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How do I get photos off my Apple iPhone?I just upgraded my G5 mac to the latest Leopard software and am leery about syncing my iPhone with my computer because I'm afraid I'll lose data. However, I really need to get the photos off the phone and don't want to email them to myself, one by one. Your suggestion? I'm really glad you're running Leopard, aka Mac OS X 10.5, actually, because there's one simple change that Apple's made to the way the phone interacts with the Mac that's a huge boon for those of us that actually take pics with the iPhone! Plug in your phone, and even if you don't want to sync it with your iTunes software you'll find that if there are photos on the phone that Image Capture can now see 'em and grab them for you: ![]() What I've done is set up a new 'iPhone Pictures" folder in my Pictures directory (instead of the default "Pictures, Movies and Music folders", choose "Other..." then navigate to your Pictures directory and click "New Folder" on the lower left). Click on "Download All" and you've just accomplished the world's easiest cellphone photo sync on your new Macintosh! If you are running an earlier version of Mac OS X, then I suggest that you let iPhoto do the work: start that up before you plug in your phone and it should see the phone and offer you the opportunity to download your pictures into an iPhoto "roll".
Categorized:
Mac OS X Help
,
iPhone and Cell Phone Help
(Article 7664,
Written by Dave Taylor)
Tagged: apple iphone, leopard, mac os x, photography Previous: How do I search deleted messages in Google's Gmail? Next: Add Google calendar events without opening my browser? Subscribe!
You can use iPhoto to get the pictures off the phone. I understand where your fear is coming from. If you do a restore on the phone, you will lose any pictures you haven't imported yet. It should really warn you about that specifically because most people don't consider that they have any valuable data on an iPod that didn't come from their computer, so it is always "safe" to do the restore. This changes with the iPhone because of the camera. (It also changes a little bit with games on the 5G iPod because there is the potential to lose your high score data, but most people care about their photos a lot more than their high score from a game.) Posted by: Brant Sears at November 5, 2007 3:00 PMHow getting the photos off my iphone for WindowsXP or Vista? Posted by: Gregg at November 5, 2007 3:10 PMI discovered the answer to the above question. When you plug the iPhone into a Windows computer, it will show up in Windows Explorer as a disk drive. The only documents that will show up in Windows Explorer within the iPhone will be the "Camera Roll" photos that were taken with the iPhone. You can just drag them into a folder on the computer. Posted by: Gregg at November 8, 2007 9:21 AMHello is there way i can get the pictures from the iphone to the computer , not the ones in camera roll?? Posted by: OMar at November 14, 2007 10:11 AMcould someone please post an answer to the question above me, how can we get the photos off the iphone that are not in the camera roll(for instance a bunch of iphoto albums that are on the iphone but got deleted from the computer) please, thanks Posted by: hunter at December 29, 2007 11:39 AMI too want to know how to get my pictures that aren't in the camera roll back on my PC. I have 600mb of pics on my iphone that got lost on my Pc and I want them back without having to email them one by one... Posted by: Lance at January 29, 2008 6:28 AMHi Dave, thanks for all the useful stuff on your site... I've googled problems several times and found answers on your pages. V helpful. I'm just dropping you a line to be a smart arse... you've got header-paper.jpg (your banner image) displaying 70 pixels wider than the image should be... is that on purpose for the jaggy text styling? Cheers Thank you Dave! This aswer was so "obvious" that I really can't find the solution by myself but you gave me the right answer! Thank you and congrats for your cool site! :-) Posted by: cris01 at March 14, 2008 2:57 PMI'm also wondering how to get non-iphone-taken pictures off of my iphone. My hard-drive crashed and I lost all of my pictures. Fortunately, some were backed up on my iphone, but I want to get them off of there and on to my new computer -- any way to do it??? Posted by: Lisa at April 30, 2008 11:03 PMHi, I used to be able to get pictures from my iPhone by the means above, however for some reason when I plug my iPhone into my computer, I click on my iPhone in my computer to just drag the pictures across and now it won't show any of them up, I'm really frustrated and hate technology as it is, please help :P Posted by: Kat at May 15, 2008 2:31 AMI have a very big problem with my iPhone. Pete, it looks like you might need to backup your phone data and "restore" your iPhone. See here: http://discussions.apple.com/thread.jspa?threadID=1183455&tstart=0 Good luck, let us know how it goes! Posted by: Dave Taylor at June 10, 2008 12:37 PMI just had a similar problem to some of you, in which my hard drive crashed and i lost all my photos. i searched around on how to get them off my iphone and back on to my iphoto, and finally cam across this program. $20. its worth it. http://www.jaredmendelewicz.com/blog/how-to-get-photos-music-notes-and-data-off-of-your-iphone/ Posted by: geoff nolan at July 20, 2008 12:45 AMMy computer was stolen and I needed to get photos (not in Camera Roll) from my iPhone. I just paid the $20 for the PhoneView program and it worked like a charm. Thanks Kevin It is worth noting that Dave's solution also works on Mac OS 10.4.11. Thanks Dave. Posted by: Niles at October 26, 2008 1:55 PMI found "Image Capture" (you didn't mention it was an application, so I searched and found it) and tried what you suggested. When I click on download, however, nothing happens. Tried this with