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Change default outbound mail account on my iPhone 4?

I have both an SMTP and a MobileMe account set up on my iPhone and just noticed that when I send email from the phone, it has a MobileMe return address, not my proper account address. I think it's picking the wrong account, not just wrong email, so is there a way to change the iPhone default email account?


Dave's Answer:

While there's a lot that's hidden behind the scenes on your iPhone, there are also a surprising number of different settings you can tweak on your email account to get things "just so" for your needs.

Like you, I also have more than one account set up on my iPhone and it's a puzzle how it decides which account should be the default. My suspicion is that it's the first one that you enter when you're configuring the phone, but maybe it's the most recently added.

Either way, it's easy to change if you know where to look.

Let's start by me showing you how to tell which account has been selected. Do this by going into the Maiil app and creating a new blank message:

iphone mail change default from account addr 1

As I've highlighted here, mine is set to my MobileMe account AskDaveTaylor@me.com. That's not what I want, though!

To fix it I need to quit the Mail app and find Settings:

iphone mail change default from account addr 2

Tap on it and scroll down to "Mail, Contacts, Calendars":

iphone mail change default from account addr 3

Tap on that option, and move down to where you can see "Default Account"...

iphone mail change default from account addr 4

As you can see here, mine is set to "MobileMe", which is a problem. Yours is the same, I expect. No worries, tap on it and you'll see both of your accounts are listed as options:

iphone mail change default from account addr 5

Tap on the other account name (mine is "intuitive.com") and you're done.

Seriously, that's it. Just push the home button and you're back to your main page. Tap on the Mail app again and kick off a new blank message.

This time, however, it'll show your correct account in the from information:

iphone mail change default from account addr 6

Fixed! If you're curious, go back into "Settings" for "Mail, Contacts, Calendars" and check out some of the options to customize how mail is displayed, update your default signature, and much more. Very helpful.


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Categorized: iPhone and Cell Phone Help   (Article 9826, Written by )
Tagged: apple iphone 4, iphone customization, iphone mail app, iphone settings, mobileme, smtp
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Reader Comments To Date: 2

Diane said, on October 27, 2011 7:40 AM:

I checked my default at it is correct both in the from box and in the settings section but my emails still go out from the wrong account with the wrong account as the return address. I think I need to change the outgoing server but not sure ton what. I want it to come from my hotmail account. I
T w fine on my old iPhone

Tom said, on February 18, 2012 8:56 AM:

If you go into your email app (with two accounts set up, and one is me.com), and you touch "ALL Inboxes" and then create a new email from within "ALL Inboxes", the me.com address is used by default, no matter what the default account setting happens to be within your email settings.
-Do I need to reboot, or does this seem almost like a bug?
Does this happen for you?
Other than Apple wanting people to sent through their emails servers, is there a good reason why the default account setting gets over-looked when creating emails from the "ALL Inboxes" location?

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

I do have a comment, now that you mention it!











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