Can't pair bluetooth headset with Motorola RAZR phone?

I dunno, maybe I just make things difficult for myself, but I just bought a Motorola HS820 handsfree bluetooth headset to use with my new Motorola RAZR cellphone, and I can't get the silly thing to work with my phone! I follow the directions, but the headset is never seen by the RAZR?

Dave's Answer:

Perhaps the most important step in this entire process is to charge up the headset before you start. When I bonded mine to my RAZR, I gave it about three hours for a full charge, then also made sure my phone was fully charged too, though I'm sure that doesn't matter.

Once you're ready, you need to get the headset into "pairing mode" which is done by pushing and holding down the call button for about ten seconds. The blue light will turn on and stay on (if it's just flashing you haven't gotten the headset into pairing mode. Try again)

Now, on the phone, you need to go to Menu --> Settings --> Connections --> Bluetooth. At this point on the phone, one of the options is "Handsfree". Select it and you'll see:

Motorola RAZR V3c: Look for Bluetooth Devices

Choose "Look for Devices" at this point and you'll now see the phone scan for individual devices:

Motorola RAZR V3c: Scanning for Bluetooth Devices

Hopefully, it'll find your headset:

Motorola RAZR V3c: Bluetooth Device Scan Results

The Motorola HS820 handsfree bluetooth headset is what I'm working with, and I think what you're talking about too (though it doesn't really matter because all headsets bond with phones using a similar approach, and all Motorola phones have the same settings and configuration menus too).

To proceed, I select the headset because now I have to actually pair the two together. Having selected the HS820, I now am shown:

Motorola RAZR V3c: Bond with Bluetooth Device HS820?

I want to do this, so I indicate "Yes" and am then asked to enter a passkey. Here's where you can see that bluetooth security isn't as good as it could be: the passkey for all headsets is 0000. Enter that code, choose "Ok", and it should match what the headset seeks:

That's all there is to it. If your phone isn't seeing the headset during the scan process, or it's rejecting the PIN, I think you might have a bad device and I would suggest you take it back.

Good luck to you!

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Reader Comments To Date: 114

Deb said, on November 15, 2006 5:59 AM:

Great article, there was just one tiny piece missing about pairing mode that I found on the Motorola's site...for the headset, the boom is closed when you push it until the light is solid, then you have to quick open the boom to keep it solid...otherwise the light goes out. It was frustrating!

Otherwise, these directions were awesome, thanks!

Todd Stanley said, on January 8, 2007 10:32 AM:

Thanks for the concise help, and that added note about the boom really helps a guy who lost his headset's manual- thanks even more!

Kristin Key said, on January 17, 2007 1:02 PM:

Thank you!!! This page was very helpful. I was frustrated all morning, didn't know how to put the handsfree device in pairing mode. Again, thank you.
Kristin Key

Alicia said, on February 11, 2007 5:36 PM:

oh thank you so freakin much!!! i hadn't used my bluetooth headset in forever and threw away the directions so when i wanted to use it again i totally forgot how to operate the little thing!

anyway, your directions were great..thanks!

Taylor Dayne said, on February 22, 2007 6:37 PM:

The Google gods spun me your way after mucho frustrado trying to get this crazy little gadget to pair with my Razr. Great tutorial...thank you! Who knows how many frustrated customers return a headset because it wouldn't pair to a Razr, even though they had held down the button 'til it was flashing blue...its all about that extra few seconds of button hold time!
Kudos!

kne wan said, on March 18, 2007 8:42 AM:

On the V3 once it finds the device you have to select it and then it will ask to bond with it.

everon said, on March 18, 2007 8:21 PM:

thanks for the help man u help me alot.thanks

Chris said, on March 24, 2007 8:37 PM:

Thanks, this was very helpful. I forgot how to pair my bluetooth.

Zakiya said, on April 11, 2007 8:40 AM:

Thanks. I followed your advice and it worked. I 've been trying to pair it with my Motorola Razr and it finally worked because I found out that the blue light had to be on instead of flashing.

Regina said, on May 11, 2007 8:41 PM:

Thank you for your fantastic site and advice!! I echo the sentiment of those who've come before...I had nary a clue of how to pair up my phone and headset, and now, thanks to you, I'm a lawbreaker no longer!!

chad said, on May 22, 2007 11:49 AM:

Great article. I have lost my user manual for the bluetooth headset and was unable to figure out paring mode. HOwever, now that I have that figured out, my phone is asking for a passcode before the pairing will be complete. Is this passcode headset specific, or is there a generic one I can use. Very frustrating!!

Dave Taylor said, on May 22, 2007 1:16 PM:

Generally, the passcode will be 0000 or 00000 so try those.

