Industry guru Dave Taylor offers tech support on technical and business topics, including iPhone, iPod, Microsoft Windows, Sony PSP, cellphones, online advertising, CSS, Web design, business, Unix, Linux, SEO, Mac OS X, and shell script programming.     


Can I change the return address of my MSN Hotmail mail?

Dave, I see that you are an expert on Microsoft's MSN Hotmail service. Can you tell me whether there's any way I can configure my Hotmail account so that when I send mail from that account, it has a different 'reply to' address? That'd be super helpful and keep me with Hotmail!


Dave's Answer:

I'm an expert now, eh? Ah, I guess so, even though I still prefer the simple and elegant Gmail interface over MSN Hotmail.

There is indeed a way that you can configure your Hotmail account so that messages sent out have a different return address, rather than your Hotmail address. Be warned, however, that this won't completely mask your use of Hotmail: anyone reasonably savvy will be able to view the mail headers and recognize that it was sent from a Hotmail account because it'll still have your Hotmail address as the "from".

So let's solve your problem!

To set a different return address, click on the "Options" link in the top right of the MSN Hotmail window once you're logged into your account.

There are a bunch of different choices, but the one you want to use is Message Replies. The result will be the following display:

MSN Hotmail Message Replies
click on the image to enlarge it

The third section shows what you want: simply click on the radio button next to "identify the address below as the reply-to address" and enter your desired return address in the box.

Click "OK" and you're good to go!


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Reader Comments To Date: 153

jordan watson said, on October 28, 2005 6:14 PM:

MY ADDRESS IS NOT VERIFED AND PEOPLE CAN NOT E-MAIL ME AND IT IS ANOYING

chris koplos said, on March 7, 2006 1:25 AM:

Dave- I have tried to find out from MSN and have not been able so let's see if you know the answer. After getting cable service at work and home I did not want to change my email address since it was on my business publications. I asked if I could pay less just to keep the address. I was never able to get an answer that sounded like 'yes.' now the card i was paying with has been canceled but so far i can still get to the address since it is part of hotmail- or because they are giving me a grace period. do you know if i might get away with keeping the msn email address if msn is no longer my IP provider? I only ask because of the whole free hotmail situation. i know this is a customer service question but i can only live chat with them and they paste pages of information that hasn't really answered my question. i haven't tried in a while.

thanks- chris

Dave Taylor said, on March 7, 2006 11:02 PM:

Chris, if your address is something@hotmail.com then last I checked as long as you popped in and checked your email every month or two the account would stay alive forever.

infrangiblee. said, on June 4, 2006 5:13 AM:

well . ><" i`m using gmail and is currently using it on msn . how do i change the way of pressing the INBOX button to "gmail" , because it doesn`t go to hotmail since i`m not applied with it . i also can`t visit other peoples msn space , because mines not a "hotmail" account again . know how to solve the problem ?

samantha said, on June 22, 2006 1:41 PM:

hey i have a msn email can i get a hotmail one to so i have to of them for msn?

samantha said, on June 22, 2006 1:45 PM:

hi i want to emails one to be hotmail and then my msn so send me a hotmail one a christian hotmail address

Linda said, on August 8, 2006 12:11 PM:

I have a similar question to Chris- I have had my msn email account for some time and have it on all my business documents. I decided to move from Verizon DSL to Comcast Cable because of the lack of adequate coverage to my home location. Verizon said that I can keep my msn account for 60 days. How can I keep it longer than that. I currently click on hotmail to access my msn account. Can I continue to do that? Is there a charge?
Thanks
Linda

hotmailheadache said, on August 9, 2006 10:03 PM:

My hotmail account was reset - all my emails were wiped out.Hotmail claims I havent logged in and checked emails for 30 days. So they have been wiped out.But I am sure I checked within the 30 day time frame.

How can I contact someone who can restore back my emails?

I contacted a customer service rep via their online form - but received a canned lengthy reply. Basically they said "no we cannot restore your emails"

I am SURE they must be on SOME server - backup server, quarantine server, something!!!

