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How do I change my Hotmail password in Windows Live Hotmail?

I know how to change my Hotmail password in the old version of Hotmail, but now that there's a new, fancier version, I'm kinda lost. Can you tell me how to change my hotmail password, uh, Windows live password, please?


Dave's Answer:

Most of the approach is the same as in the older Hotmail interface, actually. You need to log in to start.

Make sure that you start by typing in hotmail.com to your browser, rather than clicking on any sort of link in a mail message or on another Web site, even this one!

Now, on the right corner you'll see "Options". Click on it:

Microsoft MSN Windows Live Hotmail: Options Menu

The choice you want is at the very bottom, More options.... Chose that and you'll see a familiar set of choices in your window:

Microsoft MSN Windows Live Hotmail: Manage Your Account

You want the first one, and don't be surprised if it promptly asks you for your password again:

Microsoft MSN Windows Live Hotmail: Retype Your Password

Now you'll be on "account.live.com" (check the URL in your browser) and you'll have something like this:

Microsoft MSN Windows Live Hotmail: Account Info

You can see the blue "Change" immediately adjacent to my password. That's what you want to click!

Microsoft MSN Windows Live Hotmail: Change / Reset New Hotmail Password

Enter your current password and your new password - twice - then click "Save" and you'll have reset your password and will have to log in again.

That should help you reset your password, something you should be doing every few months anyway, just for good luck!



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Comments

Thanks soo much. it is so easy. :)
x

Posted by: Sheema at June 27, 2007 5:07 PM

i don't want to use window live hotmail but i like using msn hotmail.com

Posted by: maxamed toowfiiq at July 10, 2007 6:14 AM

O.K .....How do i change from windows live back to hotmail........I dont like this new windows live and I lost all my old saved emails from hotmail the old email with msn messenger......how do i get back to the old emails and never use windows live???

Please send responce to email please........thanks in advanced

Posted by: Hippy at July 12, 2007 1:31 PM

hey , i get onto accounlive.com but then the password reset thingy just keeps saying it's loading but it takes forever and it doesnt end up loading my personal detail... wat ccan i do??

Posted by: Zelph Auseuga at July 18, 2007 7:08 PM

I have just joined but I like the new inbox

Posted by: Libby at July 19, 2007 11:14 PM

I don't know why but I cann't change my password in the hotmail,all the letters appears very large although I tried to make it smaller but no Luck,i open view to size the letters but nothing happens,when opening account service,please could U help me Thanks in advance Sonia

Posted by: hoffmann sonia at August 6, 2007 3:25 PM

i want to change my password ecause sumeone knows it

Posted by: emma at August 10, 2007 11:51 AM

How do I get smaller letters on my computer,
Everything is to large.

Posted by: Freida at August 24, 2007 9:32 PM

I can not get all my old emails and it appears that the new ones are going tto my old account. I have to sign on under my son them put in my password to get my emails. I like windows live but i do not want to have to change email addresses Can you help

Posted by: diane kay at August 25, 2007 4:36 PM

i dont remember my personal info. I also forgot my password. i cant log into my account without it. I need help.

Posted by: Stephanie Couch at September 3, 2007 10:55 AM

Dear sirs,

I can't enter any more my old hotmail account:
JuttaMarnach@hotmail.com

What do I need to do? I created already the new Windows account but I need to refer to my old Inbox to see all my mails. I would appreciate some help here. Thank you
best regards
Jutta

Posted by: Jutta Marnach at September 5, 2007 1:07 PM

Hello Sir !!

I AM changing my window live password !
but it's loading since 100 year and not complete the loading
what can i do ?
any one can help me ?

Posted by: ali at September 9, 2007 3:13 AM

don't you people know how to answer the questions that are posted here. Windows live sucks and we don't want to use it. Is there a way to go back to the old version. That is the question....if you don't have an answer to that, you are posting to the wrong thread

Posted by: bobhart at September 15, 2007 9:29 AM

i need big help guys i want change my window
live hotmail in to msn hotmail inbox
so i don't like window live hotmail
that's why i'm changing

Posted by: farxaan at September 16, 2007 4:48 PM

i forget my password and i donnt remebr my personal info, and i need to get into my html! help!!!!!!