Tahitii said, on May 28, 2007 1:13 AM:

ten seconds hold of the call button is all that matters. i was frustrated as well 'cuz i couldn't get to pair my razr with my H3 bluetooth till i read this info posted in here. thanks to you Dave.

Kiran. London said, on May 28, 2007 2:10 PM:

Great piece of information. I have purchased HS820 some 10 days ago, but unable to pair with my Motorola V3x and almost throw it. Now, I followed your instruction and it worked at very first time. The information provided in manual is not sufficient and not accurate. Thank you very much as you saved my bucks!

M. Ellen Schrock said, on May 30, 2007 11:47 PM:

Dave, You are awesome! I haven't been able to use my HS820 headset with my Motorola SLVR phone since I purchased the phone almost two years ago. I had been using it with a V550 phone flawlessly prior to that. Your advice and instructions are rock solid! And if you're looking to pair this bluetooth headset with a Motorola SLVR, not a Razr V3 this is the place! My hat's off to you for tirelessly taking the time to put this helpful info out there for us all! THANK YOU!! YOU ARE AWESOME!!!

Miah said, on July 12, 2007 4:15 PM:

Thank u this really helped alot bc I was clueless!!! Thanx!!

sheena said, on August 3, 2007 6:49 PM:

u ROCK!!! i got my passkey from u was so confused what to do with that

Paula said, on August 25, 2007 12:10 PM:

YOU are a God! I have been fighting with this thing for weeks. 0000 Who would have guessed? Thanks Dave.

meg said, on September 9, 2007 9:34 PM:

BLESS. YOU.

D. Reed said, on September 14, 2007 5:50 PM:

My wife has a razor V3,she bought a G.E. bluetooth headset(model#SKU86710). She through away the user guide accidentally, so now we can't figure out how to pair up the devices

Joe said, on October 9, 2007 6:23 PM:

Thanks, It worked the pin.God bless you.

david said, on October 16, 2007 11:53 AM:

excellent excellent article. probably the best i read after countless others on pairing my bluetooth to my razr. helpful right down to the passkey information. i never write comments but this was very helpful that i thought I should leave some encouragement. thanks again!

FERNIE said, on October 19, 2007 7:41 PM:

THANKS A LOT THE PASSWORD WAS ALL I NEEDED BUT THE HELP WAS SUCCESSFUL

JOHN HILL said, on November 17, 2007 7:44 PM:

Thanks Dave I have finally paired my bluetooth head set with my motorola RAZR V3 detailed instructions were excellent

Jo said, on November 28, 2007 7:41 AM:

I have successfully paired my devices. However, in order to make it work I must turn on the "tools" and select "handsfree" and "temporarily power on". Am I required to do this each time? Is there a way to have the link turned on permanently?

Help?

Irvin said, on November 28, 2007 9:29 PM:

I have a Razr v3, and on the first nite I got the headphone (motorola), it worked. Now that I am trying it again, there's NO Handsfree Option. Just Bluetooth Link. What do I do?

Tommy said, on December 13, 2007 2:31 PM:

Thanks for the help. Your a life saver.

lucy said, on January 18, 2008 7:02 PM:

YOU ARE A LIFESAVER!!!! Thanks a BUNCH for this simple tutorial complete with pictures!

Effie Jiles said, on January 21, 2008 2:24 PM:

I have a motorola Razr and so does my son but he can't download songs from his to mine using bluetooth. He tries but it can not find mine. I talked to alltel where we bought the phones and he said that they have to be linked together then can pair. Not sure what that means. Can you give me instruction on what to do?

Effie

Brenda said, on March 25, 2008 2:47 PM:

Thank you so much! I followed your instructions, and it worked like magic!

Derek Gauthier said, on April 18, 2008 10:21 PM:

Dave your have advice on your website for my bluetooth was dummy proof thanks for the help

Jeremy said, on April 24, 2008 11:48 AM:

That's pretty awesome, I almost gave away or threw away my headset, after reading this I got it to connect right away!

My old razr didn't need pairing mode, but I upgraded to a newer phone and it did. Thanks for the help!

niecy said, on May 2, 2008 6:35 AM:

Your instructions were perfect. I was able to hook up the bluetooth in 5 sec. THANKS!

Paul Nickell said, on May 9, 2008 11:17 AM:

Brilliant. hte other sites to get help from forgot to mention holding the button down for 10 seconds. Well done.