just one photo selected, as well as "Select All." Any suggestions? Posted by: William Harris at November 7, 2008 9:31 AMWilliam, I readdressed this topic in another blog post that has more troubleshooting advice too. Hope this helps you out: http://www.askdavetaylor.com/how_to_get_pictures_off_apple_iphone.html Posted by: Dave Taylor at November 12, 2008 9:42 AMif you are windows platform try "uTunePhotos" that can add,delete,export,rename, reorder,backup and restor phto albums and camera roll. How do I get the photos off my iPhone(3g)? It does not show the photo folder it used to show every time i plugged my phone in. Thanks Posted by: Samy at January 2, 2009 1:13 PMCan you retrieve a photo that you have accidentally deleted from your iphone? Posted by: Greg at January 4, 2009 7:52 AMi erase all setting and file in my iphone. but after erasing, the phone just showed apple icon (black background screen) for long time and shows no progress. How the iphone will de-activate? or any other should be done? pls help. tq Posted by: hilman at January 24, 2009 4:16 AMhello, im trying to download my pictures off my iphone to my computer windows xp, but when i plug it in nothing comes up, not even in my computer, they used to come up before i downloaded itunes, now absolutley nothing comes up, it is not even in my files no where to be seen, please help, no wizard comes up, i have tried everything. Posted by: ves at February 9, 2009 11:32 PMHey Thanks A LOT!!!!! Greg from Nov 8th 2007 HELPED ME A LOT!!!!!!! Thanks Again, it's too bad Windows did'nt run IPHONE! THX 4 the advice!!! Looking for the iphone in Windows is EAZY! Posted by: Chris Sartain at April 4, 2009 6:33 PMI have vista. I was able precviously to just plug in my iphone and my pictures downloaded. I have tried all of your suggestions and nothing is download; I just went on a trip and have several photos I want to put on the computer. They are in the camera roll but will not go on my commputer. I have looked in windows explorer, etc. Posted by: Marcy Orosco at April 7, 2009 1:15 PMHi! Iwas browing through the chain on how to download pics from my iphone to my laptop- I saw someone write that when plugged-in to a windows laptop it will show as disk drive and i can simply copy-paste the photos!! For some reason though I am not able to see any additional disk drives when I plug in my phone and dont know what to do- Could you please help/clarify!!?? Posted by: rahul at April 10, 2009 9:01 AMa friend of mine dowload her pictures in my computer(HP) she has a mac. Now her camera is no longer working. How can you help me help her? Posted by: Angie at May 6, 2009 12:42 PMThanks for this tip, now do you or anyone else out there know how to retrieve photos that you DIDN'T take on your iPhone from your iPhone. My computer died and I want to get the photos that I had previously sync-ed to my iPhone back onto my new MacBook. Posted by: marcus at May 10, 2009 10:49 AMThank you so much. This app (image capture) is the easiest way ever to get all your pictures from your iphone to computer Hello, Thanks, I made an app - PhotoToMac - to transfer iPhone camera roll photos to your Mac over WiFi. More info about PhotoToMac: http://www.galarina.eu/PhotoToMac/Home.html Posted by: Chris at June 30, 2009 4:19 AMI just restored my iPhone back to factory settings and then downloaded my photos from iTunes back onto the iPhone. They are no longer in camera roll and now I cannot delete any photos. How do I delete photos on my iPhone now? Posted by: Cindy at July 7, 2009 4:08 PMThanks, Dave -- this was so super easy and helpful! I just downloaded 1K photos off my phone in about 5 minutes. You're a lifesaver. :) ~ M Posted by: Melissa at July 17, 2009 7:16 AMHi Dave, 1. What are the steps to be followed to download photos from my iphone to my HP laptop with XP windows . 2. Steps to download songs from my Computer into IPHONE. Please provide me step by step procedure for my above questions to my mail id yajaman_83@hotmail.com. Thank u sir. Regards, you can take a screenshot of each photo on your ihone and it will appear in ur camera roll Posted by: shane at July 28, 2009 2:51 PMWow. I love you. I detest iphoto with a passion, the image capture thing works amazingly. Thank you so much! Posted by: Taso g at August 4, 2009 1:29 AMHelp!!! I can take pictures on my iPhone 3G, and i can download them off....BUT....the new ones do NOT show up on the camera roll on the phone. They are there, but I cannot see them on my phone - why not????? Pls help!!!! Posted by: Geoffrey at August 7, 2009 9:44 PMhi,i can't transfer photos from my iphone(camera roll) to my windows vista and i have installed itunes but it ddoesn't seem to help.pls help.thanx in advance Posted by: glory at August 16, 2009 4:58 PMHey! Serious problem... I bought a new HP Pavilion Entertainment PC with Windows Vista. But now when i connect my I phone to it it just opens Itunes and not anything that says download photos... like my old laptop did... Now is there any way I can get my Pictures down? Hi, thanks for this tip, works great, simple & effective file transfer! I really hate i tunes sync thing & eventually worked out how to turn it off. Posted by: Steve at August 24, 2009 1:29 PMnothing is showing up when i connect my iPhone 3GS into my windowsXP laptop. there's the iPhone icon as a drive but no files/pictures. thanks, Dave just upgraded to new iphone and cant get photos off my old iphone. i thought this was not probem but on old iphone i see there is no service up top. i was told i could still get these photos off old iphone to itunes? Posted by: pete at August 29, 2009 12:55 PMPete, plug your phone into your computer and - if you've a Mac - run ImageCapture. It should see all the photos on your old phone and let you copy them onto your computer itself. Posted by: Dave Taylor at August 30, 2009 10:28 AMthanks so much for the info; how funny to realize i didn't know how to get