Where can I get my broken Sony PSP fixed?

Help! My kid sister sat on my Sony PSP and broke the screen. Is there any hope for me? I mean, isn't there somewhere I can get my PSP repaired or fixed other than Sony itself?

Dave's Answer:

I'm impressed. As far as I can tell, you haven't actually crushed your sister, even though she's clearly going to cost you some major bucks fixing your Sony PSP.

Up until a week ago, I have to admit that I'd have just said "you're out of luck: you have to send it to Sony and hope for the best" but a few days ago I bumped into a site called TechRestore and it turns out that they have just the service you want:

Their PSP Screen Repair Service charges only $79: "Our flat-rate PSP LCD screen repair includes everything you need to get your PSP back up and running as quickly as possible. Once we receive your PSP, we will install a brand new replacement LCD screen within 24-hours and send your PSP back to you via Overnight courier."

Cool, eh? TechRestore also has a couple of other services that those of you with bad PSP batteries or just need a new PSP battery will want to know about their PSP Battery Replacement Service. For less than $25, they'll give you a brand new rechargeable battery and send your PSP back the next day.

Finally, one more service to highlight: If something's busted or broken with your Sony PSP, TechRestore also has an Overnight PSP Repair Service: "If your PSP has suddenly died, has no video, won't turn on, won't read discs or some other malady, we're here to help. For general PSP repairs, use our Overnight PSP repair service that includes everything you need to get your PSP back up and running as quickly as possible."

Anyway, the good news is that you have options. If not, you can always just go to Sony Consumer Services, where you'll learn that:

"For technical assistance with the PlayStation 2, PS one, or PlayStation in the U.S. & Canada, please contact SCEA Consumer Service at 1-800-345-SONY (7669) Monday - Saturday 6:00 AM - 8:00 PM PST and Sunday 7:00 - AM 6:30 PM PST in order to thoroughly troubleshoot your problem and for us to assist you."

In any case, good luck getting your PSP fixed and be cool with your sister. It was an accident. Say that a few times more, just in case.

Note: The links to TechRestore are affiliate links: if you use one of their services through my link, I'll make a small commission on the transaction. This helps me keep the digital lights on here in the office and is appreciated. If you'd prefer not to use my affiliate link, please just go to TechRestore.com directly for help.

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Categorized: iPod, Sony PSP and MP3 Player Help (Article 6871, Written by Dave Taylor)
Tagged: broken psp, psp fix, psp repair, sony psp
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Reader Comments To Date: 128

Henry Passion said, on September 30, 2006 5:05 AM:

What about if this PSP have a problem overseas how can you get the problem done i am an engineer and i have alot of psp that was in my office which i am unable to get repaired for my customers and which i am looking for a solution to it , I dont know what you can help me about this i am in Nigeria and i have the number of 15 psp with Different problems which want to repair what can you do to this maybe there is a solution

Donny said, on February 16, 2007 1:12 PM:

i need help with my psp!!!

it works fine until i put a game in it and then u see the loading icon at the botton right of the screen but the game doesnt load it just stays there loading. i already tried with 3 different games so its the psp, also tried to take the battery wait a while and then put it back, but still no good...

Alex Cohen said, on February 21, 2007 6:45 PM:

how to fix a broken psp ( downgraded and bricked)

aaron odonnell said, on February 28, 2007 2:45 AM:

my psp will not turn on if i charge it will only charge for o min

Ninja said, on March 19, 2007 7:56 PM:

Henry, you have to go to Sony

Donny, send yours in

Alex, bricked PSPs are gone forever

aaron... cool psp

Colin said, on March 31, 2007 3:40 PM:

i really need help with my psp. it works perfectly fine, except for the fact that it wont play any of my games. when i put a game in it just has the downloading sign on the bottom and doesnt do anything. i've tried all troubleshooting stuff but i still dont know whats the problem. how can i fix this?

McbadmaN_MehdI said, on April 2, 2007 5:05 PM:

yo i hav a 3.10 psp but i got dis friend called (jimmy) and he will swap me his 2.8 psp for my 3.10 and he doesnt no anythin bout homebrew or hacking or iso/cso or anything bout psp.