I cant find a customer service phone number.
Will you help me find someone who'll give me back my emails :-( I have saved precious material related to loved ones I will NEVER ever see again.And to think i can't even see the digital material saved makes me want to die...

HELP!!! Any suggestions? I am happy to PAY them !!!

Robert said, on September 28, 2006 7:21 PM:

HELP!!
Every time I try to log in to my hotmail account recently it says that I have entered my username or password to many times incorrectly and it has locked me out of my account for going on a whole week. I know the lock out period should have ended by now and there is no possible way that I can reset my password, no alternate email registered and security question though I know the answer does not seem to work. What can I do? Any help is a big help thank you.

Peter Norton said, on November 7, 2006 8:45 AM:

I cannot access my hotmail account - My e-mail address is When I try to log in my password is not recognised - I have tried all methods to access MSN but am unable to make contact - I tried resetting my my password but secret answer was rejected - I am now desperately using my wifes e-mail address in an attempt to gain access as I am now locked out of hotmail ! Answer to please

JOANNE said, on January 11, 2007 4:37 AM:

I CANT ENTER THE MAIL WHILE IM IN ON MSN WHAT CAN I DO AS I HAVE OVER 300 E MAILS NOW THAT I HAVE RECIEVED AND I CANT ACCESS IT

alma said, on January 27, 2007 4:50 AM:

For some reason I can't login in my hotmail account. Even when I try to reset my password , everytime secret enswer are rejected. I dont know what else to do, so I decide to ask for help if is possible.
My email address is 'alma_leka@hotmail.com '. Please help me to get password back.
very thanks.

Jennifer said, on February 11, 2007 11:26 AM:

Hello, Dave. I have a very weird problem I need your help with please. For the past 4 or more days, I have not been able to access my msn mail on my laptop, which is a 3 year old IBM thinkpad. Now, I have NEVER had this problem in the past, not with this computer, and I don't think it is an issue with my laptop, cuz if it is, I have NO clue what it is. For easy access, I have my mail page saved in my favorites, and I just click and boom I am logged in most of the time. But for some reason, every time I click my link, or just go to msn.com and click hotmail, I cannot get my mail to work. This weird page comes up, I click the one or two links on it that look like they are for mail, and nothing happens, the page for mail does not load, etc. It is really making me angry. I have been able to access msn mail on other computers but not this one. Internet Explorer might have caused the problem but I checked it and that is not working either. PLEASE help me Dave...I have enough stress in my life without having to worry about this evil laptop breaking down on me. Thanks so much. :)

Jennifer

jim strode said, on February 16, 2007 6:02 AM:

I have a problem, I have jimstrode@msn.com.
I also have a 2nd account, Militiapatriot1@msn.com.
I have a new e-machine, had several problems, had to re-instal msn 3 times, some how, I started getting mail on my 2nd account that is supposed to be on jimstrode@msn.com. I have tried several times to get MSN to fix the problem, what if I removed Militia patriot. would my mail be directed to jimstrode. I have been a customer for 7 years, I am about ready to cancel my account over this. I am very discusted with MSN employs, for 1 thing I can not under stand them, they talk so fast and have a language slang that is impossable for a hill billy to understand.
Jim Strode

courtney said, on February 18, 2007 5:20 PM:

it wont let me cheak my mail on hotmail

Lola said, on February 22, 2007 3:47 PM:

my computer has ome problems and after they
were all fixed I can not access my e-mail at
my msn.site Can you help me?

Leena said, on March 2, 2007 3:43 AM:

Hello Dave

Can you please tell me which MSN Messenger I may use to log in with two different hotmail addresses.

Thanks

Leena

Rita said, on March 8, 2007 10:39 AM:

I am unable to open my hotmail.Have checked my address and itis the same one I have been using for over a year. Please help!

Denise said, on March 26, 2007 8:48 AM:

Hello Dave,

How would you find out if someone blocked you or deleted you on MSN Messenger?