pics off my iphone other than email... I followed the instructions for the XP Camera Wizard, downloaded my camera photos from the camera roll to a folder, now all the pictures show up in the folder, HOWEVER they are no longer in the order (sequence) they were taken. They are now in no order. Its as if the pictures have been downloaded based on some other sort order. Nothing is in sequence. I now have to go in and sort them and rename them to keep the order they were taken. Why did the download do this? Posted by: Tron at September 17, 2009 10:38 PMI have noticed a number of people have been trying to get photos OFF their iphone (that AREN'T in "Camera Roll") and onto their computer. Dave, you suggested "Image Capture" but that seems to only select the photos that are in "Camera Roll" NOT my various Menus/albums of photos on my iphone. Is there something I need to select in Image Capture so that it will let me copy the other images across? Posted by: Mel&Nath at October 27, 2009 4:40 AMI can't believe how easy that was, Dave. Thanks for the brain-dead tutorial! Cheers! Posted by: JackM at November 16, 2009 3:07 PMWhat if you have a jailbroken iphone and a Mac running Tiger? How can I pull my pictures that I've taken off of my iphone. And no, I've shut off Internet services on my iphone. Too $. Posted by: Janice at November 27, 2009 7:32 AMDude -- thank you so much. Like someone else above I detest iPhoto. Just got the iPhone and was starting to despair of how to get the photos off. (Had expected to be able to see the disk image on desktop and just drag and drop like my digital camera. Why can't apple just tell us about Image Capture in the iphone manual?! Cheers! Posted by: Gray at December 23, 2009 9:59 AMHi Dave, I have a problem that others here seem to be having, but if it was answered, I couldn't find it in the comments. I use windows vista, and when I connect my iphone, the camera roll folder doesn't open up automatically as it used to. I've no idea why it stopped doing this. The drive isn't there when I check 'my computer' either. How do I get my camera roll pics into my laptop?? :( Posted by: SeenZ at December 31, 2009 8:00 PMOk, Mine and my wifes iPhones wont even show up in XP with the new iphone versions, yet my bro-inlaws jailbroke phone does still? Posted by: Chris at January 3, 2010 11:31 AMI am using xp and I have the same problem as many of the windows users above mention. I used to be able to get the photos off by just connecting my iphone and camera and picture wizard would ask to transfer the pictures. Last month this just stopped working. I plug in my iphone and the camera wizard doesn't even pop-up anymore. Going through "My Computer" the device will show up but when I right click and choose to export pictures it says the device is busy and could not be completed. This is a very frustrating issue as I am continuing to use the phone for pictures and they are growing in number quickly with no solution to get them off. Dave, please help us windows users solve this problem. hi i just wondered how do i just delete pictures off the iphone as i have no interest in keeping certain pictures but cant get rid of them i know how to delete the camera roll pictures but not the photo library ones can anyone please help thank you Posted by: tracey at January 8, 2010 2:59 PMJustin, I'll work on a new article on how to work with photos on your iPod / iPhone (it's the same process) from Windows iTunes. That's your answer too, Tracey: You can only manage the photos within iTunes, not on the phone. And yes, it's clunky. Posted by: Dave Taylor at January 9, 2010 9:05 AMHere is a good article for Windows user. I just save my iphone photo using the suggested method. you are the Legend DAVE Posted by: Fahim at January 29, 2010 10:31 PMi lost my photos by sync, how do i get them back????? Posted by: amruta at February 4, 2010 10:57 PMtks for the clear directions Dave; the Mac is new to me as a former W user. Posted by: GB at February 6, 2010 9:42 AMHello! Ok. I know this has been asked a lot, but I have Windows 7 and when my Iphone sync'd, it took all the photos from the computer and copied them onto my Iphone. Is there a way to get those photos off my Iphone. And how do I stop them from getting put on my iphone? Posted by: April Taylor at February 19, 2010 5:18 PMhi - im not all that IT minded, however i run a windows laptop and here's how i downloaded my photos from my iphone to my laptop. hope this helps. Posted by: krys at February 20, 2010 4:21 AMGOOOTTT ITTTTTT!!! Download "DiskAid". Go to Media Folder at bottom left. Click Photos. Click Thumbs. Download all .ithmb files to your hardrive (drag and drop). Download "File Juicer." Drag and drop .ithmb files into provided box and win! Posted by: jan at February 22, 2010 9:37 PMHi--I'm trying to save all the photos on my 3GS camera roll but can't get them to show up on my PC (Windows XP). I connect my iphone and it opens itunes but doesn't show up in my windows explorer. I connected another older version iphone and it showed up in windows explorer right away and I could copy the photos. How can I get my iphone to show up in explorer so I can save my photos. Posted by: E.G. at March 1, 2010 7:29 PMGo to the app store and for $1.99 you can get Tunaverse. Download it to your Iphone or Itouch. Then go to your machine, go to Tunaverse.com and download their Cinq application (MAC or PC.) Simple install...and you are all set. You Iphone photos will automatically be sent to your machine and as an added benefit, all of your photos on your machine are always accessible on your Phone or Itouch...every single image...regardless of whether it came from your phone or from a camera to your machine. Posted by: Scott Brownstein at March 6, 2010 8:33 AMthank you thank you thank you =) Posted by: jessica christen at March 8, 2010 4:31 PMWierd iPhone to XP bug / "feature" If you're ability to download photos from your iPhone 3g