I've taken the plunge and installed Snow Leopard (aka Mac OS X 10.6) and was pretty psyched about the fact that it's a 64-bit operating system, until my brother said "yeah, but I bet you're still running in 32-bit mode". How can I tell if my Snow Leopard computer is now running in 32-bit "compatibility" mode or as a true 64-bit operating system?...

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I'm becoming quite a convert to Google's Gmail service, but miss one feature of my previous email client: the ability to embed graphics in my email messages. It's a great way to include photos with annotations, and I want it. Can I hack Gmail to embed images??...

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I am a brand new user of a Mac/Entourage and I can't find how to instruct the mail send/receive facility to do a timed receive scan. My PC version of Outlook enabled me set a timer (every 2 minutes or so) on receipt of emails. Can you help please?...

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I'm a bit concerned, I got an email message from eNom tech support saying that they'd received a "third party complaint of invalid domain contact information in the Whois database" for one of my domains and that I needed up update the domain info or risk cancellation of the domain. But I logged in to eNom and found that there was nothing registered. So... what do I do?...

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I've been using Microsoft Entourage as an email client on my Mac system for a few years now and suddenly find myself needing to add a second account. Since there's no setup wizard to do it, I'm a bit stymied. Can you help?...

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I got an email from an eBay buyer saying that he had a question for me about an auction, but it's not an auction I'm running. Will I get into trouble with eBay if I don't answer the question? I mean, I don't really understand what's going on?...

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While Microsoft Vista's built-in search mechanism might not be winning fans (see the extensive and quite critical commentary here: How to use Windows Vista search), Mac OS X has a splendid search system built-in to the operating system called Spotlight. But if you're just using it for one or two word keyword searches, you're missing out on a huge amount of its power and capability!...

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As part of migrating from an older iMac to my new Macbook Pro (which I love) I went through and axed a ton of unwanted email from Microsoft Entourage. I know that I can copy my mail archive, address book, etc, by moving the contents of Documents:Microsoft User Data:Office 2008 Identities, but my question is whether there's any way to compact, compress or rebuild my archive before I do so?...

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I'l like to be able to download messages in Entourage manually. Instead, every time I launch Entourage (Microsoft Entourage 2004 for Mac) all the messages are downloaded automatically. Things is, I want to do it manually....

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I've never had this problem before: I upgraded Firefox on my Mac OS X system and now any time I'm on a page with a "mailto:" link, those links are not clickable. Any other sort of "href" works fine, but email links do nothing. I looked through the preferences, but nada. How can I fix things?...

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I just got a MacBook Air and have been enjoying having the world's lightest laptop. It's an amazing piece of engineering and while it appears to have some critical features missing (like a DVD drive or Ethernet port) the fact is that I never used those features on my older MacBook Pro laptop either so it's not anything I miss. Frankly, with my Corsair 8GB flash drive, it's just a super-modern version of "sneakernet" and...

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I've been finding it tedious to go to Flickr to upload photos and am wondering if there's any way I can just email the photos to Flickr and have them automatically show up in my Flickr stream?...

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I've been getting into trouble lately for not seeing email that my husband's sending me. I don't get a huge amount of email, but when a wave comes in, his mail does, well, get lost in the shuffle. Is there some way I can change the color of his messages in Microsoft Entourage on Mac OS X so that it stands out more?...

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Somewhat inadvertantly, I have been thrust into the world of the latest Mac OS X system, Leopard. Some months ago, I bought a top-of-the-line Apple MacBook Pro from my friend and colleague Jeff Walker (thanks Jeff!) and have subsequently had a variety of hardware problems with the unit. The first problem was the power switch, which ended up slightly akilter inside the unit and would stick. Not good. But quickly fixed. This time, however, the...

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A quick question--I have an administrator in my school district that sends email from her mail program on an osx machine and often gets response from a parent that the email comes w/weird \302 \302 \302 in it. Do you know waz up w/that?...

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I keep getting errors about not being able to establish a secure connection with my mail server in Entourage because of a bad root certificate. My ISP has sent me the necessary "trusted root certificate" file, but I have no idea how to install it. Help!...

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I have a new Apple iPhone and have been greatly appreciating all your iPhone help, but am still a bit baffled by one thing: when I send mail from my iPhone, I can see how I can Cc myself, but then I see my own messages in my [Microsoft] Entourage mailbox. That's daft. Is there some smarter way to set things up?...

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Kind of a strange query, but I run Parallels extensively and often find that I need to email data files I've created therein -- within Windows XP -- to my colleagues. I don't want to have any mail program running in WinXP, however, I want to just use Apple Mail. Is there an EASY way to do this?...

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When traveling from home base & I am in a "wirless zone", like the Santa Fe airport, where access is free or visiting a residence that has a wireless system, I am always able to access the wireless to receive messages or use the internet, yet I am UNABLE TO SEND emails. I have talked to Apple & our web host, Crystaltech - but to no avail. Apple says that Crystaltech should support that function...

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I don't know what's going on, but every so often I get an email message in Microsoft Entourage that doesn't have any message body, even though the person who sent it insists that they included a message. Is there some overzealous spam filter in the way, or a virus, or what?...

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