Posted by: karen at September 29, 2007 1:17 PM

I DO NOT LIKE the new live hotmail. I want my old hotmail with msn back. My emails I send with attachments come over as garbled. Please take me back to the old hotmail. My friends complain all the time about the garbled email from me.

Posted by: Carolyn at October 17, 2007 11:10 AM

Dave.....Do you read these emails from all the people that do not like the Windows Live Hotmail? How do I get you to listen to the people and change our email back to msn? I don't know what else to do to get thru to you.

Posted by: Carolyn at October 20, 2007 11:17 AM

at past i can change my password easily but now i can't open the account summary page.i want to change my pass now but when i clicked to account summary, settings or services etc. it doesnt open, i can see only a turning ball and loading article, so how can i solve this problem

Posted by: pascalmania at October 21, 2007 11:52 AM

Carolyn, I wish I had that power, but I have no particular pull or connection at Hotmail that I could affect your account in any way!

Posted by: Dave Taylor at October 22, 2007 2:31 PM

i made the same steps but it takes a long time to reach the 3rd step ... or even not reached

Posted by: fadi at October 25, 2007 12:03 AM

i click the option,more option, view and edit your personal information but it shows loading and still loading... so how do i change my hotmail pasward?

Posted by: Rahman Sher at November 4, 2007 1:24 AM

Use this address to help with the hotmail password change problems. It worked for me.

https://accountservices.msn.com/EmailPage.srf?emailid=641f7fe8f606047b&ed=B%2BLyTpgRoGlzDoTk4w9rH7WqtR7D06vkm8AcQ/kbSwYdQDCPWLmAhLqyxjQi&lc=1033&urlnum=0

Posted by: tim at November 28, 2007 8:32 PM

don't you people know how to answer the questions that are posted here. Windows live sucks and we don't want to use it. Is there a way to go back to the old version. That is the question....if you don't have an answer to that, you are posting to the wrong thread

Posted by: Osman at December 7, 2007 3:11 PM

Hello Sir !!

I AM changing my window live password !
but it's loading since 100 year and not complete the loading
what can i do ?
any one can help me ?


Posted by: Osman at December 7, 2007 3:14 PM

i want to know how can i change this windows live hotmail into the old hotmail which was a first plz help me to do that waiting your answer plz

Posted by: ali hammoud at December 21, 2007 3:58 AM

I'm trying to Change my password, but it won't load.

Posted by: tarika at December 25, 2007 10:44 AM

i am trying to change the windows live password since one month, but the loading is never completed , it just keeps on loading and i am nt able to change the password, pls helpsomeone! thnx

Posted by: ankur at January 1, 2008 8:01 AM

hi i want to change my password but they don't give the word more options wat do i do ?????????help me PLZZZZZ!!!!

Posted by: dua at January 12, 2008 10:42 AM

dear. i forget everything about my hotmail account even password and personnel information in it.on the other hand i have some necessary emails there. will u pls assist me to reset my password or open that account so i could take my data.
muhammad

Posted by: arif at January 29, 2008 5:34 AM

So no one knows how to fix the loading/turning ball problem?
I know if you use a different web browser it will work...but I just want to use EI.
So can this be fixed or not?

Posted by: dave at February 13, 2008 9:29 AM

msn says if your hotmail is inactive for 90 days it cancels the account and the hotmail account address is gone.. how can that happen if i keep geting incoming email from who the heck knows.. i think microsoft is foing it to keep the hotmail account active. on top of that now we got kidnaped into live hotmail id and msn groups live.. what do i do

Posted by: kerry at February 18, 2008 8:48 PM

The loading issue can be fixed only if you install the latest updates for IE7. Best!

