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Can't add signature to Apple Mail.app in Mac OS X Tiger?

Is there some arcane magic required to get signatures to automatically appear on an account?

Some of my accounts work fine; some simply refuse to auto insert the signature when I open a new message, even if I completely delete and recreate the signature.

Annoyingly, it's my main business account which it doesn't like :-(


Dave's Answer:

Wow, how bizarre. I agree, something is busted (or at least unintuitive) in Mail's signature system.

First, make sure you have updated to 10.4.1 (go to the Apple menu at the top left corner of the screen, and choose Software Update, then accept any updates shown as necessary). Mac OS X Tiger 10.4.1 had some Mail upgrades, among a bunch of other things.

Inside Apple Mail, to set Signatures, go to the Mail menu and choose Preferences. Select the Signatures icon, second from the right.

Make sure the "Account" is highlighted on the leftmost panel. Don't create the signature when "All signatures" is highlighted, though, as that doesn't seem to work. Instead create your new signature by pressing the small plus sign on the lower left of the middle panel. Edit the text of the new signature in the rightmost panel.

Apple Mail.app signature preferences

At the bottom of the dialog box is a drop down menu, "Choose signature." Make sure the Signature you just created is chosen. Don't choose "None," "Random Order" or "In Sequential Order."

Now, finally, close the Preferences window by hitting the red button in the top left corner, or by pressing Apple-W. Quit mail (Main menu, Quit, or Apple-Q), and relaunch it.

You should be able to choose the new signature when creating a new message now.

Thanks to Michael Clark for his help with this question


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Comments

Thank you for the help, but in my signatures preference panel, the account names do not even appear, but jus the "All signatures". Do you have any idea why?

Posted by: SK at August 29, 2005 5:49 AM

I unfortunately have the same problem of "SK". All that I have available is the "All Signatures" category. My mail account doesn't show up.

Posted by: ben at August 30, 2005 4:16 AM

Re: problems with signatures in Tiger not appearing.

I found that by going to Preferences, Accounts, Advanced, then unchecking the 'enable account' tick box then closing the preference window then checking 'enable account' again the account information appeared in the signature window.

Hope this works!

Posted by: Steve at August 30, 2005 5:58 PM

It worked like a charm! Thank you!

Posted by: Joacim W at September 7, 2005 11:57 AM

I just figured out how to add a signature to my IMAP account. It used to work with the new Mail.app for Tiger, but then they disappeared somehow and I have finally been able to add them. You have to temporarily disable the e-mail account (don't panic the e-mail will disappear temporarily, but it shouldn't go anywhere) and then my account showed up in the signatures box in prefs. It was a weird fluke thing, but only after de-activating the account in Accounts in prefrences, was I able to add signatures.
That worked for me, good luck.

Thanks,
Rishi P

Posted by: Rishi Patel at September 13, 2005 11:52 PM

how do i add a photo or a jpeg to Mail signature in 10.4.1
the icon comes up with the green plus graphic but then springs back to where it came from
any clues?

Posted by: john buck at September 14, 2005 1:46 AM

This worked like a charm. Thanks.

Posted by: nucleotideg4 at October 27, 2005 4:53 AM

nice tip! i had the problem where mail would forget my siganture after a restart. I dis-enabled my account in advanced, then i attributed my signature and finaly re-enabled my account.
hey presto the signature stays put.

Posted by: richard k at February 6, 2006 6:43 AM

Same problem. Different solution. I created a couple of signatures in the "all" category, but couldn't access them in my accounts (I'm using OSX 10.4.4 & Mail). I tried several things in the preferences window, before I finally simply dragged the signature I wanted from the "all" category onto my account name. It worked. I don't know how intuitive this is in an absolute sense, but as a long time mac user, I should have tried this much sooner.

Posted by: kelly at February 12, 2006 3:16 AM

i can verify what kelly said. you can create a common set of signatures, then drag them to whatever accounts you want.

however, i ran into a problem when doing this. after creating a sig and dragging some sigs into certain accounts, i found that when i hit the close button for the preferences window, it would not close. it simply sat there. no beep. no error message. i quit mail. restarted it, tried again. same problem.

finally, after poking around, i tried adding a signature to my gmail account, which was the last of my four accounts that didn't have at least one. then i was able to close the dialog. so i am not completely sure, but i suspect there is a minor bug that requires you to have at least one signature for each account.

i tried going back to the settings and deleting the sole sig from my gmail account just to see if i could reproduce the bug and i could not, so maybe it what happened to me was just some other more obscure bug or preference corruption or something.

