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My new external Mac drive is read-only. How can I fix it?This is so weird: I just bought a new 500GB external hard drive but when I hook it up to my iMac, I get a little "not allowed" symbol every time I try to copy anything onto the device! Digging around, it appears to be connected "read only". HELP! While the majority of the time you should be able to just plug in any sort of external hard disk or drive, sometimes Mac OS X does get a bit picky about write permissions based on how the drive is initially formatted. In particular, it doesn't natively support computer drives that are formatted as NTFS, the Windows NT File System, a very efficient file system designed for Windows computers that supports extremely large file sizes. I had a similar experience myself when I hooked up my new 2TB external drive to my Mac Mini server, so I can show you how I fixed the problem. I will say that initially I too was befuddled and closely examined the hard drive itself to see if it had a "read only" switch. It didn't. :-) So here's what I saw when I looked at the drive on the Mac, within the Finder: ![]() Notice the lower left corner? I've highlighted it: the pencil icon with the line through it. That's the Mac's subtle way of saying that you can't write to it. Chose File --> Get Info... to get more details: ![]() Again, you can see on the bottom that it says I can only read the drive contents, not write to it. Dead useless as a backup device, for sure! To fix it, the path I took was to let the Mac erase and reformat the drive, figuring that since it was empty, there'd be nothing lost and I would be confident that it was then completely compatible with my Mac systems. The program you want to accomplish this is in the Applications folder, within Utilities: Disk Utility. Start it up and you'll see all the drives listed on the left side. Click on your new drive on the list to proceed: ![]() You'll want to click on the "Erase" option along the top after you've picked the drive. In my case, it's "2 TB WD Ext HDD 1021..." Now you can pick which format should be used when the disk is rebuilt from the list: ![]() Since I know that I'll never plug this drive into a PC, I'll choose a Mac disk format, and of those, extended journaled is your best bet. If you wanted to have it be PC compatible, use MS-DOS format, but be warned that my experience is that read/write speed suffers on the Mac because of it having to reorganize data as it hits the drive. Give the drive a name -- I chose "Insurance" for mine -- and click on "Erase..." ![]() Ayup, there's nothing on the disk, so let's proceed. Click "Erase". The resultant action will take a few seconds up to a few minutes or longer, depending on your drive size and speed... Once it's done you're also done and good to go. What you might see, however, is a prompt asking if you want to use the drive with Time Machine if you're running the slick Apple backup software: ![]() I don't want to use it - I already have a disk drive specifically for Time Machine - so I click on "Don't Use". Now, finally, one more peek at the newly renamed drive with "Get Info...": ![]() That's solved the problem, and I am off on my merry backup journey. Hope that helps you out too! If you're dying to have NTFS support, btw, it appears that the only solution i to install some third-party software, specifically either MacFUSE or NTFS-3g.
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Categorized:
Mac OS X Help
(Article 9459,
Written by Dave Taylor)
Tagged: disk reformatting, disk utility, mac disk formats, mac file systems, mac os x, NTFS, ntfs support Previous: What are the cool third-party Mac OS X screen savers? Next: How do I request a payment via Paypal? Reader Comments To Date: 88Dave Taylor said, on September 19, 2010 4:30 PM:
Charmaine, not sure what to suggest, as I haven't encountered this situation before. Can one of your PC-toting classmates try doing a "File -> Save As..." and try to create a new copy of the slideshow that you can read? Or ask your prof to share it in PDF format so that it's more widely readable by the students? Check this out too, though I'm not sure it'll be helpful: http://support.microsoft.com/kb/953823 Matt said, on November 2, 2010 8:39 PM:
Thank you! This was exactly what I needed to know, in a language I can understand! Natalie Smallwood said, on December 3, 2010 11:18 AM:
After going through the steps in the reply to "My new external mac drive is read-only. How can I fix it?" on askDaveTaylore.I was able choose a new format and create a title for the drive, however, upon clicking erase and answering yes to erase the drive, and error occured stating, "file system formatter failed." What now?? Dave Taylor said, on December 3, 2010 11:35 AM:
Natalie, this sounds like a hardware problem. I'd do this: try a different cable, plug the drive in again and try to format it. If that fails, I fear you might have a bad drive or one that has a hardware problem that's causing it to be unformattable. You can buy new ones - including 2TB or larger - for about $75 so your best solution is probably to replace it if it's still failing. Good luck! David Senft said, on December 23, 2010 11:03 AM:
Thanks for this help. I bought a Seagate drive that said it needed to be reformatted for Mac and I could not find this info on Seagate's website. Samuel Giorgievski said, on January 3, 2011 11:39 PM:
Thanks so much! Daniel said, on January 10, 2011 10:48 PM:
my external HD has info on it I don't want to erase. I've used it before but since getting a new HD installed on my mac it is only read only. Is there a way to change it without erasing all the information on the HD? Andy said, on January 15, 2011 2:44 PM:
This was perfect! Thank you so much for the easy how to guide with pictures. I was really nervous that mine would not work until I found this website so thank you so much Faith said, on January 16, 2011 10:47 PM:
I bought the exact same external HD as you did. So glad I found this!!! Dennis said, on January 21, 2011 2:49 PM:
It says cannot unmount disk or something. Trev said, on April 7, 2011 10:39 AM:
Hi Dave Franz said, on May 12, 2011 8:05 AM:
Very very helpfull, thank you very much. Val said, on May 19, 2011 11:25 AM:
Hi, I used my WD 1TB hard drive with my iMac 24". I upgraded to iMac 27" and my hard drive is in "read only" mode as well. Is there a fix to make it workable without deleting all of the data? Thank you! Danielle said, on May 26, 2011 9:33 PM:
This worked! Thank you! AGeraghty said, on June 22, 2011 2:35 AM:
Will doing this delete all the files on my hard drive? juxtaPOW said, on July 17, 2011 6:47 PM:
Thank you! I wish everything was as simple as you made this! Dave Taylor is the man! I went to other forums and everyone said there was no hope. And it took me 2 minutes with your instructions. Almost took my hard drive back, so thanks again! Rachel said, on August 8, 2011 8:45 PM:
Thanks so much for this, it was a lifesaver! andy said, on September 5, 2011 6:44 AM:
Thanks very much. Clear and concise instructions (which work). Esra said, on September 14, 2011 9:19 PM:
I have exact same problem with my new external drive with Mac. I followed the steps to erase but when I click erase it says "Disk erase failed with error: Could not unmount disk" Please help. Thanks. Liz said, on October 17, 2011 9:21 PM:
Thank you, so helpful! Perry Resnick said, on November 13, 2011 11:09 AM:
Dave: TJ said, on November 24, 2011 2:38 PM:
THANKS A LOT! V said, on December 8, 2011 11:02 PM:
THANKS!!! WHY CANT EVERYONE BE CLEAR AND EASY LIKE THIS. Andre said, on December 9, 2011 1:39 AM:
Just perfect description and problem solving - thanks a lot! Melanie said, on December 10, 2011 7:11 PM:
THANK YOU! Hestin said, on December 15, 2011 6:03 PM:
Hi! I just read your article right after I formatted my hard disk into Mac OS X (journaled) and not MS DOS (FAT). And now my windows computer cannot detect the harddisk :( But I need to ask my files now for my assignment. Do you have any suggestion? Thanks Notorious N-I-K said, on December 26, 2011 4:40 AM:
You just saved Christmas. Thank you! Tasha said, on December 27, 2011 1:04 AM:
Thank you so much for your explanation. It helped immensely. Your'e a legend!!! crystal said, on December 31, 2011 12:56 AM:
This is brilliant! Thank you! NOYLe said, on January 1, 2012 1:55 PM:
Perfect!!!! Mikaela said, on January 4, 2012 6:37 AM:
Thank you so much!! That will teach me to not by something that's not included in the apple empire. Tess said, on January 17, 2012 6:31 AM:
Thanks so much ! This was soooooo helpful ! Sir Duke said, on January 28, 2012 3:10 PM:
This solved my challenge okta said, on January 29, 2012 5:47 AM:
i spend almost 2 hours just to find appl. in mac that can read inf. file. i thought it was the problem because it can use properly in windows..and end with nothing even with wine_bottler. But with your way it just take 2 minut..it is really helpfull. thanks Barb said, on February 2, 2012 11:48 AM:
Thank you! This worked like a charm! Ish Zafer said, on February 7, 2012 5:07 PM:
Hey Dave, I recently switched over from a windows to a mac and I have a sizable amount of sound files saved on my external hardrive which is indeed formatted for ntfs. Since I wanted to be able to download more music without sacrificing memory on my new mac (and still be able to use the files I had already saved on the external drive) I knew I would need to reformat the hardrive so I could write on it. I didn't really want to pay for 3rd party software, I downloaded the 10 day trial version of Paragon's NTFS-3g so I could copy all of the files I had on my external hardrive onto my desktop while I followed the steps you suggested using disk utility to reformat my external hardrive to the Mac OS. When I go to erase the contents of my hardrive using disc utility a message comes up saying that the volume erase failed because it couldn't unmount the disc. Is there any way around this? Or will I be stuck having to pay for the Paragon software to write on the disc? Thanks for your time! yagnesh said, on February 9, 2012 3:51 AM:
How to format the hard drive without erasing the data? Dave Taylor said, on February 9, 2012 6:49 AM:
Yagnesh, I don't understand your question: you can't reformat a hard drive without losing the data. Use a backup, restore afterwards. Razz said, on March 4, 2012 9:44 PM:
Thanks a lot! Lars said, on March 8, 2012 2:18 AM:
Thank you SO SO SO much! The Wizzard said, on March 21, 2012 11:47 AM:
I really don't like this solution. This way you make your HDD incompatible with the rest of the world. OSX should read NTFS out of the box. Like Linux. It is very easy yo add NTFS read/write ability to OSX. Just install MacFuse and NTFS-3g for Mac. Blork said, on April 6, 2012 3:09 PM:
Hey, a few people have asked what to do if this "read only" thing suddenly happens to a USB drive that has files on it (i.e., not a new drive). This just happened to me, on a 500GB external drive that I use as my main drive for all non-system files. It's been fine for two years, and then suddenly it's "read only." I found my way here because I was looking for a solution. I found out elsewhere that one fix is to simply dismount, unplug, then replug (and remount) the drive. Bingo! Fixed. At least it was that easy for me. Hopefully for others too. (And hopefully it's a one-time problem!) Ryan B. said, on April 8, 2012 5:08 PM:
This worked like a charm. Thanks so much! Oskari said, on April 9, 2012 5:38 PM:
Thank you really much! I have been dealing with this HD problem for a month now and finally my extended HD works.. Karthik said, on April 16, 2012 8:53 PM:
Thank you, that was very useful. Tracy said, on May 5, 2012 9:17 AM:
Helpful, but what if we have files we don't want to lose and we can't just erase? HELP!!! So frustrated with my mac!! Swetha Yelluru said, on May 24, 2012 6:28 PM:
Hey... I have been using my HD on windows till now. Now i have a MAC and the HD opens only in read only mode. I have a lot of data in it which i need. Is there a way i can keep my files and also be able to open the HD on MAC in a read/write mode? trey said, on June 14, 2012 10:54 AM:
I just wanted to let you know that this helped me alot. Yasmin said, on June 23, 2012 10:38 AM:
Thankyou so much it worked :) actually glad to find a website where the information given actually works! thanks william said, on July 2, 2012 4:21 AM:
Hi, I have over 700 gb of data that I can't lose, is there a way to read/write without erasing everything? I tried disc utility, but all the options were greyed out. Lucy said, on August 2, 2012 7:29 PM:
I never write on these things but I just wanted to give a big thank you for these step by step instructions. You helped me very much! Seljan said, on August 6, 2012 9:57 AM:
THANK YOU!!! datsjechsta said, on August 8, 2012 2:29 PM:
Not useful at all. Your drive suddenly has "Write Status : Read/Write" in Disk Utility befóre you start to erase? How come? It was a Read Only disk, right? So it also is in Disk Utility. I'm not able to erase the Read-Only disk from Disk Utility, since it says: "Write Status : Read Only". Of course. icha said, on August 25, 2012 7:55 AM:
Thankyou so much!! =) Menna said, on August 29, 2012 5:16 PM:
That is AMAZING! Seriously, thank you so much because this just saved my life! M0)(53|\| said, on September 4, 2012 6:48 AM:
hello people plz help me.*&%5p7po70l0 d. flesh said, on September 6, 2012 12:47 PM:
Great! thanx :) Brian Daniels said, on October 11, 2012 12:41 PM:
Thank you!! Very helpful and educational! anton said, on October 21, 2012 11:55 PM:
Thank you so much! Michael said, on October 26, 2012 8:43 AM:
Great and easy to follow explanation. Thanks for your effort of writing the description. Caitlin Sturridge said, on October 28, 2012 7:50 AM:
Hi Dave, I followed your instructions but something must have gone wrong as now my mac (and also my friend's PC) won;t recognise the hard drive - the following message comes up when I connect it - The disk you inserted was not readable by this computer. Please can you offer me some advice as now I can't use the HD at all! Thanks. Debashis Majumder said, on November 6, 2012 4:39 AM:
Thanks a lot boss! This was my first troubleshooting experience in Mac for my Jr.Field Support Colleague who asked 4 it. You r really genius! Shalimar said, on November 14, 2012 6:20 AM:
Firstly Dave Your're AWESOME! Again Thank you
Jennifer said, on November 14, 2012 11:37 PM:
Thanks so much! This fixed my problem exactly. Could not have figured it out by myself! Jemi said, on November 26, 2012 8:00 PM:
Thank you!!! alex said, on December 22, 2012 10:43 AM:
i LOVE you. thank u soooo much!!! amy said, on January 4, 2013 12:24 PM:
Amazing thank you was tearing my hair out but all good ;-) xx You're Awesome philip said, on January 7, 2013 7:23 AM:
another thing you can do is partition your HD with both mac and windows format as what i did with mine, i have no problem plugging it with mac and pc :) George Bosovich said, on January 7, 2013 2:40 PM:
thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you Joe said, on January 8, 2013 7:29 AM:
Amazing! Thank you so much for putting this info out for us! You saved me calling some customer service person who would put me on hold then transfer me to the right department. Layne said, on January 18, 2013 3:16 PM:
Hi Richard Smith said, on January 31, 2013 5:32 PM:
Thank you! Worked like a dream. asdiop said, on February 1, 2013 5:57 PM:
This doesn't fix the problem, you're simply reformating your harddrive. That's like, when a PC gets a virus, reformatting and reinstalling windows to "fix" the problem. Plus, I want it in NTFS format. This is so frustrating... God dammit, you had my hopes up man. Dave Taylor said, on February 1, 2013 8:18 PM:
Sorry you're so frustrated but I'm not sure what you're talking about, asdiop: When I had this problem, the steps above were how I fixed it. Mash said, on February 5, 2013 8:18 AM:
Thanks so much very helpful! Halldor said, on February 22, 2013 8:04 AM:
You can simply install a ntfs driver (ntfs-3g), for example from Tuxera. Philippa said, on February 25, 2013 6:26 AM:
Thank you so much Dave, was very helpful. Greatly appreciated :) LJA Studios said, on March 4, 2013 3:31 AM:
Thank you so much for this!! I was about to send the drive back to Amazon! Ashish said, on March 20, 2013 12:24 PM:
Thanks a lot for this great help. I am now able to copy and paste the things in my external HDD. Super work. Thanks once again. Ryan Walker said, on March 23, 2013 7:28 AM:
Thank you! This worked a right treat! : D HAPPY TIMES! Munish Raghuwansh said, on March 28, 2013 9:08 PM:
Thanks for the help.It was so useful.My problem is resolved. Bruce Seamer said, on April 5, 2013 8:54 PM:
Thanks It was a very thorough explanantion. Randy said, on April 7, 2013 8:29 AM:
This has to be the most helpful post I have come across on any forum. Right to the point and very helpful. Thank you. nicole said, on May 5, 2013 8:08 PM:
Hey there! I've looked through the comments and I can't find how to do this if you DON'T want to erase the harddrive. I have a lot of info on mine, but just plugged it into our Mac for the first time. Thanks for the help! Amanda said, on May 12, 2013 2:20 AM:
Thanks for the great help! I am finally able to upload and edit my information on my hard drive.
Aneta said, on May 19, 2013 3:47 PM:
Hi Dave, Janet said, on May 20, 2013 2:36 PM:
I have a macbook pro and have been using a WD Passport to backup via Time Machine with no problems. Unplugged the Passport over the weekend to travel with my laptop...plugged it back in and now it's in read-only. First, I looked in Finder and it didn't see the passport, I changed the view and it appears, but not on my desktop when it could previously be seen. The hard drive has all my back-ups on it so I don't want to erase. I've seen several questions about this but really no response. Please provide guidance to the non-tech folks like me.
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my lecturer forwarded powerpoint presentations to the class which are password protected. All students with windows are able to view them as a read only doc, however,those of us using Mac are not not able to view them at all. Is there some way I can i view password protected documents as read only on Mac??