Posted by: SomeOnE at February 26, 2008 2:19 AM

Thank you very much!

Posted by: Angel at March 5, 2008 11:10 PM

Dave, I hope you can help me? I went ot go into my email address Saturday afternoon to see if my friend had emailed me the info i had asked for, only half an hour earlier, to find it would not accept my password, on trying a few times i have now been locked out and it won't even let me into my, you know that bit they ask you say mother birth place. I don't want to lose my email address as it holds sentimental value to me. the email address i have given you is my daughters as i cant get into mine to find out the solution i hope you can give me. Is there a number i can call to speak to someone about it if you cant help me.
Thanks,
(totally frustrated)
Sharyn

Posted by: sharyn at March 9, 2008 7:16 PM

hey
i forgot my hotmail email password. hotmail offers the option of forgot my password but I don't remember my secret answer. they also offer the option of sending your reset information but the email they provided me with is the exact one I am trying to get into.
I would like any hope u might have to offer.
Thanks!!!

Posted by: miya at March 11, 2008 7:43 PM

Hi~Guys~~~My msn just got hacked, so I tried to log on to the option thing to change my password. I think this whole password changing thing is a booby trap. I spend hours on it. All I saw was turning balls said laoding, but no bites were transmitting through internet. It was only an animation that kept us waiting. I am looking forward to the real solution. Thanks!!

Posted by: mixedjuice at April 3, 2008 4:35 AM

For the loading problem, you can try to use another web browser. Try Mozilla Firefox, it works for me. There's something wrong with IE, the page seems to keep loading forever.

Posted by: Jessie at April 24, 2008 2:25 AM

dear dave, iforgot my password and forgot the question to know your password could you solve this problem this is the e-mail(lomeed_89@hotmail.com)
thanx

Posted by: khalid at May 3, 2008 7:55 AM

thnx a lot sir.
You don't know how relieved i am to knw how to change my password.
I don't know what all my sis has done with my account since she caught hold of the password.

Posted by: William Neelankavil at May 14, 2008 12:24 AM

at past i can change my password easily but now i can't open the account summary page.i want to change my pass now but when i clicked to account summary, settings or services etc. it doesnt open, i can see only a turning ball and loading article, so how can i solve this problem

Posted by: mona at May 17, 2008 9:37 PM

it sucks, I want the old one back.. and I lost so much e-mails I cannot get back >.< grr stupid hotmail I am about to delete mine, because I can't even change my password and someone got ahold of it.

Posted by: Amanda at May 22, 2008 4:26 AM

thanx alot for nothing bcoz it didnt work it just kept on loading n loadind i sat for atleast for 3 hour

Posted by: jennnifer at May 23, 2008 4:07 AM

i do not want live mail to display my e-mail address at start up. how do i stop that from happening?

Posted by: jim fisher at May 28, 2008 9:18 AM

dear sir, why when i want open the view and edit my personal information, it will loading so long time?
until morning still cant open it like third step?

Posted by: pekhoon at June 2, 2008 12:16 PM

Thanks a bunch, very descriptive

Posted by: Foxup at June 4, 2008 12:51 AM

Hi people
The problem of the turning balls and loading forever can be solved by upgrading your internet explorer however that can be a complicated task - you can use a very simple workaround - install a diffrent internet browser (for example firefox takes 2 min to install and works fine on the changing account details page).

Posted by: Mos at June 9, 2008 5:44 PM

for whom have the loadin lodin probelm you can download firfox mozilla the account summary will work with you..

Posted by: Fekry at June 11, 2008 1:34 AM

there are some security updates for ie 6.0 that's why we can't change password on ie6.0, i am working on this and as soon as i find something I'll post it here :) so goahead install ie 7 os firefox till i find a solution for ie 6.

Posted by: Arben at June 12, 2008 7:38 AM

Microsoft is using cheap tactics to promote their new release of IE. Upgrade to IE7 to change hotmail password is the sickest approach in software development practice.

