I read your earlier piece on how to set up email filters for my Comcast mail account [see Create Mail Filters for Xfinity Comcast Mail] but now I fear I did it wrong. How can I review the filter I have and delete it if it’s broken?
It took me a long time to figure out the answer to this question because I expected an “Action” in the Comcast mail system to be something like “Edit Filters” if you have filters set up. But, as I pointed out earlier, the Comcast web-based mail interface rather screams 1999 so it’s no surprise that the usability and user experience both leave something to be desired. Still, it’s remarkably hard.
The trick is to go to “Settings” for your entire Comcast account (or is it your Xfinity account? I’m not sure where they draw the line) and then dig in to mail from that level to get to all the many email settings and preferences.
It’s the whole tab setup that throws people off, I surmise.
Check it out:
From a usability perspective, “Preferences” should be something that’s under the “Email” tab, not a peer. But that’s geeky of me, isn’t it?
Suffice to say, click on “Preferences” on the top right.
From here click on “EMAIL” and you’ll be staring at a LOT of preferences and options:
Overwhelmed? I am!
Half-way down the list, however, look closely and you’ll see “Email Filters” as an option. Not only that, you’ll see how many filters you have in place, as I see “You have added 1 filter”.
Click on the corresponding “EDIT” link and it’ll show all your active filters:
You can actually push all your current email through the filter by clicking “Run”, but let’s focus on the other links. The pencil icon lets you see exactly what you’ve specified and change it if you’d like, and the “X”? That’s how you delete an email rule from Comcast mail.
Want to add another email filter? You can use the steps I showed earlier or you can just click on “Add Filter” and set it up directly.
Either way, now you know how to find, inspect and possibly delete your mail filters in Comcast mail!