Thank you


Denise

sunday said, on March 28, 2007 4:39 PM:

your cool ok

Jenna said, on March 29, 2007 12:01 AM:

Hi Dave. How do you know if someone blocks you from sending them e-mails or deletes your name from their instant messenger?

dan said, on April 8, 2007 2:06 AM:

my friend fond out what my hotmail password is and changed it how can i change it back

porsha said, on April 21, 2007 11:11 PM:

i have a problem how do i chane my regular msn hotmail e-mail address cuzz i dont like the name so if u could hepl me then would u . i would really appriciate it.

p.s
remember i just wanted to change my name for the e-mail address

porsha said, on April 21, 2007 11:19 PM:

Dave,

I HAve a problem with downloading a msn messanger 7.5. Everytime i search it on my computer and type download msn messanger 7.5 it woould never work it will just give me the old one. So can u really i ,ean really help me and i would really appreciate it
thank you

IQ.Saudi said, on April 25, 2007 12:16 PM:

All of u ,

I have same problem like ( Jennifer and Robert ) said , When i contact msn support they said we will send u rest pass link to e mail ( that u use it to ask him for support )wtever if no alternate email registered ,
They will ask u many Q. about details , Folders , Last e mails and Contacts e mail .
So i do wt they ask and they send me the link to rest my pass. But same error msg.( You have entered username or password to many times incorrectly and it has locked me out of my account ) , So i find that the problem must be one of these :
1- Cookies problem in your ( Laptop/PC )
2- Problem from same MSN sites .
3- New virus or worm .

* Cookies :
Cuz last time u get locked , The cookie save it so when u try again after ((((1 week)))) u must before Login : ( Use New PCs not the same 1 u always use )

1 - ( Use New PC 1 ) to Ask msn support for link to reset your password.

2 - ( Use New PC 2 )to reset password ( Link stay 3 days active .

3 - New password ( save it away and not on PC ).
4 - ( Use New PC 3 ) Try to login .

If u get same problem that ( u use wrong e mail or password ) that mean the problem not in your PC , It's from msn site for sure .

Dave Hope u if some 1 find the way to reactive his e mail to e mail me .

Goodluck aLL.

L.B.Buddhika said, on April 25, 2007 5:51 PM:

Hi Dav,

I have a problem with one of my client's MSN Hotmail. Since I'm not a hotmail fan, I thought It would be better to leave it for a pro like you. My client's problem is that, when she wants to send an email in MSN Hotmail, she wants to see all the relavent as she types in the TO Address box (as an example when she types the letter "A" she wants to see all the addresses pop, those begins with the letter "A" and so on). is there any way I can configure this option? (worst thing is she is Portuguese and uses the Portuguese version and it's Greek to me.

Thanks in advance

afsheen said, on April 29, 2007 3:27 PM:

Hi Dave I have a problem I can't sign in (msn messenger).I forgot my password and can't remember the answer of my secret question either to reset my password can u help.

Thea said, on May 9, 2007 4:40 PM:

Hi. I have the same problem as some above. My entire account was wiped after having it for 5 years. I haven't not checked it for more than 30 days and all my contacts, folders and inbox etc have been wiped. Is there any way to retrieve my information? I have been using windows live mail through hotmail. Could it be a program error?

I appreciate any advice.

Thea

tim said, on May 14, 2007 2:51 PM:

hi im like so many others !!! im recently went throught a break-up that the woman new my password and now that we are not 2 gether she changed my hotmail password tdavis6969@hotmail.com and ive had that account 4 years and have all my contacts on it !!is there any way i can get it back??

Baye Dame said, on May 20, 2007 6:16 AM:

Hello, I want to change my e-mail language into English. I've chosen mistakenly a language I even do not know th name.