Posted by: maqs at June 12, 2008 9:06 AM

Dear Sir,
I wannachange my windows live hotmail passowrd but its loading since long time..
please help me in this regards

Posted by: Mohammed Mubashir at June 16, 2008 12:53 AM

How do i change from windows live back to hotmail.I lost all my old saved emails from hotmail the old email with msn messenger.how do i get back to the old emails and never use windows live???

Please send responce to email please........thanks in advanced

Posted by: Naveen at June 26, 2008 11:55 PM

How do i change my password? Please give simple solutions

Posted by: Suresh Kedia at July 10, 2008 7:14 AM

thank you so much.

Posted by: utoday at July 12, 2008 4:08 PM

i forget my password and my personnal information please help me

Posted by: brenly at July 16, 2008 9:48 AM

I have a problem with my msn messenger. It was not allowing me to log on so i thought I was putting my password in incorrectly although I had it on the morning before I left home. I have not had to go to reset my password in years and now all the info they are asking for including my alternate address are proving to be an issue. I don't know now what the reset information is any longer as I have moved several times, and I can't even remember what alternate email i used so I am not up a creek. Is there anything I can do? My old password information is also not stored on this computer.

Posted by: Kayelyne Burgess at July 19, 2008 6:26 AM

i have a problem ,iam entering my secret answer but its not opening my account, i remember my password, need your help

Posted by: jay at July 24, 2008 12:16 PM

I have the same problem, without being applied any specific updates on my WinXP SP2 machine using Internet Explorer 6 SP2, login.live.com stucks on "LOADING"... I saw some computer which are fine on login.live.com though they have IE6.

So, which specific hotfix does resolve that problem?

Greatly, appreciated!

Thanks...

Posted by: kimiraikkonen at August 3, 2008 2:07 AM

My friend wanted to change his hotmail password but ended up resetting it. Now no alternate email was configured. The password information was not stored on the computer. Is there anything we can do?

Posted by: Anthony at August 5, 2008 4:20 PM

dear pple....i need to change my password but i forgot the answer to my secret question and the e-mail takes a million years to load.....my friends found out my password and i do not know wat 2 do....pls help me any1......if any of u knw hw to change da passwrd this way pls mail me to thavee_shiny@hotmail.com....thnks alot....

Posted by: thavee at August 11, 2008 9:38 AM

hey , i get onto accounlive.com but then the password reset thingy just keeps saying it's loading but it takes forever and it doesnt end up loading my personal detail... wat can i do??

Posted by: salva at August 26, 2008 4:55 AM

plz if there is any one out there that can properly tell me how to change my passworld plz tell me becoz my cousin is gonna hack into it plz help me?

Posted by: Rafiah at August 26, 2008 1:04 PM

please help i dont know whats happened .i couldnt open my email ,i put most times my password but it is not work how can u help me plz answer me on the email of my freind it is marelle_fares@walla.com
thanks a lot

Posted by: elie_maria at September 4, 2008 11:21 AM

hey , i get onto accounlive.com but then the password reset thingy just keeps saying it's loading but it takes forever and it doesnt end up loading my personal detail... wat ccan i do??

Posted by: aisha at September 15, 2008 5:14 PM

i am typing in my password for msn but it wont let me sign in

Posted by: mariam&sarah at September 30, 2008 9:57 PM

hi i've tried to change my hotmail password as per your instruction. But the matter is, I got stuck while i've clicked "view and edit your personal information". It still keep "Loading" although i've been waiting for 30 minutes without asking any password . And i've been trying so many times but the issues are still the same.

Could you pls help me? Thk you in advance

Posted by: rey at October 1, 2008 3:09 AM

how to password for hotmail as my when i entered hotmail.com,it was chinese?pls help

Posted by: ernest at October 9, 2008 12:07 AM

hi it me my msn password i can't find please help me i need help

Posted by: muniza at October 9, 2008 3:41 PM

can't change msn pw here some info we do iam tired ufffffffff only we get loading hahahah nice joke

Posted by: dev at October 15, 2008 2:13 PM

hi,how to change hotmail varsion.
i back to my mail account use old varsion.
please help me.