Kenton said, on May 18, 2008 4:06 PM:

Thanks Dave the passcode works for my NOKIA 7370

You deserve a GOLD medal

Kenton

Elio Silva said, on May 19, 2008 10:17 AM:

Dear all,
I'm trying to pair my motorola razr to the Jabra bt125, and as I follow the instructions, I went to setting and them the is no option for connection, does anyone know what do I have to do?
under settings I have souns, display, keyguard, powervision, raoming Location, Security,other, phone info

Thanks

Elio

Boyzindahood said, on May 27, 2008 10:45 PM:

You Rock! Thats for helping an Arizona sista out.

ooihygut said, on June 15, 2008 9:32 AM:

thank you soooooo much best thing ever

Erica said, on June 19, 2008 5:16 PM:

Thanks so much! I had to sift through a lot of useless tutorials just to find this little gem on how to pair up my headset with my phone. (The headset was a hand-me-down from my sister, sans instructions.)

AJ said, on July 3, 2008 8:10 PM:

I NEED HELP, my RAZR will find my headset but when I select it, it doesn't ask if i want to bond with it, it just shows me the device's address.

please help

natalie said, on July 9, 2008 8:56 AM:

totally saved me! thank you so so so much, I lost my manual and wasn't getting my blue tooth into pairing mode with my new phone, thank you a ton!

Ali said, on July 21, 2008 7:05 AM:

Thank you so much for this site. I have called AT&T three times trying to get my bluetooth to work and they could never help me. They never told me to hold the call button until it stayed solid! I knew it worked because it had in the past - which was so frustrating. Following your directions I had my bluetooth connected in less than a minute!

Renae said, on July 28, 2008 8:59 AM:

Thank you SO MUCH!!! This website was VERY helpful, I lost instructions and this was the easiest website I've ever been on.

katt4 said, on August 7, 2008 4:26 AM:

As soon as I read your excellent instructions I remembered how to do it. Thank you sooooo much.

Katie said, on August 10, 2008 5:25 PM:

This was great help in my pairing... But my Motorola HS550 rejects the "0000" PIN. And I know the headset is good because I used it on my previous Razr. Which I just had replaced (damn thing up and died for no reason). I know theyre both charged because I just pulled them off the charger.

Katie said, on August 10, 2008 5:29 PM:

And a gajillion tries later it actually works with the Pin.

ljlkjlj said, on August 20, 2008 8:53 PM:

This also works for samsung and lg phones, the 0000 code works thank you jim bob sabeem!

melly said, on August 28, 2008 8:13 AM:

you r the man thanxs.

shane said, on September 11, 2008 5:23 PM:

ammm... ok. i having alot of problems still caus d moto razr v3x doesnt hav d handsfree option. these are the options on dis fone in d bluetooth link option:
.find me
.audio devices
.found devices-(there is no search option to find
new devices here)
.setup -Power
-Name
how do i even search for d device on dis fone

Marta said, on September 14, 2008 11:44 PM:

I just wanted to say Thank You for the help!

Austin Good said, on September 17, 2008 7:17 AM:

Worked like a charm the first time! THANKS!

Jessica said, on October 2, 2008 11:01 PM:

TY it worked very good. I need directions. got the answers. Now it works.

Kate said, on November 11, 2008 8:58 PM:

This was helpful, but I wouldn't have gotten it to work without Deb's comment -- she is absolutely right about having to open the boom once you get the solid blue light. This fixed my problem. :)

Thanks!

Chris said, on November 17, 2008 4:58 PM:

WOW DAVE, You're the MANNNNNNNN I've been rattling with this T909S Bluetooth Headset trying to pair it with another phone( Nokia E71) ever since i bought it... I followed your procedures though it was with different devices yet it worrrrkeeeeeeeed greatttttly... KuDoS to you Bro...Thanks again

jaye said, on November 19, 2008 10:05 AM:

you were the best help,thanks one thing though if phone battry is low it will say unable to connect

merc said, on December 4, 2008 9:31 PM:

i have a question i have the T909S Bluetooth Headset.. and it doesnt work for my phone (nokia n74) ... my phone can find the device and the pin is alright.. but it says is unable or impossible.... =[

Janet said, on December 5, 2008 4:30 PM:

Thank you so much 2 minutes and ii'm hooked up with my bluetooth!

Michael said, on December 26, 2008 8:48 AM:

OK, It must be my device. We tried 3 different cell phones, and none of them found this device. It is a "True Blue Model TB26W" It has become quite frustrating.

Alxias said, on January 5, 2009 1:15 PM:

I still cant get the phone to even find the headset.. Let alone bond with it..