Ramiro said, on May 20, 2007 3:53 PM:

I cannot access my hotmail account when I use my Mac OS 9 only, it does not matter wich one of my Macs I use, (I have no problem with my one PC) When I try to log in my password is not recognised - I have tried all methods to access MSN but am unable to make contact - I tried resetting my password but secret answer was rejected - I am now locked out of hotmail at home ! Please answer

k.srinivasan said, on May 24, 2007 5:10 AM:

Hi Dave,
since 2-3 days I am not able to access my email account.Every time I try to log in to my hotmail account it says that I have entered my username or password to many times incorrectly . Ihave been accessing my email regulatly and Ihave not forgotten either my ID or passsword. I ma getting little help from the 'HELP.Can you help me.Alternate email nivassri_ks@hotmail.com

Leah said, on May 29, 2007 9:16 AM:

Hi,

I wondered if there is a way I can find out if some one has blocked me on Hotmail/MSN?

Thanks

paul said, on June 4, 2007 8:18 AM:

i have a problem i have entered into my account and the lanuage has changed from english to spanish i cant read it to change it back

Casey Scott said, on June 5, 2007 11:27 PM:

Hi Dave,

I can't get into my hotmail. I don't remember my secret question or other address. It keeps saying someone has been trying to many times with the wrong password. I always went through my outlook to log on, but it kept asking for my password and saying that was wrong. I can't find a number to MSN and you can't e-mail me back. How long do I have to wait before it won't have that warning/denial sign. Or how can I change it? Can you please post this question and answer me on your own website?

Stephen Legge said, on June 8, 2007 3:42 PM:

Every time I try to log in to my hotmail account recently it says that I have entered my username or password to many times incorrectly and it has locked me out of my account for going on a whole week. I know the lock out period should have ended by now and there is no possible way that I can reset my password, no alternate email registered and security question though I know the answer does not seem to work. What can I do? Any help is a big help thank you.
djbootlegge@hotmail.co.uk

Judy said, on June 11, 2007 8:51 PM:

Hello,

I too have not logged into my hotmail account for more than 30 days and all my emails and folders have dissappeared. Can you tell me how I can get them restored? pLeaseeee
thank you.
judy

thomas said, on June 28, 2007 10:47 AM:

How can i change the language of the email and messanger from german to english!!!Plz

paul boden said, on July 2, 2007 1:59 PM:

hi , I am not able to get into my hotmail account from my mac for several weeks, the page trys to load but then stops short !! , I am able to sign in from other computers tho , any ideas ? , thanks

Tyler Cody said, on July 7, 2007 12:16 AM:

how do i change my hotmail address please tell me

mohammad said, on July 13, 2007 4:01 AM:

hy dave i want to open my hotmail at msn but i fotget its password and secret question what can i do

jaskaran said, on July 17, 2007 5:51 AM:

how to change my msn hotmail password

mari said, on July 18, 2007 7:56 PM:

how can i jet a real email

Lawrence said, on July 18, 2007 8:47 PM:

Hey... When i enter the hotmail to check my mail, it advances to a type of ad and i can´t go back or see my mail... the ads are from the msn services.. please help

lee said, on July 30, 2007 3:38 AM:

please help me i have forgotten my msn password and my secret answer and i do not have an alternate email address to send the reset password to i really need to access my account because i didnt make a copy of my contacts and i dont no any of the addresses 1 of my best firneds has moved away and all i have to keep intouch is email! please help me

Marie said, on July 31, 2007 3:06 PM:

Dave !!!!

HEEEEELP ME PLS, in my work blocked my MSN, I'm trying to find the way to enter in but I can't =( the last week we lost IMO.IM, and IMTATA.COM PLS PLS HELP ME and my friends we are desesperad.

Cheers Marie.

Gopson said, on August 1, 2007 11:57 AM:

My hotmail account was reset - all my emails were wiped out.Hotmail claims I havent logged in and checked emails for 30 days. So they have been wiped out.But is not in the 30 day time frame.

How can I contact someone who can restore back my email

monika said, on August 17, 2007 2:57 PM:

how can i change my password???

