How do i charge my Ipod when it's fully dead? My ipod died completely where it is showing a dead guy thing and i have a cord to connect into my computer. I plug it in and it doesn't do anything but show the dead thing over and over and i even have itunes on my computer!

How do I change the background on my Sony PSP version 1.5? Failing that, how can I change the background if I update my PSP to the latest firmware, version 2.60?

Hey Dave! I have a Sony PSP and was wondering if I buy a wireless base station how do you set it up and are there any programs that i have to install?

I really love my new Sony Playstation Portable (PSP) and while most of the games are kinda lame, there are enough good ones that it's a great companion on my daily commute. I bought a few UMD format movies, but I have a HUGE library of DVDs that I got for my home and I'd love to be able to copy some of them onto the PSP rather than have to buy UMDs. Is that even possible, and if so, how the heck do I do it, Dave? Help me, please!

Dave, help! How do I download the music already on my computer to my creative zen mp3 player?

I have a samsung yh-820, but i brought it off e-bay, about 5mnths ago, so i have no warranty and it's gone wrong. I turn it on and it says ' connect to pc and repair with recovery utility' only problem is that it isn't recognised by my computer. I've contacted the samsung company who were very unhelpful and suggested i try a new usb cord, but i know that it isn't the usb becuase it charges fine and this is on the same cord. And it constantly reloads when plugged in. I really don't know what to do, do i have a right to send it back to the seller or not or do i have to pay for repair. I would really appreciate help here if possible

I really enjoyed your pre-System call with Ken McCarthy (register to listen to the call or learn more about the conference) but I had a problem when trying to listen to it on my Creative Zen Microphoto MP3 player.

If I listen to the downloaded call on my PC it comes out fine, however if I transfer it to my Zen it plays real slow. Kind of like a 45rpm record being played at 33rpm. Any thoughts on what is causing this? I don't have this problem with other mp3 downloads except the ones from Ken which all seem to suffer the same problem.

I have a Samsung mp3 YH-820. I already transferred songs to it but i can't hear them. What can I do?

I've been looking at the Wolverine MVP as a possible iPod Video alternative that also has the ability to back up my photographs when I'm in the field: amazingly, it reads CompactFlash, SmartMedia Cards, Multimedia Cards, SD Memory Cards, Memory Sticks, Microdrives, xD Cards and Memory Stick Pro devices. My concern: does it work? Is it easy to use?

I have an RCA Lyra Mp3 player and an SD memory card for it, but I can't figure out how to format my Lexar SDcard so I can use it with the Lyra. Can you help me out?

I have a Logik MP3 player. How do I transfer a radio programme download from the internet to the machine. I have plugged it in the USB and it says ready, but then nothing happens. thanks a lot.

I have a new Apple iPod Video and have been really enjoying its music capabilities, but I'd also like to add some pictures to its photo album from my PC. But I'm darned if I can figure out how the heck to do that! There's nothing vaguely photo-related in iTunes and I'm stumped. Help!

I love my Sony PSP, but I cannot figure out how to get successfully connected to the Internet. I know it's a wifi system, I know I need to be able to see an access point, but I cannot get it all working. Help!

I saw that you're covering the Nintendo DS on AskDaveTaylor. Sweet! Now, can you help me? I just can't figure out how to get my Nintendo DS unit to connect to the Internet. I'm trying to get Tony Hawk's American Sk8land to work.

I'm psyched! The Nintendo DS is getting more and more cool features, but I'm amazed to hear rumors that it's going to actually have wireless Internet access and even let you download games from the Internet, totally unlike the Sony PSP, which blocks just about every cool Internet capability. Is the DS really going to allow this feature?

I have a bunch of WMA format audio files on my Mac and really want to put them on my RCA Lyra MP3 player but it only supports MP3 format. Somehow, I need to convert the audio from WMA to MP3. How?

hi. i was wondering.. I use a RCA Lyra mp3 player that i got from a friend for free. (USB cord included) and i was wondering how to download .mp3 songs onto the mp3 player. When i was reading your tip on how to do this i found that i didn't have a removable hard disk and im using windows XP so i was wondering whats wrong with my computer or where i need to look for the Removable Hard Disk. (and yes.. i'm not an idiot. the mp3 player is hooked up to the computer.) so if you would please help me. that would be awesome, thanks for your help.

I love my new Archos AV-700 portable media system. It can record video directly, has tons of disk space, is a music player, photo album and can show movies in a variety of formats. None of which are compatible with my DVD player, alas. So how the heck do I copy one of my movies onto the device?

I have a samsung YP910... the charge died and it will no longer charge from the USB port -- can you help?

Please can you help me as my new ipod nano will not turn off! I am holding down the play button as usual but there is no response, it's just stopped working. I only bought it at Christmas.

I'm confused. Can I use my older Memory Stick Duo devices with my Sony PSP, or do I need to go and buy new Memory Stick PRO Duos?