to Microsoft applications has suddenly stopped working, even though your iPhone syncs fine with iTunes, check carefully whether there are any pics in your camera roles that were not created by your iPhone's camera, e.g. email or web downloads. I lost many hours chasing out this problem and finally got the critical resolution from Apple telephone support. Prior to removing the "offending" photos from my iPhone role, the symptoms were that my iPhone was only recognized properly by iTunes, while the MS operating system (e.g. Explorer / My Computer, Windows Scanner & Camera Wizard, Picasa, Kodak EasyShare, etc.) would usually fail to see the iPhone when connected. When they did see it as a device, they would all eventually timeout with a failure to connect, or a report that the device was busy. Very strange behavior, but hopefully this will save a few folks hours of their life and associated frustrations. Posted by: Steve at March 14, 2010 9:13 PMi totally agree with 'Posted by: Steve at March 14, 2010 9:13 PM' it totally works! thanks steve! *hugs* Posted by: norm at March 17, 2010 11:36 AMmy iPhone doesn't show up in my iPhoto, how can I make it show? i want to import photos from my iPhone. Posted by: kirsty at March 30, 2010 11:37 AMThanks. Posted by: Adam at March 31, 2010 5:12 PMHello everyone, The app it's super simple to use and makes transferring photos ver easy only using a web browser. You can also transfer photos from your computer to your iPhone or from one iPhone to another. I hope you can check it out and find it useful: http://www.phototransferapp.com/ Let us know if you have any comment or suggestions. Enrique R This is a pretty vague guide, really you should have saved yourself the trouble unless you were going to give all the details. Is image capture an application? Do i have it already, is this the apple way to do it. There is a camera on the iphone.. what is the recommended way to get images to your computer? Posted by: jez at April 9, 2010 11:35 AMJez, well, yes, Image Capture is included on every Mac and has been part of Mac OS X for a long time. Plug in your phone -- which has a camera -- kick off Image Capture and your phone appears, then you can pick and choose which picks to pull off, easy as can be! Posted by: Dave Taylor at April 9, 2010 6:08 PMHi, I just wanted to say thanks for posting this answer, I had no idea how to get pictures off an iphone without mailing them to yourself either and this helped a lot! Cheers! - J Posted by: Josh at April 12, 2010 11:17 AMI am still frustrated. I took all the emailed photos and everything else that might be objectionable out of my camera role. Sometimes my iphone is recognized, but no photos can be downloaded to my XP because windows says it is busy. Why is this happening? Even if picasa sees the iphone, it wont acquire any photos. it used to work perfectly and automatically as soon as i plugged in my 3G. Posted by: alan brown at April 20, 2010 3:34 PMHi Dave. I have tried to sync my iPhone with the new MacBook 10.6.3 and I have been unsuccessful. Image Capture fails to recognize my phone as a camera. Can you please help me? Posted by: Gary at April 22, 2010 5:33 PMGary, that's an odd one. I'd suggest that you take your iPhone and MacBook into an Apple Store and have one of their team help you out. Let us know what they figure! Posted by: Dave Taylor at April 22, 2010 10:02 PMMy iPhone is not recognized by my computer, Image Capture, nor iPhoto. It does show up in iTunes though. I searched for months trying to get videos and photos off my iphone... I finally was able to with DiskAid. I used the Mac version, but there a PC one too. My iphone still isn't recognized by the programs mentioned above, but at least I was able to get the video and photos off. I even tried restoring my iphone, but that still didn't work. I tried deleting the preference files that some other blogs mention doing... I'm going to take my Mac and iPhone to the Apple Store to see what's going on. Posted by: Tim at April 24, 2010 8:42 AMDownload diskaid. Get the pictures off the iPhone. Clean up all non iPhone camera pictures and you will regain the my computer capability. I've searched for a solution for a week. This is it. Sadly you wont be able to keep the porn you downloaded on the phone but it will be on your pc. Posted by: Muerte at April 28, 2010 4:00 PMI plugged in my iPhone to a PC, copied my photos from my iPhone to my PC and recently lost all data on my PC. When I plug my phone back in to copy the pictures again it says there are no pictures on my camera. When i go on my iPhone there are photos there but my Microsoft Picture and Scanner does not seem to pick them up. what can i do in order to get my photos from my iPhone back onto my PC? Posted by: Tamara at May 5, 2010 4:47 PMAWESOME - Thanks for this. I don't take many pics w/my iPhone because the camera locks it up. But I do have a few and wanted to pull them down. After upgrading to Snow Leopard, I lost a BUNCH of fotos, through complete incompetence on my part. So thank for this help page, Dave! Posted by: Mollask at May 7, 2010 3:40 PMI had an iTouch which I use primarily for contacts and calendar. I synced the iTouch to my Windows Vista HP and all the pictures in my laptop transferred to my iTouch. I've now bought an iPad and have tried unsuccessfully to get the addresses, photos and calendar to the iPad from the laptop. HELP. All the pictures say is "optimizing", but I really could care less for the pictures. I want the addresses and calendars. HELP. (I don't have Outlook Express in my laptop.) Posted by: Jo Greene at May 8, 2010 10:22 AMSteve's solution worked perfectly for me. (Posted by: Steve at March 14, 2010 9:13 PM) My symptoms: I would connect my iphone and it synced fine with itunes. But in 'My Computer' the device was only recognized as "Mobile Device" instead of "iPhone". And when I opened the mobile device the window was completely blank - no ability to download images at all. As soon as I deleted 3 images that I had saved from an email into my Camera Roll it completely solved the problem. (Once I disconnected and reconnected the iPhone). Thanks Steve! Posted by: Josh at May 16, 2010 9:50 PMDave you are a Godsend. I can't believe how simple your solution was for using ImageCapture to download photos off iPhone onto a Mac. Bravo. Simple and worked like a charm. Thank you so much. Darrin Posted by: Darrin at May 19, 2010 3:49 PMHi Dave, Perfect. Simple, exactly what I needed - grazie! Posted by: Alex Hoye at June 6, 2010 5:32 PMHow to delete my photo from my iphone without connecting with computer, I downloud pic from my friend computer when she was here and now i want to delete photo how can i delete that photo, from my Iphone please help me Posted by: Heena at June 12, 2010 2:21 AMhow to i put photo's inside my iphone but in camera roll without itunes using PC windows XP and jailbroken iphone 3.o please SEND A MESSAGE TO MY E_MAIL THANKS in advance abdulrahman5002@hotmail.com Posted by: abdul at June 13, 2010 2:54 PMwhen i plug my iphone in i dont even get the option to upload my pics off the iphone... why is this?????? i cant figure it out partially cuz im mactarded but they sure dont make it easy to figure it out... any help would be great! thanks Posted by: pete at June 14, 2010 2:30 PMplz help when i buy $30 reacharge in 10 mins they all go away im with optus .the internet using it..how do i turn off the internet help plz..but im NOT USING THE INTERNET AT ALL HOW MY $30 GO AWAY HELP. just help how to trun OFF Posted by: isildor28 at June 16, 2010 5:46 PMJust discovered your site, thank you, very easy to understand and solved my problem in a few moments. I will return! Posted by: Lucy Black at June 19, 2010 1:04 AMIf you're on Windows and at least can see your iPhone in Windows Explorer but cannot see any photos, then make sure to double click on the folder that you see on the right side of Windows Explorer. By doing that two times I eventually reached a folder called "100APPLE" where all my photos were stored. Yes, the order is different and the naming as well, compared to the ones I managed to sync via Itunes earlier. For some reason the sync process only worked partially for me earlier, but this way I could at least get all my photos (beore now going to upgrade to IOS4 ;) Posted by: jesper at June 28, 2010 9:45 PMHI, I was lucky in that it kept all my apps and contacts and even sms history. However, every single photo from the library and camera role was deleted off the phone. Now I know they must still be in the phone somewhere as itunes tells me I have 54MB of photos. I just cant find them. Photos that were attached to contacts have remained on the contact. I read a suggestion where you could copy the files in a backup folder to a new folder, convert to jpg and recover photos that way. I did get a few back that way, but not the majority. Interestingly, the backup had photos I had deleted, as well as images I had never downloaded at all such as friends facebook profile shots!! I would really like to know how to find my lost photos. ANy advice greatly appreciated. BTW I am running windows XP Pro, and my iphone only shows up as a camera in my computer, no longer as an explorable drive Thanks Posted by: PJ WIlliams at July 7, 2010 4:54 AMI have the same problem but my computer is sony!!! so wat shud i do plz can u email it to mee, minoo_368@hotmail.com thnx Posted by: Yasmin at July 8, 2010 7:40 PMI have a 3G phone and was having similar problems to others posting here. I used to be able to plug the 3G in and just drag and drog my photos off, as if it was a camera. Then the 3G suddenly didn't show up under My Computer or in Explorer. Finally found the answer. I had applied a passcode key. When I removed the passcode key, then turned the 3G off and on again, it could now be seen under My Computer and in Explorer. I then successfully copied by photos off. Hope this helps others with the same problem. Posted by: Liz at July 10, 2010 5:57 AMMy iphone keeps telling me that its rebuilding/updating my library whenever i try to access my photos or take a pic. I have restored my phone twice but nothings changed. i just open a ymail, that i can not download attach document.how do i go about it. because the application is not on my mail box,i relly need it. to enable me work effectivelt. thanks Posted by: bissan jemima at July 15, 2010 3:16 AMHi Dave! Thanks a lot for a very useful information. I didn't even know I have Image Capture on my iMac. Have a great one! Posted by: Jenesse at July 26, 2010 8:12 AMI'm having the same issue as Paul, I can't find any information on it at all. Posted by: Shelby Neubeck at July 27, 2010 8:36 PMI WANTED TO DELETE PICTURES THAT WERE NOT ON THE CAMERA ROLL BUT COULDN'T SO I WENT TO SETTING AND I SELECTED DELETE MEDIA AND DATA ON IPHONE AND SINCE THEN THE PHONE IS SORT OFF DOWNLOADING AND IT'S BEEN ALMOST 24HRS!!! PLS HELP Posted by: MARJORIE at August 3, 2010 1:03 AMPaul and Shelby, I've seen that too with my iPhone. There's a setting somewhere or the other that says "don't optimize my photos", but I have to admit that I can't find it right now. Is it in iPhoto? I'll keep looking around... Marjorie, sounds like you've wiped your phone clean. Not so good. Do this: plug it into your computer and select "Restore" from iTunes. Posted by: Dave Taylor at August 3, 2010 7:05 AMHi Dave, Dear "computerssuck", you already have an app called Image Capture on your computer. It's in the "Applications" folder. Find it, launch it, then plug in your iPhone... Posted by: Dave Taylor at August 10, 2010 10:44 PMHello Dave, Our Mac OS X 10.4 (Tiger) Powerpc hard drive crashed ... so needless to say we lost everything! Fortunately, I do have pictures of our baby on my Iphone 3G that I need to export off the phone onto the computer/external hard drive but I am having the most trouble because our system is not supported by the programs I've purchased so far. Do you have any answers? Posted by: D at August 13, 2010 11:45 AM
