Industry guru Dave Taylor offers tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.     


Email attachments are encoded incorrectly?

I am having the reverse of the typical winmail dat problem. I have a mac with microsoft office installed. I am sending an excel template to windows users. The template was dropped/dragged (from my old windows computer) to my excel for mac. When the file is sent to any windows user they receive a winmail dat file. When I send it to myself it works fine. I want to be able to alter the file before sending so the very busy and not highly technical recipients can receive my emails. Hope you find this interesting and even better, find a solution.


Dave's Answer:

If you have a Mac with Microsoft Office installed, I'm going to take a wild guess and assume that you're using Entourage, a part of the Mac Office suite, for your email. That being the case, it turns out that there are some important preferences that you probably need to adjust to sidestep your reported problem:

You'll want to launch Entourage, then go to the Entourage menu item and choose Preferences, then click on Compose. Here's what you'll see:

Microsoft Entourage for Mac: Compose preferences

The key value here is to ensure that you've selected Windows as the "Encode for" preference, as I have in my configuration. It's yet another area where us Mac users have to tweak things to meet the needs of our, um, platform-challenged Windows colleagues. :-)

I think that'll fix your problem. If you're running Apple Mail or a similar application, there are equivalent configuration settings, again, just dig around in the Preferences a bit.


More Useful Mac OS X Help Articles:
✔   Audacity can't find LAME library, I can't save Mp3?
Hey Dave. I read your article Audacity can't save mp3 audio files and am still puzzled because I downloaded the LAME Mp3 converter...
✔   How to remove Dashboard as a "space" in Mac OS X Spaces?
I'm a big fan of the Spaces utility in Mac OS X that lets me have multiple virtual screens [see Set Up Mac...
✔   Best place to buy a cheap MacBook laptop?
Hi Dave. I am looking for two gently used MacBook laptops for my teen daughters. Personal computers would greatly facilitate their studies as...
✔   File too big error copying to USB flash drive on my Mac?
I'm baffled. I have a 16GB Kingston USB flash drive that I use on my Mac system and I'm trying to copy a...
✔   Stealth image capture photo from webcam on my Mac?
Someone sneaks into my cubicle while I'm at lunch and takes candy out of my desk. Petty, but stupid too. I want to...

Let's stay in touch!
Sign up for my weekly AskDaveTaylor Newsletter and you'll receive even more tech and gadget help right to your inbox, along with exclusive news and industry updates. It's good stuff. I promise!
    Enter your name: and your email addr:  





Categorized: Mac OS X Help   (Article 4300, Written by )
Tagged:
Previous: Export your address book from Google's Gmail?
Next: All the files on my Mac have vanished?




Reader Comments To Date: 3

Mike Bromberg said, on April 2, 2008 2:12 PM:

Thank you so much for this! It was driving me out of my mind! I was saving from Photoshop into TIF or JPG then opening ImageReady and saving as a PNG - and that was the only way to make it work!

You are a life saver!

m i k e

Nick White said, on April 4, 2008 5:57 AM:

Dave, your a super star. Got to your site from here: http://www.adobeforums.com/webx/.59b4cee0

Now a subscriber!

Thanks a million!

Philo mkhonto said, on May 15, 2011 11:11 PM:

How can i download my pictures back to my phone, which i once sent to my facebook photos

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











I will never send you any unsolicited email. Ever.






Check This Out Too...

 
Look for Answers
Need Help? Ask Dave Taylor!


Follow Me on Pinterest

Find Me on Google+
ADT on G+
© 2002 - 2013 by Dave Taylor. All Rights Reserved.

Note: This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site. Further, please note that by submitting a question or comment you're agreeing to my terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site. My lawyer says "Thanks".
"Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.