I have an ipod Nano. I've been synching my photos via iTunes, but it doesn't take all the photos. Photos are in a separate folder specifically for this and all photos in subfolders, ipod sees all folders but not all photos have been transferred. Its taken tiffs and jpgs and files of different sizes.

Any ideas?

Thank you so much for your help :)
Kathryn

Hi,

My ipod wont turn off and also it's stuck on 1 song and i cant click across or anything. \

please help

I tried resetting my iPod nano, and I still cannot get it to turn off, I go to sleep from the menu and that won't work either? I need help! This sucks

My problem is when i turn on my Ipod Nano and go to Music then to select a song, it scrolls through all the songs that are stored on my Ipod but doesn't play any of them. Its driving me to distraction, please help!!!!

I have an additional problem now. My Ipod turns back on while in sleep mode. I initially thought the tips solved the problem but it is still happening. This is just ridiculous.

Hey dave u are a lifesavour my ipod would not turn off but thanx to u it's working beautifully thank you sooooo much

my ipod won't turn off and i've tried everything! the hold switch isn't the problem what is?

Hi, My Ipod Nano has a white screen, but when i put it into the dock it still plays music... I have tried resetting it, but it still has that same white screen. If you do know how to fix it please e-mail me back... Thanks

I have a video ipod and the screen is stuck on the apple logo and the only thing it'll allow me to do is reset and it does the samething again. Really low battery flashed up but i plugged it in for an hr and the same logo screen stayed there.

My Ipod will not shut off, I have tryed to press the play bottom and nothing will happen. Wont let me go to the meanu or nothing its like frozen!! How do I fix this?? I even tryed pluggin it back into my computer to see if it would work and still nothing. I need hellppppppppppppppppppppppp..
Thanks

Hi Dave,
Thanks for your site. Coming to you in despair, like everybody else, I guess. Anyway, on my ipod mini this morning the forward-backward clickwheel doesn't work. Can't move forward to another song........can't move backward. Had the mini for two years. No problems. Yesterday I went to an electronics store to check what kind of ipod/radio player to buy. Plugged my mini in the dock station of the Bose, Logitech, Altec Lansing, etc. And this morning the click wheel bug. It's obviously related. Am I stuck with the problem?
Thanks in advance Dave

Hi Dave,
Thanks for your site. On my ipod mini this morning the forward-backward clickwheel doesn't work. Can't move forward to another song........can't move backward. Had the mini for 2 years. No problems. Yesterday I went to an electronics store to check an ipod/radio player to buy. Plugged my mini in the dock station of the Bose, Logitech, etc. And this morning the click wheel bug. It's obviously related. Am I stuck with the problem?
Thanks in advance Dave

Well DAve, the mini restarted just now! I got the battery level to zero, connected to power with charger, kept forward button pressed HARD for around ten seconds et...voilà! Bizarre. Maybe this could help somebody else!
And this brings me to ask you: Will I be better off buying a stereo that allows me to connect my mini through the Aux port as opposed to a dock station, given that an actual dock station caused the problem in the first place? Would the sound be equally good? Do u have any model to recommend with radio and remote control?
Thanks

Dave,
Great site.The Ipod apple site has info on using external computers when connecting IPOD but my query is still unanswered. Maybe you can help please.

I use my home computer to recharge and upload songs with the Itunes. However, I have a computer in work that hasnt Itunes software installed. Can i use my work pc and any other computer to simply recharge the battery on my Ipod Nano without erasing the tracks stored on the Ipod?
Say, if I travel abroad and Im at a friennds, can I connect the IPOD readily to a pc and let the battery recharge, as long as the pc isnt on hibernate mode?

Niven

I had the same problem as many other users, regarding my Ipod Nano not turning off. A simple google brought up this page, and your solution did the trick. Thanks!!

my ipod will turn on and off fine, but it won't play any of my songs..everything works fine it just won't play anything..it acts like it it but it is not making any sounds...any help would be greatly appreciated

nice 1 dave lol thanks a lot ur advice worked
wot a cool dude u r =oD

How do you delete all the songs from my ipod and change the name on it. I recently purchased a 2GB Nano from Ebay but I no longer want the orginal owners songs or his name on it. Thank you. Adam

I had the same problem with my Video Ipod (won't power off when you hold down the play button) and after hours of trying to get it to power off ; (doing everything other than a restore) and nothing at all worked. I was starting to think about how much it would cost for the Apple Store to look at my Ipod ; which made me almost loose breakfast because the problem is so stupid. It's like the unit doesn't even respond to the hold down of the play button. Believe me, I tried everything I could think of.

Then I ran an ipod restore in iTunes - which completely restores the ipod to factory specs ; and it worked! Is this a firmware bug guys ?? I was using the latest apple ipod firmware ; and it worked perfectly after I restored the ipod.