I would plug my 3GS into my Windows Vista machine & while the iPhone icon would show up as drive, it was EMPTY -- where it used to show all my photos in my Camera Roll. The solution was remarkably simple. Right before I plugged in my iPhone, I had plugged in my seldom-used USB webcam. Once I unplugged the Web cam & re-plugged in my iphone & restarted and closed iTunes -- Voila! I hope this helps. Posted by: Steve at August 21, 2010 9:52 PMTry plugging your phone in when it's unlocked....worked for me. :) Posted by: Kerb at August 31, 2010 10:04 PMtry plug your iphone to another computer, it should work. Posted by: Carl Knightly at September 5, 2010 4:31 PMHello,
I'm running the OSX version 10.6.4 It seems that I don't have that mighty ImageCapture application.. where can I download it from? Thanks! Posted by: Fabricio at September 23, 2010 4:29 PMFabricio, I'm sure that you do, actually. Look in Applications and in Applications -> Utilities Posted by: Dave Taylor at September 23, 2010 5:14 PMThanks for getting back to me Dave, It really seems that I don't have the app. Double checked in Utilities folder in Applications, but I don't really have it. Can I download it somewhere? Posted by: Fabricio at September 24, 2010 9:02 AMMy daughter has a MAC and I have a PC. Both computers are new this year. How do I download and transfer all of her pictures to my PC? Will it work to simply download to a thumb drive and load that to my PC? Posted by: Kathy Weidman at September 27, 2010 3:13 PMThanks for the free advice. I hadn't used image capture before - didn't even know it was there! Cheers! :-) Posted by: Todd at September 28, 2010 12:12 AMI just lost my iPhone 4G in Paris with tons of photos on it. Not sure I am buying a new one ($499, ouch), but I had backed up my phone the day I lost it. I use Windows. Can I extract the photos from the back up of the phone? Posted by: Paula at October 6, 2010 1:11 PMi lost my i phone 4 is there a way of getin it back. please help i only just got it ! can i download a tracking device an find it that way even though i dont have the phone or do i need the phone to turn it on ??? please help !!! thanks Posted by: adam at October 13, 2010 4:59 PMWhen I plug my iPhone 4 into my G5 Mac 10.5.8, I don't see an option allowing me to transfer photos from the iPhone to the Mac (iPhoto). The only option I see is to transfer photos from iPhoto on the Mac to the iPhone... It is a pain to e-mail a photo from my iPhone to me at home, because I have Wildbllue internet and I am penalized if I download too much in a certain timeframe. Posted by: Roy at November 11, 2010 7:02 AMI have a contact in my 3GS Iphone and a picture attached to that contact. I can't seem to find how to save the picture again in my computer since it is just a picture attached to a contact and is no longer on my phone. I need this picture desperately. Posted by: pat at November 15, 2010 2:00 PMJust one possible gotcha.. on my phone (3GS) I found that I had to enter my passcode on the phone to unlock it when it was plugged in before the mac would find it. May be obvious to most, but may catch others out. Once I got that, a beautifully simple solution with Image Capture. Thanks! Posted by: bernard at November 15, 2010 5:54 PMhi Dave. My imac was stolen by some scum bag(s) last week with all the photos i ever took on it. The only back up is the iphoto folder on iphone. how can I get theses photos back onto the new mac. Would image capture do it without compramising image quality?s in advance Thank Posted by: jas at November 24, 2010 1:02 PMhi i want to know it has any way to return delete photos? HI' and pls send the precuder for download from pc Posted by: k.p.singh at November 29, 2010 5:46 AMThanks so much. I just got a new iPhone4 and was worried about losing the hundreds of photos on my 3g. Perfect advice. Posted by: Stephanie at December 4, 2010 9:17 AMHi Dave, Thanks so much for the help - useful post for sure! Posted by: Brigitte at December 16, 2010 12:15 PMHi I am having the same issues as most people here, trying to get photos off of my iPhone 4 that are not in camera roll and on to my mac (snow leopard installed).. With my old windows computer you plugged the phone in with iTunes booting up and it shows the phone as an external device and you could remove photos.. Does anyone know how to do this on a mac??? Posted by: Matt at December 27, 2010 2:40 AMHi Dave, Thanks to you, I have used Image Capture for the past year to get photos off my iPhone 3. However, since the latest update, Image Capture just says "no device connected" whenever I try to get photos. Do you have any idea what I can do now to get photos off the iPhone onto my MacBook (OS X 10.5.8)? Thanks for any info. Posted by: pari at December 27, 2010 8:15 PMMatt, if they're not in your camera roll, you need to use iTunes, but they're already sync'd with your computer (or how did you get them there in the first place?) Pari, is it possible you have a security lock on your iPhone? If so, you do need to unlock the phone by entering your code after you've plugged it into the computer. Try that, see how it goes. Posted by: Dave Taylor at December 27, 2010 9:37 PMI recently got a iPhone 4, and I backed up my old phone to my iTunes, then plugged in my new phone into iTunes and started to submit everything to get everything connected, I looked down at my phone and before I could dissconnect Restore was already complete. It deleted all my pictures and videos, is there anyway I could get those back? Posted by: April at January 4, 2011 1:37 AMI synced my photos into itunes last night. Have a PC. Can't find picutres. Want to know where they are on my hard drive? Can you help? Posted by: Lisa at January 11, 2011 9:31 AMDUUUDES!!!! To transfer pics from the Iphone or Ipod to