It's in pairing mode and everything, but the bluetooth just won't work.. :/

Geneva said, on January 8, 2009 2:24 PM:

YOU ARE SUCH A BIG HELP! I don't even have a razor, I have the lg voyager and this STILL helped me! Thanks a Million!!!

louis said, on January 12, 2009 2:03 PM:

I have a brand new kazer the blue tooth turns on but could not see other motorola devices and canot be seen by other devices can you tell what seems the problem?

ryan said, on January 14, 2009 3:59 PM:

thank you for all your help!!

GJ said, on January 16, 2009 3:44 AM:

Thanks Dave your method worked for me and I have an Emerson Hear Clear headset....I was so disappointed because I lost the instructions manual...Now I'm handsfree.....Thanks again!!!!!

penglean said, on February 13, 2009 3:46 AM:

Before my headset can use normal but after i unpair it then i can't pair it again.
all the times i paired allways saw message pairing failed.
can anybody tell me what is the problem?

Thanks for ur answers.

karen michael said, on February 13, 2009 9:12 AM:

Thanks so much - I was finally able to set up my new bluetooth device after my dogs chewed up the last one!

Seph Paul said, on February 19, 2009 8:01 PM:

My razor v3 has been paired and working fine w/ my plantronics voyager 510 bkuetooth headset until today. Today it wouldn't connect. When I select "bluetooth link" on my phone is says "Bluetooth module not attached." I can't find any reference to this in my razor or plantronics manuals.

Thanks,
Seph

sabrina said, on February 25, 2009 7:49 AM:

Wow!
I just synced my bluetooth in a few minutes following your directions! I've spent quite a bit of time trying to figure out what the heck was wrong (phone not locating bluetooth). Pushed the button on the bluetooth to pair and "whoalah!" ....synced. I was about to go in today and take the time, efort, $ to have the guys at Bets Buy sync it again.
Thanks so much!!!
Sabrina

acm said, on March 17, 2009 3:33 PM:

Thanks a million, had no clue what the passkey could be and was getting annoyed, once I entered 0000 I was good to go !!!!

Alex said, on April 3, 2009 8:05 PM:

Thanks so much. I just synced me Bluetooth into my phone a minute ago and it worked. Good Instructions.

JoAnna said, on April 4, 2009 4:12 PM:

I have an h700 and cannot find my book with the pin number. I just got a new phone and now cannot put it with it. How do I find the code? Thanks Dave

Chris said, on April 8, 2009 8:15 PM:

Thanks Dave, it worked like a charm

Chris said, on April 11, 2009 9:09 PM:

Thanks for the help, you are awesome. I haven't used this headset in 2 years and had gotten a new phone and couldn't remember how to use it. you rock! thank you, thank you, thank you!

apurba said, on April 24, 2009 9:35 PM:

The passcode for t909s is not 0000, i tried a lot but failed

Veronica said, on May 2, 2009 7:09 AM:

Thanks Dave. I have been battling this thing for 2 days and it finally works.

Ken said, on May 20, 2009 12:12 AM:

Great advice about the Motorola bluetooth and Razr Phone. I'm left with two questions though...
1] Will my headset work with my bluetooth laptop using Skype for Internet phone calls, so I don't have to be physically connected with a wired headset?
2] What if my Motorola bluetooth headset had its passcode personalized and it's lost? Will the '0000' still work as well? I can't get mine to work with '0000' and am at a loss as to the passcode that was programmed into it. Can I somehow override it and then reassign one that I'll remember? I'll write it down for safe-keeping!

Deltech said, on June 26, 2009 7:55 AM:

Thanks dave for your advice on set my bluetooth for my motokzkr k1 cell phone

sana said, on July 15, 2009 2:52 PM:

thank you so much that was so quick and easy. i had no problems whatsoever! my dad gave this to me and it didn't have a manual or anything, i had no idea it was that simple.

Carey said, on July 15, 2009 6:04 PM:

Thanks so much! I paired it with my Motorola Renegade but could not get it to work with my Razor. Thanks to your instructions they both work and I can use 1 headset with both phones. How convenient!

Eric menezes said, on August 17, 2009 9:02 AM:

Hi Dave:

I am trying to set up a Motorola Bluetooth headset H710 with a Motorola Razr V3T phone. I cannot get the H710 to have a steady blue light when the call button is pressed for a lot more than 10 seconds.As a matter of fact, I get no light at all when the boom is closed.

Secondly, after various attempts I mamaged to get the phone to recognse the H710 but coversations only work one way - I can hear the caller but they cannot hear me.

Any help with this is much appreciated.