LOL DUMB

brandon said, on April 11, 2007 11:26 AM:

hey my friend gave me his psp and the screan is broken and i need some one to fix it and how much will it cost

Safiyah said, on April 16, 2007 9:21 PM:

I got my psp back broken the black and silver part. I need to get it fixed because I can't play my games. Do you know where I can get my psp fixed?

ken said, on August 16, 2007 6:28 PM:

i cant turn on my psp, the green light is on but no action on the lcd screen. wat would be my problem and wat would i need to do or get to fix it. thanks

fpsp said, on September 18, 2007 7:01 PM:

SONY sucks!!! there rep suck to, i will no longer buy anything from sony again. My psp brick also

masterx said, on September 26, 2007 7:21 AM:

hey umm I dont know what happen to my psp like when ever i put a game in it takes really long to start and it doesnt it sayss cannot read but my psp is in perfect condition i never dropped it or anything and my games are really clean why cant psp read the games ??? and it also makes a wierd tick tick noise when i put the game in why doesnt it want to read the game?????

antoniowilliams said, on October 28, 2007 8:44 PM:

my sister psp is broken it look ok but it wont come on

Juan Olivarez said, on November 7, 2007 7:11 PM:

My psp Screen gets frozen what is wrong with it.

jr rivera said, on November 10, 2007 11:32 AM:

my psp wont turn on so what can i do with it

Joshua said, on December 5, 2007 9:36 PM:

my little sister punched the screen and when u turn it on, it has a big black spot that covers almost the whole screen it also has a crack on it. you can still hear everything but you can't see it.

Shawn Warner said, on December 19, 2007 7:20 PM:

my psp wont load any of my games how or where can i get it fixed

jack gallagher said, on December 21, 2007 3:30 PM:

my psp screen is black even when the power button is on what should i do

JORDAN said, on December 27, 2007 8:59 AM:

I DROPPED MY PSP A FEW TIMES AND IT WILL COME ON BUT WERE YOU PUT THE GAME AT, THAT LIL BALL THAT READS THE GAME WONT READ IT

sara said, on January 7, 2008 10:34 PM:

my sons psp scrn brok it looks cracked and and blue is it still fixable

saini said, on January 17, 2008 2:24 PM:

ok i was cleaning my psp and i was using glass cleaner and the liquid go into he psp so after that it light start to flinch and then it stop working. Now it was not working can yo tell me what is wrong

David said, on January 19, 2008 11:58 AM:

My psp does not recognize the memory stick sometimes…. Sometimes it’s working then all of a sudden the memory stick does not appear. Or when I am listening to music all of a sudden it says ‘’track cannot be played’’ and my WLAN led stats blinking rapidly and seems that it’s working or reading a file but it’s not doing that. I have to take out the memory stick and put it in again. To work again but will do it regularly and now its getting on my nerves.

Please help!!!!!!!!!!!!!!!!!!!!

And tell me what I need to replace and how I can fix it!!!!!!!!!!!!!!!!!!!!!

jon said, on January 20, 2008 9:48 PM:

ok ppl if ur psp is bricked it is possible to save it. If you search for some unbricker programs on google you will find some, you just have to be careful.

johnny said, on January 26, 2008 6:21 PM:

hmy psp wont load any game i bought a new game and it still didnt work...please help me

Hassan said, on February 4, 2008 2:28 PM:

when i turn on my psp the green light comes & then i charge it the light still comes but no action appears on my LCD Screen i put in a new game Nothing comes up & then i tried taking my battery out & putting it in & Tht doesnt work either what do i do?

Esteban said, on February 16, 2008 11:51 AM:

my sps is broken from the screem

david said, on February 18, 2008 2:11 PM:

my sister and i have gotten into an arguement....i took her valueables and broke them,obviously she took my psp and threw it to the ground....it broke it into 5 or 6 pieces. i got it to so it can work but i acidentally lost a chip. i noticed that my psp was not portable anymore. so now i think that chip was so it will make my psp portable....how can i get it fixed?

matthew said, on February 18, 2008 3:23 PM:

The buttons under the psp screen dont work.When i try to adjust the volume and brightness the screen goes black.Then if i try to go onto the internet it sometimes goes on then quickly exits and i cant get on the web browser.What is wrong with it?

sierra said, on February 26, 2008 6:46 PM:

i have a sony psp and when icut it on its craked

jaquan said, on March 8, 2008 10:51 PM:

my psp power light comes on but not the psp,but then the light goes off even with the charger.....

Draven said, on April 5, 2008 1:01 PM:

My psp fell on the ground and it don't play games or movies please help me!!!!!!!!!!