the pc, just conect the Iphone and let the pc 'think'... in a lil' wile it will pop up a little window asking what do you want to do (you know what Im talking about, the one that pops out everytime you plug a new hardware, or a camera or a sd card), one of the options is ''OPEN FOLDER''... open it, and the only thing you'll see is gonna be your pic roll... Just copy the damn photos to where you want and that's it! EASY, FAST AND EFFICIENT! ENJOY!!!!! ;} i broke my screenon my iphone4 and i got it hooked up to my computer and i need to know now an if i even can to get my numbers from my phone to my computer Posted by: Amy at January 15, 2011 3:09 PMAmy, all the phone numbers in your phone's address book should be in the Mac Address Book app once you've sync'd. Not sure where it shows up on a PC, however... Posted by: Dave Taylor at January 15, 2011 9:00 PMIn Posted by: Steve at March 14, 2010 9:13 PM, Steve mentions that an XP 'bug' prevents your computer from recognizing photos on your iPhone if there are pics in the camera roll not taken by YOUR phone. He was absolutely right! I've tried for two months to get my iPhone pics to copy onto my PC after the "What do you want to do" dialog box just stopped showing up suddenly. It turns out that my son had taken photos with his 3G and sent them to me and I saved them in my camera roll of my 3GS, but as soon as I deleted the pics and did a sync the dialog box reappeared and my photos are now on my computer. Thanks to Steve for his comment and to Dave for providing the forum it was posted on! Posted by: Ray at January 18, 2011 8:05 AMHey there, I unfortunately don't have a mac, my HP had to be factory restored due to it having a nervous breakdown and I now have the problem of not wanting to lose all my data on my iPhone. Do you have any ideas? I've got a major headache trying to figure this out! Posted by: lyss@ friendly forum at January 23, 2011 1:13 PMI have Windows 7 and was having problems syncing photos to print them. After 3 hours, I did it. Then I found this app - http://postalpix.com or just search "postalpix" that prints them for you and mails it to your house. Sweet, why did nobody tell me about this! Posted by: Mike at January 26, 2011 7:10 PMWhat if windows xp gives an error message of "device in use" and won't retrieve your photos when you try to open it through my computer? Posted by: Bekah Higgins at February 4, 2011 6:49 PMhi dave, i have an iphone 3gs and i cannot download my pictures into my laptop. i using a HP tablet running windows vista. i also have itunes but it does not allow me see my pictures when i hook up the phone to it. what do i do? Thank you Posted by: Randie at February 5, 2011 4:17 AMDownload "Photo Transfer App" to your phone or any app of this kind...problem solve Posted by: TeePee at February 6, 2011 10:13 AMhey guys. i have a broken iphone. the lcd is broke and i want to be able to view the text and pics in the text on my computer.. is there any way i can do this? Posted by: Eric at February 9, 2011 10:58 PMAnyone solve this problem yet? Need to get photo album from my iphone to mypc? Posted by: steve at March 8, 2011 6:00 PMThank you Dave! REALLY good advice my iphone 3g takes pictures but nothing shows in camera roll! neither do the pictures appear in the "dcim" folder in "my computer" when plugged into pc. help PLEASE! Posted by: nella at March 16, 2011 9:23 AMHow do I download photos from my PC onto my Apple 3 GS iPhone? Posted by: Brendon Crawford at March 21, 2011 10:36 PMThanks! Worked like a charm! This was exactly what I needed. Posted by: Antti at April 6, 2011 5:28 AMHoly SMOKES, thank you! This is exactly what I needed!!! Posted by: Josh Wilson at April 16, 2011 9:38 AMFor all those that are asking how to transfer photos from iPhone sync folder to PC (not from camera roll!! folder in iPhone): IT CANNOT BE DONE. Here is an answer from apple support: QUOTE Before I was able to upload pictures from my 3GS to my Mac using Image Capture. It would automatically open when I synced my iPhone. Lately, it hasn't worked. (In the past 6 months.) I have been trying to find a free way to retrieve all my pictures (at least the new ones) to my computer. So far I have only been given the names of numerous apps that I would have to pay for. I don't have iPhoto already installed on my computer. The only other free way I can think of is to e-mail each photo one by one. I guess the $2.99 app is my only way to go? Any suggestions? Thank you. Posted by: Monica at April 21, 2011 7:56 PMHuge help! Thank you so much! Posted by: JD at April 29, 2011 12:50 PMHi, I've done a silly thing! I've synced my iphone 4 when all I meant to do was download my photos and now they're not there! Is there any way I can recover them? Posted by: sarah at May 1, 2011 5:19 PMYou nailed it. ImageCapture worked. Cleaned my phone up quickly. Don't know why the pics and videos seemed stuck on there. Thanks. Posted by: Dan Wilt at May 23, 2011 8:21 PMnice one! Posted by: utoy at May 26, 2011 5:50 PMI was given an apple iPhone(specification not known) Help me. Posted by: Abdul Sesay at May 29, 2011 11:06 AMThank you so much! I had no idea image capture was something already on my computer. I was worried how I was going to get all these pictures off effectively. Just got my iPhone and had already gone picture crazy :P Posted by: Vanessa at June 22, 2011 3:22 PMHey there. I recently had a virus on my PC and had to have it restored, losing all picc, music and vids....they are on my iphone however. How do I get them from iphone back to PC? There are several photo albums and playlists I don't want to lose. I appreciate your help. Thx. Posted by: John at June 24, 2011 7:27 AMTo take photos off iPhone 4 to Windows XP, follow: Lots of playing aroudn but this finally worked for me. Cheers Hi, just a quick question. My girlfriend had her iPhone synced to her PC which has now died a death, but she has pics to get off the