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Should I buy an Off-Lease Computer with an empty hard drive?

I'm considering buying a computer on eBay that has a completely empty hard drive. The eBay seller is selling a bunch of these computers and the description says that they are "off-lease." Are off-lease computers okay to buy? Will the computer work if I just install Microsoft Windows on it? How many times am I allowed to install a single copy of Microsoft Windows that I' I own?


Dave's Answer:

Some companies lease computers for a specific number of months instead of buying. At the end of the lease, typically a couple of years, the company returns the computers and other leased equipment to the leasing company. Off-lease computer hard drives are generally erased or removed completely from the computer to protect confidential data. When you see someone on the Internet or eBay selling a bunch of computers that are the same model and are a couple of years old, they're probably off-lease computers.

Before you buy, be sure you understand the terms of the sale. For example, what is the general condition of the off-lease computer that you want to buy? Will the seller allow you to return it if it is not in the condition advertised or if you can't get the computer to work? Does the seller have a good reputation or a high feedback rating if you're buying on eBay?

If the seller is including a system restore disk or an operating system disk and driver disk, that's great. You're in luck! You'll probably need only to start the computer with each of the included discs and follow instructions on the screen to restore the computer's hard drive to it's original factory condition.

If the sale includes no disks at all, which is typical for off-lease computer sales, then you'll need to do a little bit of digging to find the software drivers and the correct operating system for that particular computer. Off-lease computers are often sold with a Microsoft Certificate of Authenticity (COA) sticker intact somewhere on the computer's case. On laptop or notebook computers, the COA sticker is on the underside.

The Microsoft COA sticker describes the originally installed operating system, but even more importantly, the Microsoft COA sticker includes a valid unique Product Key that will allow you to legally install a new copy of Windows even if you've borrowed the Windows discs from someone else. You may want to confirm with the seller that the computer includes a Certificate of Authenticity or Sticker that includes a valid Windows product key.

Windows OEM software

You're not likely to get any of the original operating system or software driver discs by contacting the manufacturer, but you may have some success borrowing the original discs from someone else who owns that particular computer. My favorite method for getting specific software drivers is to perform an Internet search that includes the brand, model, and the word "drivers." For example, a typical search term might be: "Compaq TC4200 drivers":

off lease computer 1

Personally, I trust only manufacturer's websites for software drivers and I tend to avoid all the other questionable driver sites listed in the search results.

Buying a computer with an erased hard drive can be an excellent bargain if you have the patience to find the missing software and the time and skill to install the correct operating system and drivers.

Chuck Eglinton blogs about technology and gadgets at ChuckEgg.com and his popular eBay Sniper website, Bid Robot, can help you win more eBay auctions and pay less for the items you win.


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Comments

To answer the Windows question, if you have a legitimate copy of the Windows [insert version] installation media, your purchase entitles you to one installation.

What Dave mentions above is considered a separate license from the one purchased with the installation media.

Given your scenario above, combined with my additions, you have a legal right to install the OS on two computers.

Posted by: Chrystoph at March 20, 2010 10:09 AM

Hi, Although your comments on the warranty are generally correct. The re-marketing (sale of ex-leased computers is a BIG business as most corporates lease rather than buy.

Reputable leasors (leasing companies) will not normally sell to an individual and use companies to sell wipe, clean and sell on their behalf.

In Europe (EU) there is a requirement that the seller (if a business) should give the legally required minimum warranty (ie a year in the UK). Although this varies between countries, it's worth checking your rights.

In addition, since circa Windows XP, the Microsoft COA is linked to a specific PC, not an owner. So in theory every PC starts life with a COA.

However different leasing companies have different policies on whether they sell with the COA intact. In addition, most lease customers are so big that they have a corporate agreement with Microsoft - ie they can save money by NOT acquiring the PC with a COA.

The other issue is that (again, in theory) the lease customers can transfer the COA (via Microsoft) to a new PC (although most don't bother).

The botom-line is that if there's a COA you should be okay, but check it first.

BTW If anyone is interested (due to a legal ruling) in Germany, all ex-lease PCs are supposed to be sold with a COA so look at the German re-marketing companies first - although if it's a laptop then it'd probably have a German keyboard.

I hope that that helps.

Posted by: David Woodroof at April 10, 2010 7:53 AM

I have something to say, now that you mention it, but ...
Starbucks coffee cup I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you for all your efforts on this Web site by buying you a cup of coffee!

I do have a comment, now that you mention it!











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