I don't know if something's wrong, but suddenly my PSP has a different background color than it did a few days ago. Do I have some sort of virus or something? How can I change it back to the green I liked so much?

Hi! I try to go online on my Sony PSP but it will not let me. It says that my wlan switch is off. How do I turn it on?

I'm not too sure what the differences are, but my brother asked me if the Sony PSP supports 802.11 "b" or "g" and I really don't know. He also asked if it can connect to a WPA-based network, or just a WEP network, and, again, I don't know. Do you?

Dave, I just got a little Lexar LDP-200 digital music player and have no clue how to add music to the device! It says it supports MP3, WMA and WMA DRM, but I don't know what they are. I just want to have something tiny to use as a music player while running. Help?

Dave, I just got a little Lexar LDP-200 digital music player and have no clue how to add music to the device! It says it supports MP3, WMA and WMA DRM, but I don't know what they are. I just want to have something tiny to use as a music player while running. Help?

My question is: I am going to buy my husband the White Sony PSP, from Japan. I am not a technical wizard, so, I would like to know if there is a difference between the American version of the psp and the Japanese version. I tried reading what you have on your website, but i really don't catch what you are trying to say. Please Help Me!

I have a Sony PSP and have been trying to connect to the Internet with my wireless base station, but it keeps asking for a "WEP" and I don't have a clue what that is or how I get it. Help!

I'm looking to make a Sony PSP optimized website, but I want it so that it can only be viewed by the PSP and if viewed in a normal pc internet browser, you have a message saying "please visit us using your psp" or something along those lines. How do I do that?

I'm definitely going crazy here. I have a ton of CDs that I've ripped with Windows Media Player 10, but they're all apparently in WMA format, not the MP3 format that my new Sony Playstation Portable (PSP) needs for me to listen to them. I checked and there's no "save as" capability in WMP, so how the heck do I fix this problem?

I have bought a sony psp and I would like to get internet on it. I have a windows xp and my internet connection is a bt broadband basic, it runs at 2.2 Mbps. my sony psp has a system 2.00.is there any way to put inernet on it.

Ok I am about ready to throw my Sony PSP out the window. i have done everything your directions have said and i cannot get music to play on it. i know it stores it to my memory card because it uses up the memory. i made the music folder and dragged the mp3 files into it but it refuses to play on my PSP. i do not know what else to do. please help me..

You seem to be on top of all this stuff, Dave, so tell me: should I upgrade the firmware on my Sony Playstation Portable (PSP) to the latest 2.60 release from Sony, or should I stick with 1.50? I'm not entirely clear of the tradeoffs.

I need 2 know where is the best place to get a psp (playstation portable) for the cheapest price but still a good deal and how many song can a PSP hold? I live in miami FL

Dave, I received my Sony PSP about 6 months ago and I don't know how to do anything with it besides play games that I buy. I have like a memory card thing for it but I dont know what to use it for. I've heard that u can get the Internet on your PSP and dowlonad movies and music and pictures, but how?

I recently downloaded and installed the PSP 2.5 software update and it has an application called Location Free. What is it and how do I use it?

Here are some of the most common questions that are submitted to Ask Dave Taylor about the Sony PSP, in no particular order:

• Can I download games if my PSP is running firmware version 2.5?

• Can I back up to an earlier version of the PSP firmware?

• How do I download games like Pac-Man onto my PSP?

• Where can I find free games / music / videos / movies for my PSP?

• I downloaded MP3 files onto my PSP, but now I can't find them?

• How do I convert normal music to MP3 format for my PSP?

• How can I have my Sony PSP talk with my Windows 98 PC?

Where do I find the cable for downloading music onto the Sony PSP? Indeed, it appears that there are a lot of people talking about different cool accessories for the PSP: where are they finding all this stuff and what's a must-have?

I am trying to upload version 2.5 on my PSP. I went to network connection and did the first step. Next it came up with the screen asking my SSID and enscriptioon. I chose scan and it came up with:

wireless -- WEP -- 80%
belkin54g -- none -- 10%

Whenever I chose the wireless WEP one, it would ask me for my WEP key. Whats is a WEP key? How do I find out what my WEP key is?

When I chose the belkin54g connection (which would only come up in certain spots)it always had a weak connection and when I chose it it would still not connect. Whenever I would try to connect, the messages "A connection error has occurred. The access point was not detected" OR "A connection error has occurred.(80410D07)

Then when it said address settings I chose "Easy". Does that have to do anything with it. All I want to do is upgrade my PSP system. Can you please help me?

I have a huge library of DVDs that I'd like to be able to watch on my Sony PSP. Since I already own them, it seems really stupid for me to have to buy the "UMD" version of them. Is there any alternative, especially for us Mac users?

Hey Dave. I just upgraded from 1.5 to firmware version 2.0 on my Sony PSP device and now all the games I grabbed off the net don't work any more. That stinks. Is there a way I can roll back my unit to the 1.5 Sony PSP firmware?