Rashad said, on April 6, 2008 1:35 AM:

my brother's psp's screen is crack could somebody help my brother

craig said, on April 16, 2008 2:06 PM:

my down bott is keep going down

dm646 said, on April 18, 2008 11:58 AM:

it is possible 2 fix a bricked psp its called pandora

Bosnug said, on April 21, 2008 9:54 PM:

You can get your PSP repairs done for a lot cheaper than Sony and most websites on eBay. Just make sure they have good feedback.

Mexican_warrior_23 said, on April 22, 2008 11:01 AM:

My PSP start button is broken and when ever I go to quit the game the home button is stuck PLEASE HELP ME!!!!!!!!! I'M DYING TO PLAY MY PSP BUT IT IS STUCK PLEASSSSSSSSSSE!!!!!!!!!!!!!!

Eoin said, on April 27, 2008 2:16 PM:

When i turn my psp on the power lght comes on for avout 2o seconds but nothing comes up on the screen do you no wats wrong?

juan thibodeaux said, on April 27, 2008 7:18 PM:

I would like to know who am I sending the payment to? Also do you have a refund policy if you cannot fix it? Maybe the real question is your terms and agreement?

nigel said, on April 28, 2008 12:04 PM:

i need help my psp screen is broken and i love my psp this was my first and i dont want to throw it way HELP

zack said, on May 7, 2008 3:52 PM:

My mom ran over my psp and it is completly broken. The screen cover fell off, the back of it broke and every thing came out. What do i do?

Dave Taylor said, on May 7, 2008 6:35 PM:

Nigel, Zack, etc., I'm sorry to say this, but sometimes electronics get sufficiently broken that there's really not much you can do to fix it and buying a new one really is the cheapest and easiest solution. Sounds like Zack, you in particular should probably work with your Mom to figure out a way to replace it. Nigel, I'd call the repair company I write about on the top of this page: they might well be able to fix your screen for less than a new unit, but that depends on the state of the rest of the PSP. Either way, good luck to you both!

andrew said, on May 12, 2008 8:08 PM:

what is wrong with my psp if it does not play the disk that i put in

coral said, on June 15, 2008 3:00 AM:

hi wonder if u could help first of i have two psps that are broke 1 The left / right on the digital control doesnt work all the time could this be fixed and easly? also the main menu comes and goes sometimes while playing on the 2nd 1 can this be fixed at all? many thanks coral

drew said, on July 10, 2008 8:31 PM:

my psp dosen.t read my umb

malik said, on July 12, 2008 9:25 PM:

i need to find out if my psp still has a warrinty

aaron said, on July 14, 2008 7:56 PM:

my psp broke yd the start button is broke so it wont start

jacob said, on July 18, 2008 11:08 AM:

if ur can really fix my psp that will be tight i wanted to know where is your locatins? and for how much

Taylor said, on July 21, 2008 4:07 AM:

yeah when i press start on my psp nothing happens. and if it works, if i move or press any buttons it turns off..and if u shake it something rattles inside..

kelly said, on August 26, 2008 2:35 PM:

i could hear the game spinning but it wont play but everything else works ?

Eduardo said, on September 4, 2008 10:54 PM:

my psp was dropped the inside of the screen is cracked, and needs to be looked at.

Cam said, on September 25, 2008 8:15 AM:

My psp is broke the start button is broke and it wont turn on

Nan_C said, on October 9, 2008 8:37 PM:

My psp screen goes black and i wont be able see nothing but i still hear everything what the promblem?

heather said, on November 6, 2008 2:02 PM:

i need help my psp broke and i dont where to get it fix

rohan said, on November 11, 2008 12:45 PM:

i just want my psp fix i miss play it can you fix

Srikanth said, on November 17, 2008 3:09 AM:

menu in my psp is damn slow .But, the game worked superb.As i switched it off.. itz not get ON after that time.wat might be da prob?

jarron andy said, on November 22, 2008 2:54 PM:

my psp won't turn on or charge , no lights are showing any sign of life what should i do?...... because i'm getting frustrated with it and it won't long untill my psp will be making friends with my trusty old sledge hammer!, so help plz

Tylor said, on December 27, 2008 7:45 PM:

I accidentally turned my psp off when it was doing a system update and it said specifically not to turn it off. And it now wont turn back on. The small green light on the bottom right will come on but nothing else. where exactly can it take it to be fixed? Is there anything i can do or does it need to be repaired by someone else? Ive tried charging it, still wont work'. please answer my prayers. i don't know how long i can live without it.

rose said, on December 28, 2008 12:42 AM:

I accidentally turned my psp off when it was doing a system update and it said specifically not to turn it off. And it now wont turn back on. The small green light on the bottom right will come on but nothing else. where exactly can it take it to be fixed? Is there anything i can do or does it need to be repaired by someone else? Ive tried charging it, still wont work'. please answer my prayers. i don't know how long i can live without it.

paige said, on December 28, 2008 8:12 AM:

ok how much would it cost for my analog stick, my door, and sound to be repaired without the shipping fee ? please can you help me

michael farnon said, on December 29, 2008 4:49 AM:

ok so people whos psps are not loading up umds you should check the laser because sometimes it moves slightly to the right do not put your finger on the top of the laser put you finger on the side and move it as much to the left as possible

dr.coool said, on December 31, 2008 4:53 AM:

plz...my psp memory chip is broken and i really need some help how do i fix it or should i buy a new one plz reply!!!

jademoon said, on December 31, 2008 2:05 PM:

my psp iz in a ok condtion but when i drop it one time it wont play my games anymore. it says cannot read the disk or a blue screen pop up,i don't hav money 2 take it in 2 get a repair, soooooo i need someone to tell me how to do it plz i need ur help thank u

Pete said, on January 2, 2009 7:20 AM:

My PSP power light flickers but will not power up
it will charge and it will do the same with the charger can come one help me THANKS PETE

Pete said, on January 2, 2009 7:21 AM:

My PSP power light flickers but will not power up
it will charge and it will do the same with the charger can come one help me THANKS PETE

marvin said, on January 11, 2009 7:53 PM:

what if my memory stick wont work for the psp

Alan said, on January 13, 2009 6:55 PM:

PSPNurse offers alot of repairs and some parts for alot cheaper than Sony and TechRestore. Hope this helps.

HellaAwsome13 said, on January 15, 2009 12:50 PM:

lol my PSP's screen cracked because I droped it 4ft off the groun on carpet......does that mean somewone other then me has droped it before?

naomi said, on January 30, 2009 9:17 PM:

i was playing god of war download i got from the playstation store off of my psp an the game froze then my screen went black it will turn on but the green light is the only thing that will show the screen wont come on i tryed charging it got a new batery i tried alot of stuff how can i fix my psp

benson said, on February 9, 2009 3:53 PM:

my psp screen is crack

mario said, on March 1, 2009 9:00 PM:

my psp went to the washing minegne in won;t work

paul henry said, on March 5, 2009 12:41 AM:

my sons psp will not come on even tho it is fully charged and showing a green light, please can you advise me on how to fix it or maybe send it to yourself to fix it, many thanks

cameron said, on March 19, 2009 4:39 PM:

once i put a game or movie in it wont read the disc what sould i do???

matthew scott said, on March 21, 2009 1:44 PM:

i am looking for psone parts,basically the gray cable 7.5v,to the rear of it.

Joshua Moon said, on March 26, 2009 7:12 PM:

when i turn on my psp the green light comes & then i charge it the light still comes but no action appears on my LCD Screen i put in a new game Nothing comes up & then i tried taking my battery out & putting it in & Tht doesnt work either what do i do? How can I get the game to work correctly again?

XIII said, on April 11, 2009 8:29 AM:

Sir Dave, I got a problem about my psp. When im about to start a game, it shows me the intro screen of the game. But afterwards if i played it its shows me black screen then most badly the psp automatically shuts down.... sir please reply through my email, I really appreciated your feedback...

jrod said, on April 29, 2009 10:54 AM:

my back of my psp will not close HELP MEEEEEEEEEEEEEEEEE

James said, on May 15, 2009 5:24 PM:

Bummer dude. sadly my screen just broke as well. i took it out of my backpack and found that i had accidently crushed it.

found this ausome do it yourself site, a little risky but much cheaper. you can buy a new screen for about 30 bucks, and then it is pretty easy from there. if you have ever downgraded your psp, it shouldnt be to hard.

http://www.consolezombie.com/PSP/PSP_Screen_Installation.html

good luck guys! email if you have questions.