Jessica said, on August 17, 2007 9:30 PM:

Hii I have been having the same problem as everyone on this. Every time I try to log in to my hotmail account recently it says that I have entered my username or password to many times incorrectly and it has locked me out of my account for going on a whole week. I know the lock out period should have ended by now and there is no possible way that I can reset my password, no alternate email registered and security question though I know the answer does not seem to work. What can I do? The email that doesn't work anymore is jwessica_valentino@hotmail.com

You can reach me on this one if you can help : jennifer_5000@hotmail.com

THANKS!!

GothicGurl said, on September 1, 2007 12:29 PM:

hi, someone have stolen my email and locked and i dont know how to get it back can you help me get it back :(.. I really hate hackers who just enjoy to steal other's email :@. If u can help me get it back then send me an email to my other email account f_darksoul_f@hotmail.com :)

thnx

garry said, on September 3, 2007 1:03 PM:

having problems resetting my msn password.


please help?

yary said, on September 12, 2007 3:21 PM:

i can't acess to my mns mails

Heather said, on September 19, 2007 5:08 PM:

I can't get on my Hotmail to chat with other.I can only get on Window Live.

Melody W said, on September 22, 2007 8:46 PM:

Dearest Dave,
I have moved to an area where MSN (or any other DSL provider...for that matter) is NOT available! I can still log into "my MSN" and of course my e-mail via Hotmail. But what I am really needing is "My Favorites". Is there any way to retrieve this information and if there is please tell me how. For right now, we have downloaded Earthlink dial-up to my computer. Please help!!!
Thanks!
Melody

jessica said, on September 25, 2007 2:09 AM:

hi Dave

I need help plz.I want to know who blocked me.It's so important to me.OK.BYe 10x a lot.ANd plz reply.

mohamed said, on September 29, 2007 5:39 AM:

i don't get hotmail page, every time i search for it, the error that the server was reset displays, and when I login at my yahoo, i can only read email but same error message appears when i want to reply. Can any one help me

Jennifer said, on October 3, 2007 1:20 AM:

I tried logging in too many times into my Hotmail account yesterday so I waited until today to log back in and it still says I've tried to many times... how long will it be locked for and is there any way around this? Thanks :)

Amanda said, on October 5, 2007 2:23 AM:

this is great

vickie said, on October 13, 2007 2:22 PM:

when i signed up with my space it said enter your hotmail email address and i gave the wrong email adress i put @hotmail.co.uk when it was ment to be hotmail.com myspace are sending things to the wrong email address and i can not use myspace until i enter the code that they have sent to the wrong address i can not use my new email address until i enter this code so what should i do !!

Zenith said, on October 16, 2007 8:44 PM:

How can I change window live Hotmail to be regular Hotmail?

Thanks for your answer

Em said, on October 28, 2007 4:08 PM:

hi is there a way you can find out if someone has blocked you on msn hotmail-instant messanger?

adan said, on October 29, 2007 1:04 PM:

well that is nice

kay said, on November 12, 2007 9:22 AM:

how do i delete a hotmail address after making a new 1

Violet said, on November 13, 2007 8:35 PM:

I tried logging in too many times into my Hotmail account yesterday so I waited until today to log back in and it still says I've tried to many times... How long will it be locked for and is there any way around this? Thanks :)

LAurel said, on November 23, 2007 1:30 PM:

Hi Dave,

Everytime I try to log into myaccount it says that I have tried too many times with the wrong password and I forgot my secret question.

Help

Stuart Davidson said, on November 24, 2007 4:59 AM:

Hi Dave,

Everytime I try to log into myaccount it says that I have tried too many times with the wrong password and I forgot my secret question.

How long should I wait???