Hi I'm having a problem of saying the memory is full and I have about 5 songs that are small files purchased from Itunes. I had like about 150 and they dissapered and I only have the ones left I purchased Please Help!

Cheesedoodlek@aol.com

Spot on advice- I had exactly the same problem!!
Many thanks- was getting a bit stressed!

my computer dosnt recognize that my i pod nano is hooked up and will not update and when i unplug it it always says do dont diss. what do i do?????

Bula from Fiji,
My nano ipod just wont turn off!! man i tried everything the menu+centre button to reset itself but no ,still cant off.tried going to menu then select sleep, no. tried toggling with the hold button ,everything its, been like this for 2 days now plis help!!!!!!!!!!!!11

oh yeah one more thing it says on the screen :FireWire connections are not supported.To transfer songs,connect the USB cable provided.Press Centre to dismiss,and it cant off. PLiss Help me!!!!!!!!!!!!!!!!

I can not turn off my ipod. It has frozen and won't let me do anything on it. I have toggling the on and off switch but it won't work, i ahve also tried plugging it into the computer. Please help! ASAP. Thanks. Sam.

My ipod will not play a song it just shuffles through all the songs but not playing one???????

Thanks

hi i jsut got an ipod but have no instructions, i cant add song to is i am trying to transfer them all from windows media player...please help!!!

If the Ipod is plugged into the computer, and the computer is turned off. DOes that damage the Ipod in any way?

Great stuff Dave!! ur a legend i love u

hi dave, can u plz help me plzzz i just got an ipod nano from my cousin and i want to delete her name but i dont know how. plz help me!!!

I have a green nano that has stopped playing music. well actually whats its doing is playing them super super slow. like 1 second of play per minute. Ive tried other songs and same thing. I've reformated the drive, reinstalled the software and then reloaded my songs and still the same thing. It powers off and on, the battery seems good, it doesnt freeze. I can go back and select another song but still plays super slow. No sounds comes out except for a quick little chirp every minute. Anyone have any clue?

Help!! My Ipod Nano never turns off. It looks like it is off but the battery is always running down even then. I've turned the sleep mode on but still it runs the battery down while it is supposedly off. I turn it off and slide the hold key but still it runs down on the battery and as soon as I turn it back on it shows the current song it is playing (while it was supposedly off).

Is there a way to turn this DANG THING off?

Hi. I have had my iPod since the summer of 2006. It was working fine, until yesterday when it would not shut off. I have an iPod nano. It will stay turned on, but it won't shut off. Since it won't shut off, i can't restart it. I appreciate your help.
thank you,
hailey

Hi Dave,

I've just got a refurbished 4g Nano, and I've had it on shuffle. I got a little carried away fast-forwarding, (a little too quickly), and now its frozen. I've tried toggling the hold button. Holding the menu, middle circle and play/pause button for the reccomended time but it remains frozen. Further more, it won't respond to my computer when I plug it in. I thought, becaue it needs charging it might "wake up", but the computer doesn't even acknowledge its been plugged into it, and my ipod is NOT charging!

Help!

Many Thanks in advance,

Julia

My center button will not work. Any suggestions?

hi dave,
my i-pod is acting really weird. it skips over songs and it will only play the third song. i got it for christmas of 07 and it is now may. i dont know what to do!!

I had my nano this morning refuse to turn off after dozens of reset attempts (which have worked in the past).

For Windows (XP) users, the following my help. Plug your iPod back into your computer, start iTunes, let it sync then close iTunes. Even though iTunes said, "Okay to Disconnect", go down to the system tray and hit the little green/gray USB device arrow thingy (and the fact that I can only describe it as such is a sad tribute to Windows), select the USB Mass Storage device and click "Stop".

It appears that if you disconnect the iPod without unmounting its disk from Windows, it can hang. Cleanly disconnecting it from Windows this way fixed my problem immediately.

After reading this page, my iPod nano STILL won't turn off. I had trouble with it for a couple months but after a few tries I could get it to go off. Now I can't AT ALL!!! Please HELP!!! Thanx

help me please i just got my ipod and i want to put pics on it but i dont know how!!! help!
p.s-i am trying to download the pics from kodac pics can i do that?if i cant then how do i put my pics on my ipod nano it's a apple,HELP PLEASE!!!
-rebel sk8ter

help me please i just got my ipod and i want to put pics on it but i dont know how!!! help!
p.s-i am trying to download the pics from kodac pics can i do that?if i cant then how do i put my pics on my ipod nano it's a apple
-rebel sk8ter(whats a url?)

Awesome! Took a few trys of toggeling the Menu and play for a while but worked! Mine also kept coming up with a message saying that it was incorrectly connected to a firewire port even though it wasn't.

