Can I change my AOL security question at AOL.com?
I have been trying to change my darn security question at America Online for weeks now, and every time I get to that area in AOL, it just says "temporarily unavailable. Please try later." What's up with that? isn't there some way I can use the AOL Web interface to change my security question before I get hacked again? Thanx.
Yes, you can change your security password at the America Online Web site, which is darn cool. Much of the process looks exactly like my earlier tutorial on how to change your AOL password at AOL.com, but let me go through the steps again so you can see exactly how to do it.
When you go to America Online's Web site, on the top right you'll either have a signin link that includes your account name (if you've ever signed on before) or a generic "sign in" message. Here's what I get:
When I click on it, I then have the chance to enter my account and password pair:
Fill that in, and you're now signed in to their (quite slick) Web based interface to the AOL service. There's precious little you can't do with the Web interface, so if you are an AOL fan, you should check things out while you're logged in.
Near the top is a set of primary navigation options, just below the search box:
Click on "My Account" and you'll be asked for your security question, to confirm that you're really you since you don't want anyone else tweaking your settings. That'll look like this:
My favorite film is ... oh, yeah, let's skip that part of this article, okay? :-)
Once you've verified your identity with AOL, you can now get one step closer to changing your AOL password. Here are the My Account settings you can access:
Click on "Account Security Question" and you'll get this helpful explanation:
Since this is such a critical change, you should be glad to see that you yet again have to verify your identity:
Do that and, finally, you can change your security question:
Unfortunately, there really aren't that many different choices here, as you can see:
I think that Google's Gmail service has a much better approach to security questions, personally, because you can enter your question and your answer, meaning that there are an infinite number of different security questions. With AOL, as you can see, there are only four or five snippets of info you'd need to be able to defeat this secondary account confirmation, the kind of info that's often included in a MySpace profile or related.
Anyway, that'll get you access to your security question. Hope that helps you out!
More Useful Computer and Internet Basics Articles:
✔ How do I blur my house on Google Maps Street View?
I was poking around on Google Maps looking at satellite views of my neighborhood and when I switched to street view, was upset...✔ Create a custom vanity URL for Kickstarter?
I was reading some updates on Twitter and saw someone had posted a URL that would let me see what projects they'd backed...✔ Export or Save Subscription List from Google Reader?
Just heard that Google Reader is going away this summer. That stinks! How am I supposed to read my RSS feeds? More importantly,...✔ Shrink or Reduce a Photo File Size on Mac?
I'm trying to upload some photos to a social media site and it's complaining that they're too big. They are, as they come...✔ Can I organize my Yahoo Mail with folders?
I've been on Yahoo Mail for years and while most of my friends are now on Gmail or their own Web-based email programs,...
Let's stay in touch!
Sign up for my weekly AskDaveTaylor Newsletter and you'll receive even more tech and gadget help right to your inbox, along with exclusive news and industry updates. It's good stuff. I promise!
I do have a comment, now that you mention it!
Check This Out Too...
Look for Answers
All Our Categories
Apple iPad Help
Articles and Reviews
Auctions and Online Shopping
Blogs and Blogging
Building Web Site Traffic
Business and Management
Computer and Internet Basics
d) None of the Above
Google Gmail Help
Google Plus Help
Industry News and Trade Shows
iPhone and Cell Phone Help
iPod, Sony PSP and MP3 Player Help
Kindle Fire Help
Mac OS X Help
Pay Per Click (PPC) Advertising
Search Engine Optimization (SEO)
Shell Script Programming
Tech Support Video Help
The Writing Business
Twitter, LinkedIn and Social Network Help
Unix and Linux Help
Video Game Tips and Help
Windows PC Help
Find Me on Google+
ADT on G+