For some reason I set the parental controls on my kindle while I was fiddling with it, goodness knows why? I now wish to remove it, but cannot remember my password, even with the ‘hint’ that comes up. I am a pensioner with an awful memory, and although I’ve put in every password I can think of, I cannot remove the controls, which I do not need on my kindle. Please could anyone help me? I’m worried that if I ask kindle for a new password – if indeed that is possible – I will lose the 300-odd books I have at present on my kindle.