I just received an Ipod Nano for a present. It is quite the amazing piece of electronics until I downloaded songs and the song quality sucks. The songs are garbled and the bass and acoustics are horrible. What can I do?

hey bro thanks for the tips, first suggestion worked. thumbs up. i thought i was gonna have to toss my iPod Nano in the ol' lava pit (lava fixes everything).

Dear DAVE I writing from Serbia,my I pod cannot turn of.After restart i pod i recived message "FireWire conection are not supported to transfer songs conect to USB cable provided.I restart i Pod and nothing,and again recived this message and again after restart and cannot turn off???PLEASE HELP DAVE?????

my problem was "M-W Pocket Dictionary" you have to wait until it loads all text before your ipod will turn off... and I had used restore thinking thats what I needed to do...

I have the same problem as Jordan. My ipod will not let me play a song. When I hit play it starts scrolling through all the songs until it goes through all of my songs and will not play any of them.

well myipod wont torn off and i reseted it by holding the select and menu buttons but after it goes back to normal it still wont turn off please help!!!

Hey my ipod nano won't turn off and i've tried restarting it my toggling the hold and pressing menu/select. it still wont turn off when it comes back on!!! HELP!! thank you so much.

MY IPOD WILL NOT TURN OFF WHEN I HOLD DOWN THE PLAY BUTTON, AND WON'T GO TO SLEEP WHEN I CLICK ON THE SLEEP OPTION.

I'VE TRIED RESETTING, RESTORING, CHECKED MY HOLD SWITCH WASNT ON. NOTHING WORKS!!!

I JUST CHARGE IT UP AND BECAUSE I CAN'T TURN IT OFF, IT RUNS OUT OF BATTERY.

CAN SOMEONE HELP?? PLEEEASSE!

THANKS!!!

you rock. thanks for helping me turn off my nano.

I can not turn off my ipod. It has frozen and won't let me do anything on it. I have toggling the on and off switch but it won't work, i ahve also tried plugging it into the computer. Please help! ayan

hi i just got my ipod like 2 weeks ago it wont turn off i tryed evrything and the light is on i dont no what to do i need my music

Thanks man!!! I had the same problem too

okay i can't but anymore songs on my ipod i have plenty of room left. ever time it starts to sync it says that it cannot be synced because the required folder can not be found

My nano consistenly has trouble turning off when I leave the "clock display" feature on.

what doesit mean when my ipod wont upload new songs ?

Hi! Hope you can help with this...I just got a new 80g video ipod and plugged it into my pc to charge. Was acknowledged fine but has a red circle with a slash that blinks on and off and some writing underneath that looks to be east indian or arabic .. is this normal?

I followed your suggestion and it worked. Thank you! This isn't the first time!

My ipod was playing fine but all of a sudden it doesn't want to play any songs. It just goes through all of them on the NOW PLAYING screen but they never play. Please Please Help!!!!!!!!

Used your advice to good effect. Many thanks.

iam very upset last month only i got my ipod ,now its not working due to virus attacked ,i downloaded songs from internet,what to do now please help!!!!!!!!!!!me

Mine wouldnt turn off either! Now it does! THANKS! XxX

My Ipod video is acting nuts everytime i turn it up it gets like a white noise sound over my music do think you knw whats wrong
?

Another satisfied "customer." Thanks for the help!

Hi, plz help...i got water in my ipod nano from a leaking bottle dammit. It wont turn on, ive tried restoring it but it said unknown error 1415. Will it 'dry out' or this there anything else I can try?? Mnay thanks.

Hey Dave!!

I own an Ipod Nano. Not the new colored Nano, but the older silver nano. it wont turn off. I've tried switching the hold switch on and off, then holding down the menu and pause/play button, and the apple logo pops up, but my ipod still won't turn off! It's about 1 year old (+3 months)
PLEASE HELP ME!!!
Thanks,
Shadow_Girl_7

im pushing the button it turn off my iPod but it keeps coming back on.=[[

I got mine to turn off, FINALLY! :)
When I walk to work for exercise, my ipod Nano was running down in my pocket because I could not figure it out. No one could!
Thanks for the help!!!

Thanks Dave! My iPod nano wouldn't turn off & was stuck on the empty battery screen. You've returned my heartrate to normal...=)

Thanks so much for your help!

spot on! fixed my problem. thanks!

omg thanks lots! My ipod wouldnt turn off but i did the toggle thing w/the hold switch and it does now!!!! thanks=)

Thank you. my ipod would not shut off no matter what I did.

i can play and hear music, but i cannot see the screen on my ipod only the backlight please help

I have a 60gb video ipod that now just shuts off in the middle of playing a movie...and it is different movies

It shuts off to the black screen and apple...then turns back on

Not the battery because I have it connected to a charger
Help???