Haley said, on November 25, 2007 3:05 PM:

It will not let me get on my account. Why?

behare said, on November 29, 2007 10:57 AM:

hi dave i write of my friend's msn how can i find my password because I can't sign in please tell me bb

Niki said, on December 21, 2007 7:47 AM:

how do i change my MSN Messenger password, without having to access that email account? As my email account isn't valid anymore and i don't want to start another email account and re-add my contacts

melissa said, on December 26, 2007 5:21 AM:

i was not on the computer for 2 weeks and it seems my old hotmail address was deleted. i created a new one, the same one actually, but lost precious emails. someone said that msn had problems and dumped all hotmail addresses, so now all my other sites that i used this email to long into no longer recognizes the email address. can you tell me what is going on

Nivetha said, on December 29, 2007 3:11 AM:

Hello Dave,

I have forgotten my Msn Hotmail mail password and my secret answer, and I do not have an alternative email address to send the reset password. I really want to access my account.
Please help me.....

nabo said, on January 19, 2008 9:11 AM:

Dear Dave
Pls I can stil log into my account but I cant change my password vits always rejecting it as the wrong password.I thaink my account has been hacked but the guy is obviusly waiting for an opprtunity to strike .Anm I wrong ? And if Im right what should I do?
Thaks

Vanna said, on January 31, 2008 5:54 PM:

i forgot my msn can anyone help me?

stacey said, on February 19, 2008 3:14 AM:

my password for msn has expired and ive forgotten my password and secret question answer, so i cannot get into my emails to get reset instructions.is there a way to open email?
thank-you

can said, on March 13, 2008 5:26 AM:

hello:
How can I open my account msn.Because I forget my password and secret question for reset.Msn company didnt help me.İs there any way to open it again and get it back.
Thanks

huixin said, on March 15, 2008 9:49 AM:

i had the same problems thereHow can I open my account msn.Because I forget my password and secret question for reset.Msn company didnt help me.İs there any way to open it again and get it back.
Thanks

Pat said, on March 18, 2008 4:00 PM:

help help please someone help me i dont remember my password and my scaret question for my hotmial please some one help me I have important mails to check please help

dimas said, on March 27, 2008 9:55 AM:

hi dave,

i have been having problems with hotmail. it seems every time i send an email the recipient only receives a blank page?

Anthony said, on March 28, 2008 12:34 AM:

Hi Dave,

You do seem informed.

Here's a problem you may or may not be familiar with, but which I'm quite sure constitutes a major flaw (unless I'm missing something):

I set up my Hotmail account years ago, in London. I'm now living in SE Asia and, while I can use my email account perfectly well, Windows Messenger seems to presume that I'd prefer to interface in the regional language.

Particularly, when attempting to edit my Hotmail account details I am taken to a settings page in Chinese (which I cannot read). No matter how I try, I cannot find a way to select English.

I will start by logging in to my account, select "Options" and then "View and edit your personal information" which takes me to the Chinese language page.

The first problem, with Windows Messenger (or Windows Live, to be specific) can be remedied, but there seems no way on earth to alter one's account information in a language other than that of the local region. Is this an oversight by Hotmail?

Any advice or insight you may have would be greatly appreciated.

akarana said, on April 11, 2008 11:23 PM:

hi dave,
there um my mum has been trying her hotmail address to get in but its not letting her sign in she ant used it for about 5-6 mounths would you no whats wrong why she cant get in?

Ranzeet said, on April 14, 2008 8:44 AM:

Hey, can I find who has listed me in windows live hotmail blocked senders???

sarah said, on April 16, 2008 4:53 AM:

i cant get into 1 of my msn hotmail
it wont let me in and wen i want to change the pass with out riting it it wont let me it says hotmail not available i dont get this and i need ur help
ok thnx

jordi said, on May 8, 2008 9:26 AM:

my hotmail page is in spanish. but i wants to change it in english.

jonty said, on June 4, 2008 1:02 AM:

whenever i send an email, it comes up as from General jonts (because when i set up the account when i was about 8 i thought that was really cool). i now realise that this accounts for 90% of my mail being deleted as everyone thinks i'm some sleazy site trying to email them. how do i change this?

Tiffiny Duncan said, on June 25, 2008 10:23 AM:

I was recently locked out of my hotmail account for entering the incorrect password to many times. How do I reset it if I can't remember any of the other info it requires, and how can I send it to another e-mail. If you can help, please send all correspondance to the above listed e-mail.