Posted by: dduff617 at April 4, 2006 2:54 PM

I made a html page, dropped it in safari, made a web archive, then changed its name to the web archive in my mail prefs and replaced the old webarchive.. which should have made what I created in html my new sig.... but when I try it, it shows a '?', no image but the link works.. SO... can Mail.app display an image in the sig? I am baffled.... Thanks!! NIC

Posted by: Nic Nichols at April 6, 2006 9:25 AM

Maybe I'm missing something,butt...
I have created a .jpg of a signature that I want to appear at the end of emails. I've tried dragging the JPG from my desktop into the signature box on the right (after eliminating the typed-in one I have been using so that the box is blank) and the JPG shows up when I open my email account to send an email out. In interoffice mail it shows up too, but when I send it to my Yahoo acct it shows up as an attachment. Any suggestions that work? thanks

Posted by: Randy Padorr-Black at February 8, 2007 8:55 AM

I have created an image (.gif) to use as a signature at the end of my emails, but it won't drag and drop - why?????? I can't figure out how to attach it to my emails as a signature... can you help?

Posted by: Tamsin Ainslie at February 21, 2007 9:18 PM

I'm also having trouble. I'm running Mail v2.1 and my preferences does not have all the options displayed in your example of the Mail preferences gui...What the hell? Only Account info, Mailbox behaviors, Advanced

Posted by: Timbob at March 27, 2007 11:48 AM

on a recent 'software update' - selected under the upper left apple on my screen -- i lost my mail app as i knew it.
im on a g4 powerbook - lots of memory and constantly updated --
here's the tale of woe:
mail preferences no longer has iconic pictures - i have an older version which offers no signatures, rules, viewing icons -- only a 'fill in the blank' for connection info.? it is frustrating .. and i have no idea of how to fix it - other than re installing system software so the old is back -- but won't i lose it again when i update?
end of my story - except -- additionally -- now i can't quit my mail application when i'm done -- so - i have to force quit to shut down the machine each day

ruth

Posted by: ruth Hollis at April 7, 2007 12:50 PM

When I try to add my signature to an email nothing happens. I have tried to include my signature using Preferences - although the correct details appear for some reason the 'choose signature' box remains grey with the word 'none' showing.
Any suggestions?
Many thanks!

Posted by: Bill at May 9, 2007 12:43 PM

I went to add a signature in Mail 2.1 on OSX 10.4.8 and couldn't find it. So I checked the help file and is says, "File>preferences>Signatures" But when I go File>preferences, I go directly to the Accounts dialog box, and there's no option to select anything other than accounts; no icons for General, Accounts, Junk Mail, etc. What do I have to do to get the Preferences dialog box back to normal?

Posted by: Morgan at July 26, 2007 1:51 PM

hi,

I cannot seem to add a signature to my emails. When i click on mail - preferrences, there is no tab for signatures. Please advise

amir

Posted by: amir at July 31, 2007 3:15 AM

why i use my signature in new email and then i attache some file with email then at receiving side signature comes inside html file. why signature does not show in main email.

Posted by: Aamir at August 23, 2007 3:42 AM

is there a way to attach a graphic logo to the signature so that underneath my emails my logo or graphic appears instead of having to use generic type supplied in the signature section

Posted by: rachel at November 15, 2007 6:19 AM

Here's one for you:
I have several accounts. Some AOL and some a custom domain with hosted IMAP accounts.
I have only two signatures: let's call them MAIN and ALT.
My first account is set to use MAIN as the default and that woks fine.
All other accounts are set to use either NONE or ALT as the default and normally they work fine... except when replying to an existing message! EVERY account uses the MAIN sig when replying no matter what! And if I click on the email address next to "Account: " it will switch to the proper sig... and I can choose ALT from the sig drop down no problem (MAIN doesn't even appear there)... but no matter what I do or what account I reply from, it uses the MAIN sig.
what the heck?
Oh, and I'm running Tiger Mail.
Any suggestions?
Any idea where the sig information gets stored? which file? com.apple.mail.plist? something else?

thanks!