Posted by: rubel at October 17, 2008 7:34 AM

Hi
Thanks for your help!
my loading ploblem solved!
:D

Posted by: parisa at October 25, 2008 12:20 PM

I clicked to the new version of hotmail this morning and don't like it how do get the old version back. The new one has a too enlarged (4pgs) of contacts and to forwad a good joke or important message to several ppl would take too long not like the old hotmail I love so much.
I feel like I've been highjacked by the new version

Posted by: Perry LaFavers at November 4, 2008 6:24 AM

how can i make another id on hotmail?

Posted by: hira tariq at November 7, 2008 3:53 AM

please change my pasword

Posted by: zeeshan at November 10, 2008 11:12 AM

i dont remember my password

Posted by: kemisha at November 14, 2008 9:47 AM

i am a very nice person i like to race i do it in my spear timelike the bars when i got time to go

Posted by: jack white at November 14, 2008 5:57 PM

I do not remember my pass word

Posted by: paul at November 22, 2008 4:47 AM

i just want to change my pass word

Posted by: samcol at December 4, 2008 7:51 AM

hello

Posted by: cristina at December 9, 2008 6:36 PM

I had someone set me a an email account for me.He put in his idea password for me,I would like to have my own personal password.Thank You

Posted by: Robin Edwards at December 15, 2008 11:59 AM

I had someone set me up an emil account.They used a password they thought of.I would like to have my own personal password,Thank You

Posted by: Robin Edwards at December 15, 2008 12:03 PM

I need to get into my hotmail account!!.....ive been using this same account for many many years....using it fine..then the next day all of a sudden it is saying my password is wronG!!!! which i do not get!! then going on to my question which i cant remember!! which is bloody typical! so i cant reset my password as i can not log into my account!! if any 1 can help it would be a great help!

Posted by: Jo at December 18, 2008 3:29 AM

how can you change your hotmail.

Posted by: Aman at December 22, 2008 6:55 PM

I cannot reset my windows live/msn/hotmail password no matter what I do. I can get as far as recieving an email with a link to click to reset my password, and it tells me to copy and paste the link as its safer than clicking on it, but ive done both, and the page sits their loading FOREVER. It will not go on beyond load status I just see little green dots going around in a circle with the words loading on it, which never happens. ive let it ' load ' over night. lol .

Bottom lined I cant change my password cause nothing will load .

https:// account.live.com/ResetByEmail.aspx?em=

is the page it takes me to that wont load. I deleted the actual address and stuck a space in it, I just copyed that ^^ figuring it might provide extra clarity. grrr someone keeps signing in on my msn on another computer and i need to change my password but cant! halp! lol

Posted by: Andrew at December 23, 2008 8:54 PM

i can change my passowrd

Posted by: mohamed at January 6, 2009 11:09 AM

I just want my old hotmail account so I can get to my e-mail. I am 67 years old and get confused by all this information. I just want to read my messages PLEASE!

Posted by: Annette Zavareei at January 15, 2009 2:04 PM

Hi. i don't know what keeps happening to my Msn but on my personal message dots keep appearing when i haven't put them there. i've changed my password serveal times and i'm still getting the same problem. :(

Posted by: Leanne at January 20, 2009 5:55 PM

THANKKKS <33
this worked wonders :D

Posted by: kelvin at January 28, 2009 12:53 AM

i wants to change email password

Posted by: muhammad tanver khan at January 28, 2009 1:53 PM

I tried to change my password but now i cant even use the new one or even get the old one back,it tells me it will be sent to my email but i cannot open it with out a password what can i do?