phone. Are there any issues with getting the pics from the phone onto my computer, which is a Mac? I know that there are issues with getting songs off an iPod onto Mac, if the iPod is PC based. Is this the same for getting pics off? Posted by: Pete at July 18, 2011 3:57 AMhere's my problem it turns out that about 1500 pics were copied out of about 2000 and ended up in the folder but about 500 were still no were but on iphone3gs Posted by: george at August 28, 2011 9:11 AMMy Iphone 4 says it is in recovery mode and needs to be restored, but I have some recent photos I haven't transferred to my computer yet - do you know if there is any way of getting them off the phone before I restore the factory settings? I will be heartbroken to lose the photos completely. Will they be on my sim card if I take that out before I restore? Posted by: Kathryn at August 30, 2011 3:48 PMHello! I have an iPhone 3G (that I am ready to recycle) but I can't get ALL of the pictures downloaded to my macbook air. I am using image capture and I have almost 2000 pictures, but when it gets to 368 it stalls and won't go any further. I have gone thru to make sure all the photos in my camera roll were taken from my iphone and deleted those that were texted to me. Do you have any suggestions? Thank you! Posted by: Gretchen at October 26, 2011 12:15 PMGretchen, hmm, here's what I suggest: set the check box on the lower left of Image Capture to "delete after download", then choose the images 25-50 at a time. It might just get cranky about thousands of images, but if you copy and delete 100 at a time, say, you should be able to get them all, though it's a bit tedious. Good luck! Posted by: Dave Taylor at October 26, 2011 2:18 PMThanks Steve at March 14, 2010 9:13 PM!! I only had to delete ONE offending photo. Then my phone showed up as a camera in Computer on Windows 7. The transfer was easy from there following others suggestions. Thank you so much!!! Posted by: Jessica at October 27, 2011 4:09 PMapp store on my iPhone3GS by mistake got deleted. Can you tell me how to restore this from itunes. Also i have a doubt that when syncing with iTunes whether iphone contents will be backed up to PC or what ever is backedup in PC will come back to iPhone. - with regards - Balaraju Posted by: balaraju at November 6, 2011 1:28 AMBalaraju, the only way I can imagine that you successfully deleted a core app like the App Store on your iPhone is if you've jailbroken the phone and aren't running the stock iOS. In that case, I'm afraid I can't help you out and you're on your own. Good luck. Posted by: Dave Taylor at November 6, 2011 11:13 AMHi there, Thank you so much, your advice helped me a lot, I am kind of lazy in exploring my Mac in the matter of programs unless I need smth. Now I know ImageCapture - so cool and good luck! Posted by: Diana Rozenblyum at November 15, 2011 8:02 PMHELP! I'm trying to download the photos on my iPhone 3GS to My Dell running XP. I've looked through the questions and responses here and can't find a solution to my situation, which is that although I have the iPhone plugged in to the USB port, its not showing up in Windows Explorer. When I plug it in, the computer beeps, and so does the phone. But the only new drive that shows is is Local Disk (V:) which says "Access is Denied"... i have a video on my phone of horses jumping how can i get pictures of them jumping of the video Posted by: jordan at November 27, 2011 3:09 AMRachel, sounds like you might have the wrong driver installed on your PC, so something else is seeing the phone when plugged in. Does it pop up a window "new device: default action?" still? Jordan, sounds like you're asking me how to find and copy a video from your iPhone onto your computer? If so, Image Copy can do that too. Simply click on the "size" column to have everything sorted large-to-small, then click the video images (they're '.MOV' files, if I remember correctly), specify where you want them copied in the pop-up on the bottom, and click "Copy Selected..." Posted by: Dave Taylor at November 27, 2011 8:09 AMThanks so much for the advice. I was having trouble downloading photos from my iPhone to my PC. The answers given out to other questions also provided a solution for me! Posted by: CaitrionaTechnophobe at December 7, 2011 9:28 AMThank You!! Posted by: Phoolish Cat at December 14, 2011 4:30 AMThank u for sharing! This is so awesome and quick and works like a charm :) Posted by: RMcRae at December 17, 2011 10:50 PMHi Dave, Nice tip, thank you so much. Thank you! You just ended years of backup frustration! Posted by: Brad at December 29, 2011 5:15 PMThanks, Dave, for the super simple solution! Posted by: tam at January 11, 2012 9:21 PMmy iPhone 4S made a new camera roll album by itself after I downloaded some photos through Image Capture, and placed all previous ones in an album with a date on it. Now I can't get photos from that album from either Preview or Image Capture. Any idea how can I either transfer them to the camera roll album or at least download them? May I add how mind boggled I am to discover that 4 (almost 5) generations into it, all Apple could think of including on the photo manage option in iTunes, is how to bring photos ONTO the phone instead of off it. How can that be? Is that because of some deal they have with makers of a program that does that? Posted by: Alessandro at January 17, 2012 7:51 AMThank you that was very helpful. I never thought just to open iPhoto on my MacBook Pro. Posted by: JJ at January 25, 2012 8:15 PMThanks so much for your technical advice. I don't really use sync, cause I don't like it. I've had some trouble downloading images from my iPhone to my PC. You just gave me a great alternative solution, thanks again! Posted by: Peter J. at February 2, 2012 2:27 PMI have something to say, now that you mention it, but ...
I do have a comment, now that you mention it!
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