Posted by: justin at December 3, 2007 3:15 PM

DID ANYONE SOLVE THIS (I AM ENCOUNTERING IT TOO):

I went to add a signature in Mail 2.1 on OSX 10.4.8 and couldn't find it. So I checked the help file and is says, "File>preferences>Signatures" But when I go File>preferences, I go directly to the Accounts dialog box, and there's no option to select anything other than accounts; no icons for General, Accounts, Junk Mail, etc. What do I have to do to get the Preferences dialog box back to normal?

Posted by: Morgan at July 26, 2007 1:51 PM

Posted by: Tom at December 23, 2007 8:02 PM

When I opened Mail Preferences, I was only seeing the Accounts window, no rules, no signatures, no compose tabs etc. To fix this, go to Mail and then Preferences, then in the upper toolbar click View, then View Toolbar. Voila! It appears! This has been bugging me forever, and I see that some others had the same problem. Good luck!

Posted by: Kathi at January 27, 2008 8:22 AM

i wanna different styles of my signature.so kindly send me my names signature.....

Posted by: aboubakar at February 24, 2008 5:08 AM

OH MY GOD, KATHI, THANKYOU!
I CANT BELIEVE IT THIS HAS BEEN SOO ANNOYING FOR QUITE A WHILE NOW.
THANKS!

Posted by: FIXED at February 26, 2008 7:17 AM

I have the same problem as Posted by: amir at July 31, 2007 3:15 AM.

My signatures will not show up in my new e-mail account on Mac Mail. First they just would not show up automatically, but then I tried the dis-enable/enable trick suggested and now I can't even select a signature for that account (they appear in preferences, but not in actual e-mail and cannot be selected. This is the only account where this is a problem.

Help!

Matt

Posted by: Matt at February 29, 2008 11:54 AM

I have exactly the same problem as the post "Randy Padorr-Black at February 8, 2007 8:55 AM". I dragged a jpg image into the right hand box, deleted the typed sample signature and it all works as far as my Mac is concerned.. its just that any other person receiving emails from me only gets my signature in the form of an attachment. This is maddening! I am new to Mac and they are 100billion times better than PC's, but when they have a problem, it seems A) completely weird and B) unsolvable. Help!

Cliff

Posted by: Cliff Kirk at May 21, 2008 8:11 AM

If you want full control over your email in Apple mail, logos and CSS styling, go to http://www.createarevolution.com/blog/2008/02/07/creating-an-html-signature-in-apple-mail/

Posted by: Dozza at July 28, 2008 10:02 AM

Thank you Kathi. This has been driving me nuts.

YOU ARE A STAR.

Posted by: Erin at September 3, 2008 11:00 PM

I cant even select choose signature - what do i do then?

Posted by: richard at October 2, 2008 4:50 AM

HI,
Same here, can't even select "Choose signature", only says "none" ,,no other options given. Will continue to try a few more tips from above responses.
Any help appreciated.......Rich

Posted by: Rich at October 3, 2008 2:15 AM

I placed my company logo in my signature, but when I send the e-mail the logo comes up as an attachment, and I don't want people to be able to download the logo..

Posted by: Isaac at October 13, 2008 7:40 PM

Kathi!

Thankyou so much your comment has sorted a nightmare of a problem even apple couldnt solve.

Posted by: dennisthemennis at January 21, 2009 11:34 AM

Hi, does anyone know how to attach a logo (jpeg image) to your signature without the other person receiving it as an attachment? Just the image as part of the signature? Thanks a lot
I use mail for MAC, version 3.5

Posted by: Pepe at May 14, 2009 2:46 PM

Excellent advice. Thank you!

Posted by: Judith van Praag at July 1, 2009 8:04 AM

I have a lot to say, but ...
Starbucks coffee cup I have a lot to say, and questions of my own for that matter, but most of all I'd like to say thank you for all your efforts on this Web site by buying you a chai!

I do have a comment, now that you mention it!









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