Posted by: Bill at February 5, 2009 10:00 PM

I FORGET MY HOTMAILPASSWORD AND ALSO SECRET QUESTIONS SO I HOW I CAN OPEN MY HOTMAIL ACOUNT

Posted by: MAQSOOD ALI NIAZI at February 10, 2009 2:56 AM

I want send you verification of email address,but i cant find the acountservices.msn I.D.= bc198.... Also, i want to change my password log in because someone knows it. Thank you. Bye Greg gothennewzed222

Posted by: Greg at February 18, 2009 1:41 PM

1)I FORGET MY HOTMAIL PASSWORD AND ALSO SECRET QUESTIONS SO I HOW I CAN OPEN MY HOTMAIL ACOUNT?

2)i want to create a new hotmail account.How do i transfer all my old saved email to this new account?

Posted by: Nie at March 5, 2009 5:37 AM

i would like to change my email address password because somebody found out my password

Posted by: jesse at March 9, 2009 8:36 AM

That oldduffa62@hotmail.com and my password have been mine for years and now without warning my mail gets switched without my knowledge and I CANNOT get in and receive my mail or even get my addresses of my contacts It really sucks as I had no warning and who gives whoever the right to change MY MAIL If I did it it would be one thing butI'm 63 yr old and was perfectly content having my address and password same as it always was

Posted by: Donna Stuckey at March 10, 2009 8:21 AM

Change my password cuz somebody know my password.

Posted by: nina at March 17, 2009 3:17 PM

I have been using my account for the last 7-8 years and never had a problem with it. I happen to be in College and have some VERY important Emails that I send to myself for school work. I CANT ACCESS MY EMAILS!!! I accessed them earlier today, and now as I try an log in It say to me that I DON'T HAVE AN INBOX!!!??? What the Hell!! You have no Idea how big of a problem this is for me!
I needed my papers to work on them tonight from my house instead of at School and now they are gone! I am upset, but I hope there is some way you can help... aaronjaynes@hotmail.com...It would be nice to have my emails back. Thanks

Posted by: Really MAD at April 9, 2009 11:22 PM

dont use hotmail i used to use it now i changed to gmail trust me windows live wrecked everything

Posted by: Crazyrapidz at April 24, 2009 10:44 PM

show my mi msn password

Posted by: bekim at April 24, 2009 11:09 PM

JUST SHOW ME

Posted by: MARSHEL at April 27, 2009 6:50 PM

I want to link my hotmail accounts ect but cant find this account summary page that they talk about can you help

Posted by: kelvin at May 2, 2009 5:57 PM

I JUST CHANGE MY PASSWORD VERY QUICKLY

Posted by: shelter task at May 5, 2009 4:53 AM

my other email address i am trying to start the account password is not accepted i tried forgot my password option but in that my personal question is different how should i get my password back to retrive my account of hotmail

Posted by: pramit at May 18, 2009 3:11 AM

I have been trying to get into my hotmail account
but it tells me I have the wrong password (I know
I have the right one) and won't let me in----I don't remember my secret answer. They offer to send me reset info but the email they provided me with is the one I am trying to access and can't-----how can I get in to access my emails????

Posted by: Jenna at May 24, 2009 8:26 AM

how do i change my password from avatar to another password

Posted by: anwar at June 4, 2009 5:01 PM

which do i pick

Posted by: anwar at June 4, 2009 5:05 PM

hi, i have cannot loggin into my email adress: peyman_zebari@hotmail.com

i really dont know why, i have not forgot the password, because i login into this email everyday..

dont know if someone has hacked into it?...please help me, please...

Posted by: pey at June 21, 2009 4:09 AM

oohhhhhhh! magic

Posted by: aliza princess at August 6, 2009 9:19 AM

when you want to reset your password how do you check your email box for the message if you cant sign in without a password

Posted by: anjali at September 2, 2009 12:51 PM

i want to change my password

Posted by: azad at September 16, 2009 11:59 AM

Thank you soooooooooooooo much you are a lifesaver! :)

Posted by: me at October 12, 2009 11:45 AM

I have a lot to say, but ...
Starbucks coffee cup I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!











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