Thanks so much! It worked exactly right!

THANKS!!! You are the best, I thought the little expensive thing would never turn off!!!!

Hi Dave,

I got a IPOD 20G 3rd Gen, did the toggling but still can't switch off after numerous tries. HELP...........

Hi Dave,

I can switch off my IPOD by the remote headphone but not on the set. Tried toggle the hold button and pressing the Menu and Play button many times but still problem. Please help......

i just bought my ipod i few days a go.and it has frozen atomatically.and it also does not allow me to put video music init.what can i do pliz help me.it has cost me loods of money.

Hi Dave!!
I got my ipod for Christmas(2006) and it broke this year in July. They are supposed to have a 1 year warranty. so we sent it in to a guy we know and he said that it was just a ''bad one'' Can I send it in to the apple company and get another for atleast no cost?

I just wanted to say thank you for the post about toggling the hold switch back and forth and then holding the play button and center button.

I just googled how to fiz my IPOD and your post came up and just saved me! I thought my IPOD was broken forever but you REALLY helped me and I just wanted to post a note of much appreciation and gratitude!

Dave Taylor I think is your name? Thank you so much from the bottom of my heart! You are truly appreciated!

Jean

This was your post:

Older iPods (I have two of 'em!) are reset with a slightly different approach:

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.

THANKS!

Not sure if you can get a replacement or not, but I would take it into the closest Apple Store along with your purchase receipt and see what they have to advise. Good luck!

U ROCK!!!!!! Good lord, I thought my ipod was dead...but u brought it back to life. Awesome! Thank you sooooooooo much!!!! T.

hey, my ipod nano just stopped working, it wouldnt turn off and it wouldnt charge or anything.

heres what i did: i plugged it into the wall and held down the select and menu buttons. now, you can plug it into a computer to do this if you want, but then it deletes all your music (or so ive heard). however, its up to you. hope this helps!

i'm writing from Sri Lanka. my 6 year old's ipod was sleeping and thanks to you we got it working again. he was just today diagnosed as hyperactive and was having a bad three weeks in school and you made him happy.
thank you very much Dave.
Vatsala and Sheran

Hey my ipod wont play anysongs i can g oto them but i just wont play any of them and the barrire is full. what do i do?

I'm getting the firewire connection is not supported message on my ipod when plugged in to the usb cable. I tried another nano on my computer and it worked fine. I restored my ipod and no songs are on there. Itunes nor Windows will register the ipod and I do not what do to. thank you,

Chris

Hey Dave, I did what you said, I pressed and held the menu and select buttons on my nano and it still wouldn't turn off. I plugged it into my computer and restored it and it still didn't turn off, and finally, I plugged it into my iHome, and yet again, it won't shut off with the "sleep" or by holding the pause/play button :(

Do you know how to get it to turn off? what should I do?

I unchecked a box in itunes a few weeks ago so that whenever i plugged my ipod in itunes wouldnt show up, and now my ipod wont show up under devices even though it is plugged into my computer. im really fustrated because i want to put new songs on it and it wont work. what do i do to fix this?

hi,I have a 8gb iPod Nano and I just put new songs onto it and now it wont play the songs. Its not on pause and the volumes on full. the battery is also fully charged. Whats wrong with it and how can I fix the problem?
Thanks

Thank Goodness there is a guru for gadgets. My Ipod would not turn off and I'm so grateful that I googled my exact problem and found Dave!! I've got you in my favorites now. I love techno stuff but I manage to have all kinds of issues that defie logic. Thanks!

i got a new ipod nano. i plug it into itunes and nothing comes up.

can you send a solution to just_gammin100@hotmail.com

thanks alot

My iPod Nano, Generation 3, will not shut off. It is not frozen, and I have tried the reset (play and select buttons) numerous time and it still will not work. Help!

I have a 4GB 1st gen nano. Sometimes, the sleep command from the menu doesn't do a goddamn thing. When it doesn't, it won't automatically go to sleep or anything. Rather, the next time I want to listen to some music (say, a half day later), I will find my previously fully-charged ipod completely drained and in need of a recharge. However, holding down the play button seems to work. So, screw the menu option.

I've been whining about it since I bought the ipod a year ago, but still no firmware update to correct this issue.

I thought it was broken. Was about to buy a knew one because it wouldnt turn off. thanks man you helped out.

The tip worked like a charm. Great help =)

Thanks :-) I'm a geek but my new super shiny nano had me stumped.. wasn't playing songs, nor turning off.. still displayed my alarms though.. oh well, a reset had the songs playing once more!

BTW, I didn't do the hold slide thing, just held down the select and menu buttons - I have a 4Gb video nano..