Thanks,

Eric

jasmine said, on August 27, 2009 10:14 PM:

hey buddy very very good hint passcode was a trip u r a guru tks

DEREESHAH said, on September 29, 2009 12:28 PM:

Thank you thank you, i had been trying to pair my samsung bluetooth to my lg lotus. everybody gave me all different codes and yours helped thank you thank you

Ali said, on October 24, 2009 4:41 PM:

After trying many times to figure out how to connect my dad's old bluetooth N136 (no manual of course) to my Razr, I finally gave up and went out and purchased a new bluetooh (Ontario driving laws require handsfree as of the 26th). Well... the sun really does shine on a dog's behind every now and again...because I thought I would try google ONE MORE TIME and that's when I stumbled upon your site. I am now rushing out the door to return the new bluetooth because your instructions were bang on. You saved me $55. THANKS Dave! You Rock.

Nikki said, on October 26, 2009 4:29 PM:

I have an LG Rumor and was able to follow your instructions to connect my Bluetooth after a year of non-use. Thanks so much!!!

jim said, on November 18, 2009 11:07 AM:

i own a rumor 2 cell phone i just got a motorola h700 bluetooth and i cant pair them .what am i doing wrong?

DC said, on November 28, 2009 10:02 AM:

When I try to sync up my bluettoth w/my razr I get no devices found...any suggestions? Thank you!

annette hernandez said, on January 15, 2010 1:07 PM:

I have a Emerson EM600 bluetooth wireless how do I get it to work with my LG Keybo?

BeeBee said, on February 1, 2010 1:52 PM:

Thanks Dave!! I forgot how to pair and also lost the instruction manual with the passkey. YOU ARE AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Struth said, on February 2, 2010 2:28 PM:

No matter whether it's a ringtone already on my new LG GD510 POP or a down loaded one, my in coming call ring volume is very low, I have tried changing my ring volume in profiles and all are on maximum, the phone will play music etc loud but the more I try changing things the quieter it seems to become, any answers greatfully received. P.s. manual no help either.

Patrick said, on February 13, 2010 2:36 PM:

Thanks for the help!! Worked like a charm!!!

Marion said, on February 18, 2010 5:29 AM:

Wow, thanks so much. Can't tell you how many times went over skimpy instructions. No use. Got a new phone and for the life of me couldn't get it to pair. Read your instructions and viola. Every other set of instructions simply said hold and put in discovery mode. Had it said, ten seconds, as you had... Doesn't everyone find most sets of instructions, leave a lot to be desired. Thanks again!

Michelle said, on February 21, 2010 6:31 PM:

Thanks Dave! My sister gave me her Razr and I couldn't figure out how to pair it. Also I forgot what the passkey is. You saved me a ton of time!

Cynthia said, on March 22, 2010 8:17 AM:

Question, please. Can you email me to let me know why it is installed correctly and says "Connected Motorola H3" but then a few moments later it goes off and saying "Disconnected Motorola H3" on my Razr screen? My cell is on full charge as is the BlueTooth?

Suzie said, on March 25, 2010 8:36 PM:

I tried that..That's the way how i do it, but for some reason, my blue tooth on my phone won't even turn on. the blue light thingy u know....and it works on my brother's phone..idk what's wrong with my phone? =/ his isn't a rasor like mine..u know what's wrong with mine?

Tech Mama said, on March 31, 2010 10:47 PM:

Thank you so much! Went crazy trying to enter a pin. 0000 - Wish someone would just put that in a manual!

Shankar said, on April 25, 2010 5:04 AM:

I have a motorola V3X mobile set I just bought a Motorola handsfree bluetooth headset but i am not able to connect my phone with that headset I follow the directions , but the headset is never seen by the V3X. there is no any handsfree options in my mobile . plz send me the solution.

Merry said, on May 5, 2010 9:38 AM:

Dug through everything looking for the code......should have looked here first! Worked like a charm......thx....

hubbysatrucker said, on May 7, 2010 3:06 PM:

Great advice! Worked for me the very first time I tried it! Thanks a million!

Ed said, on May 31, 2010 10:29 AM:

Dave, I, like many others, was also getting frustrated trying to get my device working. Your easy directions worked fine and I am now bluetoothing. Thanks for your help.
Ed

kairm said, on June 4, 2010 11:16 AM:

SIR,
i have motorola razr v3i and i want itunes but in my phone there is no itunes so how can i get itunes software..?

sir please help me
and my email is
kuchkahoo4karim@hotmail.com

plz reply me soon....

David said, on July 28, 2010 12:38 PM:

ive just change phones from moto@ razer v3i to a moto@ v3i dolce&gabbanna you think its same phone ,but my blue tooth headset motorola HS810
WILL NOT PAIR WITH NEW ONE ,but pairs with old one :no prob"

I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

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Can't pair bluetooth headset with Motorola RAZR phone?

Reader Comments To Date: 114

I do have a comment, now that you mention it!

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