mike said, on May 16, 2009 7:09 PM:

my joystick is messed up!! whenever i try to play a game, it just goes in circles. is there anyway i can send it back to sony or fix it?

daniel said, on May 18, 2009 7:06 AM:

my psp dosint wot to turn on

andrew said, on June 10, 2009 12:28 PM:

i was updating my psp and then my battery came out i put it back in and tried to turn it back on but that did not work and then i put my charger on my psp and then a orange light came on

hadi said, on June 18, 2009 2:14 AM:

dear dave

my psp system firmware is 4.01m33-2 when i heard about the 5.00m33 firmware.So i decided to change, when i download the 5.00 update on my psp my psp was 91%charge then when i start the update and agree then install when it is 93%complete install they say failure,then it jame so i tooked out the battery and put it back in.When i on my psp there is green light on the power but the screen is blank i tried it over 16 times

ohyeah said, on July 20, 2009 8:09 PM:

my slot where you put your memory card a is broke. my psp cuts off like it has a mind of its own pleaz help

raminder said, on August 3, 2009 3:46 AM:

i broken my psp slinding button, idonot play some games without it.

star said, on August 23, 2009 7:20 PM:

my psp is broken and has no sound to it and also when i play a game it freezes and turns off but the insurans dont work and more wat can i do

ak47 said, on September 12, 2009 7:20 PM:

My psp's inside screen broke could you please tell me what i should do i beg of you , you have to help me

R.A.P said, on September 20, 2009 1:08 PM:

My PSP wont read game disks do you know how to fix it and where to get it looked at???

jamaal said, on September 24, 2009 12:01 AM:

hey my psp wont turn on by chargeing it or a new battery i wanna no whats wrong can any one help me.. like u no some trixs or if i have to send it in help me

thnx

Christan Alvarez said, on November 1, 2009 8:33 PM:

my PSP has a pressure crack in it how much is it to get it fixed??

Efren said, on November 28, 2009 7:39 AM:

Where can i get my PsP fixed? The back where u install the disk keeps openeing, when the WLAN is moved it turns off, and the L button won't work. There are times when the battery won't work so I have to have the charger plugged in to play and i even tried other batteries i bought for it which is not fun for me when playing in the car.Plz help. And pray tell how much it may cost.

Dan Paprocki said, on December 3, 2009 1:25 PM:

Sony 17* laptop screen cracked and broken

erika said, on December 4, 2009 7:02 PM:

when i turn on psp orignal it will have black srceen

dylan said, on December 6, 2009 5:44 AM:

my psp will no come on plz! hellp me

gay fish said, on December 8, 2009 9:07 AM:

i really need my psp go fixed ... im not sure if it has water on it or the screen in the inside broke...i really need an answer..wat do i do
my mom say that it loks like water is in it.. but idk

jonathan said, on December 15, 2009 9:08 PM:

my psp go connection wont blink!!! help please!!!

mike said, on December 25, 2009 10:40 PM:

I have two psp the green come on and srceen stay black

michael anderson said, on December 28, 2009 5:18 PM:

my psp wont turn on

nautiyalnk said, on January 13, 2010 4:31 AM:

I accidentally pressed a wrong key when it was doing a system update. And it now wont turn back on. The small green light on the bottom right will come on but nothing else. where exactly can it take it to be fixed? Is there anything i can do or does it need to be repaired by someone else? Ive tried charging it, still wont work'. please answer me.

Steve said, on January 23, 2010 2:23 AM:

I would send your PSP to SBL Games! Best prices, fast turnaround times, and best warranty! Visit WWW.SBLGAMES.COM for more information.

kenneth said, on February 12, 2010 4:40 AM:

my psp does not work properly i cant turn it on no matter how hard i tried when i plug in the ac adaptor the orange light is appears but it can not turn on i think theres a problem on power supply or more worse than i think can anybody helps me!

kenneth said, on February 12, 2010 4:47 AM:

dear dave,

i got my broken psp its not turning on theres no poblem in the battery even in the switch what do you think wheres the problem and how can i solve it please i need your kind and consideration. please anybody help me!!!!!!!!!!!!!!!!!

I do have a lot to say, and questions of my own for that matter, but first I'd like to say thank you, Dave, for all your helpful information by buying you a cup of coffee!

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I do have a comment, now that you mention it!

Where can I get my broken Sony PSP fixed?

Reader Comments To Date: 128

I do have a comment, now that you mention it!

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