Industry guru Dave Taylor offers tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.     


How strong is a confidentiality agreement within a company?

Hi Dave. I'm the HR VP in a startup and I have a frustrating dilemma. Before my last retreat with our branch managers the executive committee agreed that I could keep everything that happened in the meeting confidential, and just present the finished report to them. We had a very successful retreat with a managers pinpointed several problem areas in the company. I reported the information back to the executive committee as agreed.

The executives weren't too happy with the results of the meeting, but I thought that was the end of it. Later I discovered that the two executives who were most unhappy have been pressuring the managers to tell them exactly what happened at the meeting. What the heck?

I complained at the next executive committee meeting but they just laughed at me and told me to "get over it." I feel like they've compromised my credibility with the managers as well as with the executive committee. I'm appalled by their ethics but I'm completely stymied about what to do next. Any suggestions?


Dave's Answer:

I agree with you, the situation is ugly. If you just back off now, it will seem to everyone involved that you are being a good sport but that you are tacitly agreeing with and accepting the poor tactics of those executive bullies. Not a good outcome. I think I'd be brushing up my resume, personally, but rather than just give you my own perspective on this, I thought it would be useful to forward your query along to Laurie Weiss, a colleague who focuses on corporate ethics and group psychology. Here's her reaction:

You don't say how many other members of the executive committee just "went along" with the bullies. They probably didn't intervene in order to look like they are team players -- and to not open themselves up to attack. And what's more, they probably are not even aware that they did this.

This automatic going along with the crowd is called groupthink, a term coined by Irving Janis in a 1972 book, Victims of Groupthink, where he examined disastrous decision-making processes. If groupthink continues in your company you are likely to encounter a string of bad decisions that have the potential to destroy you.

If you want to save your credibility and stop this insidious process, your option is to do your best to divide and conquer. You need to have PRIVATE conversations with each member of the executive group. Focus on the damage that ignoring the bullies behavior will do to the long-term success of the company -- not on the damage it will do to your credibility.

If you can reach private agreements with each of the others on the team then go to the bullies individually and have the same conversation with each of them. You stand a good chance of getting them to reassess their behavior if they don't need to face public criticism.

You can't undo what has already happened, but you can use it as a platform to interrupt the tendency toward groupthink and reestablish your own credibility with the group.

Good luck!

Learn more about Groupthink in The Integrity Course, an online, multimedia course written by Laurie Weiss, Ph.D. that will help you say what you think without getting fired or losing your friends.

More Useful Business and Management Articles:
✔   How do I trademark my group's name?
Yo Dave! So I'm looking 2 trademark my group's name, and once its trademarked will I get a certain certificate of trademark to...
✔   Export LinkedIn Profile as a PDF Resume?
I've spent the last year or two updating and adding to my LinkedIn profile and it has a ton of information about me....
✔   How do I run a credit card transaction with PayPal Here?
I contacted PayPal and got their little blue triangle card reader for use with the "PayPal Here" application, so I can process credit...
✔   How do I search for a registered trademark?
I'm trying to come up with a new name for our software product, having been informed by a customer that a really big...
✔   I'm unemployed. What do I list on LinkedIn?
I wanna ask you about LinkedIn. What's the best practice to fill out the CURRENT POSITION Field when you are not working and...

Let's stay in touch!
Sign up for my weekly AskDaveTaylor Newsletter and you'll receive even more tech and gadget help right to your inbox, along with exclusive news and industry updates. It's good stuff. I promise!
    Enter your name: and your email addr:  





Categorized: Business and Management   (Article 7012, Written by )
Tagged: business ethics, confidentiality, corporate ethics
Previous: Which search engines are most popular?
Next: How do I add schools to my MySpace profile?




Reader Comments To Date:

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!
Rather amazingly, there are no comments on this article yet.

I do have a comment, now that you mention it!











I will never send you any unsolicited email. Ever.






Check This Out Too...

 
Look for Answers
Need Help? Ask Dave Taylor!


Follow Me on Pinterest

Find Me on Google+
ADT on G+
© 2002 - 2013 by Dave Taylor. All Rights Reserved.

Note: This web site is for the purpose of disseminating information for educational purposes, free of charge, for the benefit of all visitors. We take great care to provide quality information. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site. Further, please note that by submitting a question or comment you're agreeing to my terms of service, which are: you relinquish any subsequent rights of ownership to your material by submitting it on this site. My lawyer says "Thanks".
"Ask Dave Taylor®" is a registered trademark of Intuitive Systems, LLC.