I want to transfer music and movies to my Sony PSP, on my computer I'm using Suse Linux 9.2. What kind of program or software can I use? The problem is that my computer can't find the Sony PSP when I plug it in the USB port.

How do I get MP3 format files out of my iTunes player on my Macintosh? I want to know because I have a new Sony PSP unit and really want to copy some songs from my computer onto my PSP unit. Thanks!

Dear Dave, I have a PSP and I love it, but there is a problem: I am confused about .rar files or documents. What format is RAR and how do I unpack it? I've looked for downloads for my PSP but they are all in RAR format and I have no idea what to do with them once I download them. Please help!

Hey Dave, I got a Sony PSP and I was wondering how do I transfer a PDF document to a PSP?

I'm baffled: on my Sony PSP, when I try to connect to the network, it says that there are no access points detected. What shall I do?

How do I update my Sony PSP unit to the new 2.0 firmware release so that I get to use the Web browser, etc? I don't have a Wifi connection, so I need instructions that don't require wireless, too. Thanks!

Dave, I hooked up my Sony PSP to my Windows PC and, darn it, accidentally deleted everything on the memory stick. Now I'm stuck. How do I recreate everything?

Now that the Sony PSP has a Web browser along with its existing wireless capabilities, is there any way at all that it's possible to actually listen to my iTunes music library on my PSP, even though the library's actually on my Macintosh and I'm not even at home?

How do I get the Network Update feature on my Sony PSP to work? I've tried what Sony suggests but it never seems to like my wireless Wi-Fi connection, so I can't ever get to the network to look for any sort of update!

I just got a Sony PSP - darn neat gadget, I gotta say - and want to know what kind of cool software utilities people have written to help me use my PSP with my Windows PC or my daughter's Mac laptop?

I got a Sony PSP two days ago and when I got it, it said I had 30 MB. Now it says that I only have 900 KB (and this is after I deleted everything, my games and songs, so it should have a clear memory)?

I then tried putting MP3s on it but it won't accept any of the songs I drag into my music folder. It always says that I don't have enough memory (this is also when I deleted everything so my PSP has a clear memory)

Help!

Yo Dave, I want to download the new PSP 2.0 software so I can try out the kewl Web browser, but don't know where to start. Do I need a USB wire or is it a wireless download? My connection always says there is a DNS error cause my access point has a WEP key or something ilke that, and third, where do I go to download the software? Please help me ASAP!

I bought a PSP from the USA and the background colour in the menu is pink. Suddenly a week later the background changed its colour to green!!! Is there a problem with the PSP or is this normal??? Basically does it go through different colours throughout is gaming life??

I just bought a new Sony PSP and am having a heck of a time figuring out how to get it to work with my Windows XP PC. I know I can copy music and pictures onto the PSP, but I don't know how. Help?

I just bought my son a PSP and I have read the manual, and nothing helped with this problem. Problem being that he turns it on and it says Please Wait....only it stays there? Thinking it might be the memory card I took it out and tried again... same result... can you please help me out, he has to go back to his mothers in a week... Thank you for your time.

I play MVP Baseball for my Sony PSP. I've tried two different umd disks of the same game. When the other team does a substitute a box pops up informing you of the substitution. 90% of the time the game freezes and I have to restart all over again. should I clean the lens or should I call the technical support center for sony? I can't seem to find my manual at this time and I'm not having any luck on the internet. Can you help me please?

Dave, I just got a new Sony PSP and really want to download some of my favorite pictures from my Mac onto the unit. Is that possible, and if so, what do I need to do on the PSP and Mac to get it to work?

Dave, I keep seeing your site pop up on Google for Sony PSP searches, but I haven't yet been able to figure out: do you own one of these units? If so, what games do you think are the very best ones to buy? There aren't a ton out yet, but each one is so darn expensive...

I have a Sony PSP which I love, but while I've read your article about how to download music, I don't know where to get it from. Can you suggest a site or two where I can get PSP-compatible music files?

Dave, I have a Samsung YP-910GS hard drive mp3 player and it reciently stopped working. I tried to reload the firmware but when I connect it with USB the computer says unreckonized USB device. I know the hard drive is a 1.8" Toshiba, same as in the iPods, but it says the drive is an ATA drive? Is there a way I can check the disks for errors and repair it, if it is corrupted?

How do I change my regular music to mp3 so that I can download it into my psp? I also can't get pictures into the psp? I have the regular usb cable

Now that the Sony PSP is out they're now selling UMD movies. Most of the movies I already have in my DVD collection, however. Is there any way that I can copy my DVD movies to a memory stick duo for my Sony PSP? If so what all would I need (cables, software, etc....)?

Dave, Help! How do I download music from my HP Windows computer to a Sony PSP computer? The system says it is downloaded but the PSP says that there are no tracks available?

Dave, a friend just sent me mail telling me that Sony has licensed iTunes from Apple and today has announced that they've ported iTunes to the new Sony PSP unit. iTunes for PSP? Man, that'd be cool. Where can I find out more about it?