Thank you.

wensel said, on July 5, 2008 12:50 PM:

hi dave how can i change my password . i can't go to my mail and msn , because the systeem don't apcet my password any more what i must do ?

KERENSA JENSEN said, on July 21, 2008 12:20 AM:

Hi how are you? i was wondering if you could please help me with my hotmail/live account. i don't know what i have done but it won't let me get into anything. i go to my secret question etc.....no luck you name it i have done it and i have been going mad for the last 3 days as i need to use it desperatley. I have given you a friends email address as i can't access my own and was wondering if you could help me thank you for your time.
Kerensa.

joe said, on July 29, 2008 8:39 AM:

Hii I have been having the same problem as everyone on this. Every time I try to log in to my hotmail account recently it says that I have entered my username or password to many times incorrectly and it has locked me out of my account for going on a whole week. I know the lock out period should have ended by now and there is no possible way that I can reset my password, no alternate email registered and security question though I know the answer does not seem to work. What can I do? The email that doesn't work anymore is lovely_damdooma@hotmail.com

You can reach me on this one if you can help : alpatchino5@hotmail.com

THANKS!!

Teri said, on September 10, 2008 11:27 AM:

My friend found out my windows live messanger password, how do i restore my old password because i cannot get onto my msn

matthew hunter said, on September 12, 2008 3:59 PM:

hiya i was wopunderin tht progaramme at the top i was wounderin if u could send me the link so i can down load it a hacker got in to my account nd changed me secret password but thn said last night he wouldnt hack my new 1 coz i had a talk with him he said he will leave me nd me m8 nd my ex alone plzzz write bk twinny-haych:hotmail.co.uk
asap plzzzzzzzzzz

Martin said, on September 23, 2008 10:11 AM:

how long does a windows live id lockout last ??

i registered on windows live years ago and have changed email address twice since then so forgot my password

unfortunately i left a rather vague secret question and got it wrong 3 times

dana said, on October 21, 2008 9:34 PM:

Hi Dave,
Can you tell me if there is a way to know if another hotmail user has blocked me from sending them emails?

K said, on November 8, 2008 7:18 PM:

I have just recently been denied access to my hotmail account. I enter my info and it sends me to a page saying "We're unable to retrieve information for this page at this time. We're sorry for the inconvenience, please try again later." with a button stating "Sign into windows Live". What is going on???? I run a business through this account and I am in big trouble. PLEASE HELP. Thank you.

deana said, on November 9, 2008 5:39 AM:

hi dave i have changed my password recently and cant remember what i chnged it too. my secret question is not the one i thought it would be and my alternate e-mail is one that i dont know how do i get back into my e-mails there are very important work documents on there?

Barbara Schacter said, on December 16, 2008 8:32 AM:

Hi,
I cannot log onto my MSN Hotmail site! Please help. Barbara S.
(PS I don't know what an url is.)

huda said, on December 20, 2008 9:27 AM:

plz i want to change my hotmail password and i ahve forget my secret question also so plz help me mail me

mohamed said, on January 24, 2009 11:09 PM:

hiiii
i have a hotmail address
the problem is that i forget my e-mail address
and still have my password
can i get the e-mail address
thanks

Nathan said, on March 12, 2009 5:31 PM:

I have a question.
A friend of mine cannot enter their hotmail. It says that they have tried to enter too many times. When they click on the option to recover the e-mail addy it says that it has sent the information to the same address.

???? how can we fix this, and why would they even offer the option for password recovery on an e.mail account with a lost password.

mossai said, on March 14, 2009 1:44 PM:

hai dev plz help..my frd has a another msn accnt.how can i know that accually the account is active or not.plz help me

John Tucker said, on March 16, 2009 10:02 PM:

Recently I set up Netzero Highspeed at my home location. I have had my hotmail account for several years, however I am unable to access hotmail from home. I can access hotmail at work were a broadband connection is available yet when I try from my home location it appears that I am unable even to get to the login section at msn. Is there some setting on IE that I need to change. I am not getting angry just confused?

Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!
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