awesome and quick and works like a charm :)
Nice tip, thank you so much.
I really hate iTunes sync- it usually deletes everything on the phone.
Maybe I have missed something but I wonder why the left out the choice of which way the sync will go in iTunes? Really frustrating, I think.
Thank you! You just ended years of backup frustration!
Thanks, Dave, for the super simple solution!
my iPhone 4S made a new camera roll album by itself after I downloaded some photos through Image Capture, and placed all previous ones in an album with a date on it. Now I can't get photos from that album from either Preview or Image Capture. Any idea how can I either transfer them to the camera roll album or at least download them? May I add how mind boggled I am to discover that 4 (almost 5) generations into it, all Apple could think of including on the photo manage option in iTunes, is how to bring photos ONTO the phone instead of off it. How can that be? Is that because of some deal they have with makers of a program that does that?
Thank you that was very helpful. I never thought just to open iPhoto on my MacBook Pro.
Thanks so much for your technical advice. I don't really use sync, cause I don't like it. I've had some trouble downloading images from my iPhone to my PC. You just gave me a great alternative solution, thanks again!
Very Useful Tip, search for Image Capture through Spotlight and follow Daves instruction.
this was so helpful thanks!!!W
I've been having trouble syncing my iphone pics to iphoto so I used image capture and deleted the pics off of my phone manually. The only problem is my iphone and itunes are still showiing the memory as being used. How do I recover this memory? Thanks.
I have an Iphone4 and want to delete pictures in the camera roll but savethem in the albums. Itseems like I have to delete them everywhere
Can I take my phone to a store and have prints made off my phone?
hi whenever i have my iPhone connected (its a regular 4 and my service is att) it doesn't show up as a device. please help because i have no more room on my iPhone and i need to get these pictures off for more space! thanks so much
I need help please lol if you can ....... Basically I had my iPhone fixed so that I could keep the pictures and save all my data by a man who downloaded the software to do so fixed my screen and managed to save everything on there "......... It was working all well and good and then after about four weeks one night it just decided to turn its self off but not totally "........ All that happens is something about software malfunction and and now telling me to plug into iTunes ... But when I do plug it in it does absolutely nothing ....... It's so strange .....
Does anyone know what to do.....????? Or has anyone had this problem themselves ??? Get back to me please !!!
hi my i phone 4 has been through the washing machine, i have some really improtant txts on it for a court case next week, it was backed up in i tunes but will that have my texts and how can i get them, i have an i pad can i transfer to that...Please HELLLPP
Sally, standard approach is to bury the phone in a bag of uncooked rice and give it 24hrs for the rice to pull the moisture out. Good luck!
i have tried image capture but the photos i want to delete are not on the camera roll and are on an album that will not let me delete from the phone. I have tried using a PC and opening the drive and this album doesn't show as well as iphoto and image capture on my mac and restoring the phone. This keeps coming back. These are not in my photo stream or the cloud. The trash can is not available and i even tried cropping the photos to make them unrecognizable but it just puts the edited pics in camera roll and leaves the original in this album. THe only options i have on the phone for this album under edit are share and add to. Once again, either of these keeps the original no matter what.
my girlfriend iphone can't send me a picture once she saves it to her camera roll. if she doesn't save it and sends i get the picture. We both have iphones. She and I can send to everybody else.
Hi please help me I have lost all photos of my daughter when she was a baby and need help. I had an iPhone 4 and copied all photos from my windows vista laptop to th iPhone 4, no problem. I regularly backed up the iPhone to iCloud and my laptop. I then upgraded to an iPhone 5, since "restoring from iCloud" all music etc has transferred and I plugged the new phone into my laptop and sync'd and backed it up. Then I realised only some of my camera roll is showing and only 85 out of approximately 2400 photos are in photo stream all other albums have gone. I looked on my laptop to copy the photos over and they've gone from there too. I have no idea where they have gone. I back up my laptop also as it has this function but I don't know what to do to try to restore. I am distraught at losing all the photos. Please help????
Sian, boy, I hate to hear that sort of story. Here's what I would do: *stop using your PC* and make an appointment at the Apple Store for iCloud. Then take in your phone and your laptop and explain exactly what happened. They have ways of accessing prior iTunes backups and might well be able to recover your photos. Good luck!!
not able to view my contacts from the phone in my lab top. which software should i download
Can you tell me how to import photos (from my iphone to my macbook pro) that someone else has texted me? I'm fine with importing the photos I take with my camera, but I can't figure out how to import images that friends have texted. Thanks in advance for your help!
Just got iphone 5 and can't sync w/ macbook pro 'driving' 10.4.11. Don't want to upgrade past 10.5.2 or lose photoshop elements 6, toast light, and microsoft office suite as was told versions I have.
Found Phoneview by ecamm.com but that needs 10.5.8.
Do you have any ideas on how to synch contacts/calendar/photos/etc that would work with older software so as not to have to go and spend big $$$ on software?
Download the dropbox app on your phone and then get on your computer and go to dropbox.com. You can the upload all your photos from your iPhone to your virtual space on the dropbox server.
Thanks, Dave! Image Capture didn't recognize my iPhone at first. Then I disconnected it and tried again, with the program open, and it worked like a charm!
Dave, thank you for the help. Just by reading through the posts, I was able to solve my problem with my photos on my phone. You are the best and if I was planning on having anymore children, I'd name them after you! ;) Thanks again so much and HAPPY NEW YEAR.
I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by
buying you a cup of coffee!||
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